ADA Amendments Act (ADAAA) ✔✔Amendments to Americans with Disabilities Act covering
the definition of individuals regarded as having a disability,
... [Show More] mitigating measures, and other rules
of construction to guide the analysis of what constitutes a disability.
ADDIE model ✔✔Five-step instructional design process that governs the development of learning
programs.
Adverse impact ✔✔Type of discrimination that results when a neutral policy has a discriminatory
effect; also known as disparate impact.
Age Discrimination in Employment Act (ADEA) ✔✔Act that prohibits discrimination in
employment for persons age 40 and over.
Alternative dispute resolution (ADR) ✔✔Umbrella term used to describe a number of problemsolving and grievance resolution approaches.
Americans with Disabilities Act (ADA) ✔✔Act that prohibits discrimination against a qualified
individual with a disability because of his/her disability.
Analytics ✔✔Tools that convert metrics to be used for decision support by adding context or
further subclassifying comparison groups.
Andragogy ✔✔Study of how adults learn.
Applicant tracking software (ATS) ✔✔Software that provides an automated way for organizations
to manage the recruiting process.
Apprenticeship ✔✔Relates to technical skills training; often a partnership between employers and
unions.
Arbitration ✔✔Procedure in which disputes are submitted to one or more impartial persons for
final determination.
Assessment centers ✔✔Assessment tools that provide candidates a wide range of leadership
situations and problem-solving exercises.
Assignees ✔✔Employees who work outside their home countries.
At-will employment ✔✔Common-law principle stating that employers have the right to hire, fire,
demote, and promote whomever they choose for any reason unless there is a law or contract to the
contrary and employees have the right to quit a job at any time.
Auditory learners ✔✔People who learn best by relying on their sense of hearing.
Balanced scorecard ✔✔Measurement approach that provides an overall picture of an
organization's performance as measured against goals in finance, customers, internal business
processes, and learning and growth.
Balance sheet ✔✔Statement that reports the financial position of the organization at a specific
point in time; shows assets, liabilities, and shareholder equity.
Behavioral interview ✔✔Type of interview that focuses on how applicants previously handled real
situations.
Benchmarking ✔✔Process that compares performance levels and/or processes of one entity with
those of another to identify performance gaps and set goals aimed at improving performance [Show Less]