SHRM-CP Practice Exam 139 Questions with Verified Answers
A trainer is reviewing how well a training activity was received by the people in the
... [Show More] workplace. What form of training analysis is that person using?
A. Reaction
B. Behavior
C. Results
D. Learning - CORRECT ANSWER A. The trainer is using a reaction plan to determine what is happening based on how people act and what might occur
A person's general knowledge and skills for work can be interpreted as:
A. Return on investment
B. Human capital
C. Economic functionality
D. Stress response - CORRECT ANSWER B
Joseph wants to receive a specific benefit at retirement. Jim has his employer match his regular contributions for use in retirement. What makes Jim's retirement plan different?
A. He uses a contribution plan
B. His retirement plan isn't defined
C. He knows what benefits he holds
D. He is getting the money sooner - CORRECT ANSWER A. Jim is using that entails him giving money to his program now with the intention of getting more money in the future.
Which of the following in the workplace could be interpreted as a "perk"?
A. Compensation
B. Prerequisite
C. Benefit
D. Incentive - CORRECT ANSWER D X
B. A prerequisite is something discretionary in nature. This could be access to a company car or an in-store discount.
Social Security can be provided to American workers as:
A. Compensation
B. Prerequisite
C. Benefit
D. Incentive - CORRECT ANSWER B X
C. A benefit is something that is special compensation for certain actions. This includes non-wage compensation.
What makes outsourcing different from off-shoring?
A. Outsourcing is about transferring work sources outside the country
B. Outsourcing entails moving work to groups outside one's payroll
C. Off-shoring entails moving part of a business to an external in a nearby country
D. A and B - CORRECT ANSWER B
Some alternatives should be prepared when a strategy is developed for promoting HR actions. How many alternative options should be included at least?
A. 3
B. 4
C. 5
D. 6 - CORRECT ANSWER A X
B. You need at least four alternative options with different cost, schedule, and risks involved with each one.
The Drug-Free Workplace Act states that an HR firm needs to provide the following to employees:
A. Details on counseling or rehabilitation programs
B. Penalties for drug violations
C. Details on the dangers of certain drugs
D. All of the above - CORRECT ANSWER D
The Lilly Ledbetter Act is a law for HR groups to follow regarding:
A. Fair pay
B. Discrimination from sex
C. Pregnancy discrimination
D. Employee selection rules - CORRECT ANSWER C X
A. The Ledbetter Act of 2009 states that people should be paid the same for doing the same job based on experience and not on gender or other demographic points
Geographic differential pay may be offered when:
A. People are expected work longer in certain parts of the country
B. It costs more to access a work site in certain areas
C. Taxes are different in one place
D. All of the above - CORRECT ANSWER D X
B. A geographic differential pay plan works when a person's environment or other travel needs make it harder to do the job
Which of these makes the person considered a stakeholder?
A. The person is a spouse of someone involved in the company
B. The person has some investment in the company
C. The person regularly shops at the store
D. The person regularly reads advertisements for the store - CORRECT ANSWER B
What aspect of your HR work is not likely to be outsourced?
A. Resource planning
B. Payroll review
C. Unemployment insurance
D. Works compensation claims - CORRECT ANSWER D X
A. Resource planning is identifying current goals for work and what is needed for attaining results. It would be difficult or impractical for this segment of the work to be outsourced.
An identified risk in an enterprise may be called a:
A. Key risk indicator
B. Analysis fault
C. Danger condition
D. Barrier to entry - CORRECT ANSWER A
What should be done after you train your employees on how they are to handle risks in the workplace?
A. Select the largest concerns of value
B. Review plans for evolving and changing the work
C. Create a framework for the operation
D. Assign ownership to certain concerns - CORRECT ANSWER C X
D. You can assign ownership of key risk indicators to certain people in the workplace and then plan reviews based on how those people are capable of handling them.
What can be done when aiming to resolve risks based on an enterprise risk management process?
A. Produce an action plan
B. Find ways to eliminate redundancy
C. Review how you can avoid risks
D. All of the above - CORRECT ANSWER D
Which of the following is not part of a SWOT analysis in business?
A. Strengths of the organization and operations
B. Outside threats to the business
C. Workers compensation
D. Opportunities for development - CORRECT ANSWER C
What should you review when analyzing the management in your workplace based on its functions?
A. What a team does to avoid actions
B. How it is capable of handling risks
C. How different plans are resolved
D. Knowing how people may use software programs of value - CORRECT ANSWER D X
B. The capability of the management should be analyzed alongside how particular risks that are influential in the workplace.
What defines a person-based system?
A. Pay based on performance
B. Pay from seniority
C. Pay for how well a person can work based on competency
D. Pay through a salary structure - CORRECT ANSWER B X
C. The structure focuses on how competent a worker is and how that person might advance
A structural change is:
A. A slight procedural alteration
B. A new manager coming in
C. Certain jobs being removed
D. A change in the hierarchy in the workplace - CORRECT ANSWER D
A business that is interpreted as floundering has the following concern:
A. It is unable to pivot
B. It is not aware of the situation
C. The entity can disrupt others
D. The entity has been disrupted - CORRECT ANSWER D X
B. A floundering business can pivot and therefore not be easily disrupted.
A business that is aware of its situation and can provide pivot is known as a:
A. Ponderer
B. Survivor
C. Loss Leader
D. Nimble Entity - CORRECT ANSWER B
Roger Green states that disruption is not an event, but is a process that:
A. Can be avoided
B. Is a certainty
C. Should be managed
D. Is impossible to recover from - CORRECT ANSWER B X
C. This statement is one of Green's Laws of Disruption. A process has to be managed if a business is to survive complications or other disruptions.
The MBO process entails all but which one of these steps?
A. Monitor performance
B. Reward the performer
C. Review competitors
D. Set goals - CORRECT ANSWER C
The goals in an MBO should be set based on
A. Difficulty
B. Variety
C. Flexibility
D. A and C - CORRECT ANSWER D X
A. Goals are to be established based on how well people can accept them, how difficult the goals are.
What works best when establishing a competitive advantage?
A. Technology
B. Human capital
C. Innovative ideas
D. Customer quality - CORRECT ANSWER C X
B. Human capital refers to the people in the workplace and the innovative ideas or actions they bring to the table. The human capital is necessary to ensure that a business can continue to grow and be more likely to succeed.
An employee handbook may be provided to workers when they start working for you. The handbook helps to:
A. Establish expectations
B. Provide legal details on the employment
C. Works to keep the employer from being liable for certain problems
D. Prepare a philosophy for work - CORRECT ANSWER A X
C. The handbook is designed to let employees know what they can and cannot do in the workplace. The employer has to produce clear instructions in the handbook to ensure that employees do not break any rules or possibly risk legal actions due to wrongdoings.
What makes Medicare different from Medicaid?
A. Income considerations
B. Age rules
C. Limits for use
D. All of the above - CORRECT ANSWER D X
A Medicaid is designed for people who have low incomes.
Is Medicaid capable of covering long-term care services?
A. Yes, in all cases
B. Yes, if they are considered necessary
C. Yes, but only for a limited time
D. No, in all cases - CORRECT ANSWER B
When can FMLA leave be used?
A. When a person cares for a former spouse
B. To care for an in-law
C. To care for a 21-year-old child
D. To care for grandchildren - CORRECT ANSWER D
What can be done for a vacation leave program to make it more valuable?
A. Produce leave dates
B. Add vacation time
C. Reduce the advance notice requirement
D.Assign leave based on different parameters - CORRECT ANSWER B X
C. By reducing the amount of advance notice a person needs, it is easier for an employee to reserve a time for being off work.
What makes arbitration and meditation alike?
A. The processes are both non-binding
B. A third-party helps
C. Majoring vote makes the decisions
D. Persuasion is the key to resolving problems - CORRECT ANSWER B
What would Maslow consider to be a form of security for workers in an environment?
A. Teamwork
B. Job security
C. Recognition
D. Training - CORRECT ANSWER B
Which of the following things cannot be said about unemployment benefits?
A. Available to those on furlough
B. Paid for up to 26 weeks unless there are high unemployment rates
C. People who are fired for poor performance can get benefits
D. Benefits are taxed on a federal level - CORRECT ANSWER C
Who would not be eligible for employment at will policy?
A. Supervisor
B. Veteran
C. Disabled employee
D. Bargaining unit worker - CORRECT ANSWER D
OSHA states that the work environment cannot be louder than this number of decibels or the conditions may be hazardous:
A. 70
B. 75
C. 80
D. 85 - CORRECT ANSWER C X
D. OSHA states that a work environment is dangerous if the volume is regularly over 85 decibels.
Which of the following is a central tendency measure?
A. Ratio
B. Mean
C. Range
D. Frequency - CORRECT ANSWER B
What would you do when investigating a performance management system in your work environment?
A. To manage a person's development
B. To figure out what contributions a person is making to work environment
C. To see how effective the employees in the workplace are
D. To review how well the goals in the workplace are being determined or aligned - CORRECT ANSWER D
You can design a pay structure for the workplace based on:
A. Job evaluation
B. Market rates
C. How often work is done
D. A and B - CORRECT ANSWER D
The new pay structure in your workplace may be implemented based on:
A. Roles
B. Levels of experience
C. How well a person tests
D. All of the above - CORRECT ANSWER D
Which pay structure is based on a few broad salary ranges that will encourage an employee to develop skills while still keeping a promotion from being likely?
A. Hays structure
B. Pay classification
C. Flex pay
D. Broadbanding - CORRECT ANSWER C X
D. Broadbanding occurs when many pay grades are taken and combined to produce fewer grades with a wider variety of payments. This helps people to develop their careers in certain positions without considering promotions later on.
What should you do when starting your training program?
A. Determine if the training is necessary
B. Establish a trial
C. Figure out your objectives
D. Get support from your higher-ups - CORRECT ANSWER C X
A. Determine if the training is necessary
This disparate action occurs when a person continues to hire people of a certain age or gender for the same type of job.
A. Impact
B. Treatment
C. Discrimination
D. Change - CORRECT ANSWER A X
B. Disparate Treatment occurs when people are hired or not hired based on sex, race, and other factors. This is illegal according to Title Vll.
The most unique part of the Delphi method for creating answers is:
A. You can get new employees to work with this
B. The key entails asking as many new questions in the effort as possible
C. This can work with as many or as few people as you wish
D. It is a group experts hired to find answers - CORRECT ANSWER C X
D. The Delphi method identifies a problem that must be resolved. The experts in the workplace will help you find an appropriate solution.
The facilitator in a group session:
A. Compiles responses
B. Analyzes feedback
C. Plans new routines
D. Figures out the strategies that may work in a design effort - CORRECT ANSWER D X
A. A facilitator can establish the process and determine the responses from the people responsible.
Short-term disability is:
A. Federally regulated
B. Part of a private plan
C. Designed with unpaid leave
D. Made without paperwork - CORRECT ANSWER A X
B. FMLA is a federal regulation. Short-term disability is covered by a private insurance plan.
Can you use the FMLA leave consecutively or intermittently?
A. Consecutively
B. Intermittently
C. Both
D. Your manager will make the decision - CORRECT ANSWER C
What is the time limit for rest and recuperation of the FMLA for military leave?
A. 3 days
B. 5 days
C. 7 days
D. 14 days - CORRECT ANSWER D X
B. The 5 day period is to ensure that people in the military have enough time to get back to their routines after they are finished with certain military actions. This includes ensuring people are not forced back to work.
A rolling 12 month period in a benefit in your contract is work for:
A. A calendar year
B. A 12 month period from the date of an event
C. Any 12 month period
D. A 12 month period when something begins - CORRECT ANSWER C X
B. The FMLA states that the 12 month period beginning the date when a person first uses leave
Which is not one of the barriers listed in the Glass Ceiling Act of 1991?
A. Governmental
B. Internal
C. External
D. Social - CORRECT ANSWER D X
C. Economic is not a listed barrier. The other three are considered to be barriers that make it harder for women to attain major positions in their work environments.
Can a fee for services or FFS plan be interpreted as a health care plan?
A. Yes, in all situations
B. This varies based n what the FFS covers
C. No, in all situations
D. No, it is not offered by a worker - CORRECT ANSWER D X
C. The FFS plan is for many minor services and not for significant processes.
Gossip is a response to change that may occur and is considered:
A. Uncertainty
B. Judgements
C. Refusal to work
D. Hard feelings - CORRECT ANSWER B X
A. Uncertainty occurs when people are afraid of what might happen to a business in the future. Gossip can occur when people are unclear about what is happening and this can cause the spread of false information.
What can be done first when implementing performance management in the workplace?
A. Invite a commitment
B. Set expectations
C. Link to consequences
D. Measure progress - CORRECT ANSWER B
All of these are negative habits determined by Marshall Goldsmith's analysis of how a business operates except:
A. Passing judgement
B. Playing favorites
C. Making excuses
D. Creative alternative mindsets - CORRECT ANSWER D
A leader may be likely to delegate tasks and not engage in many of these tasks on one's own. This could indicate a leader is a:
A. Delgator
B. Participant
C. Seller
D. Teller - CORRECT ANSWER A X
B. A participant leader is someone who is only observing what is happening. A delegator will relegate tasks but still engage in actions. The sellers and tellers are more active in the process, although the sellers are not going to delegate actions.
A transformational leader is intended to be:
A. Charismatic
B. Stimulating
C. Inspirational
D. Relaxed - CORRECT ANSWER C X
A. A transformational leader is someone who is willing to help people accept certain actions. This is different from transactional leaders who are more stimulating.
Skinner states that extinction occurs when this happens to an event:
A. Surprise
B. A desire to do something
C. Not feeling any fear
D. No response - CORRECT ANSWER D
A halo error in the performance appraisal process is:
A. The employee is rated low in all errors
B. The employee is rated high in all errors
C. A bias influencing many results
D. The most recent reports being favored above all else - CORRECT ANSWER B
An employment contract should review:
A. Performance requirements
B. Lengths of the agreement
C. Job description
D. All of the above - CORRECT ANSWER D
What is the greatest concern surrounding an oral contract in employment?
A. The content in the contract may be false
B. The details are not thorough
C. The content may be unofficial
D. The wrong person might be conveying the information - CORRECT ANSWER C X
A. An oral contract is not an official statement and is without documentation.
A buyout would be used when terminating a person who:
A. Has engaged in illegal activities
B. Has time left on one's contract
C. Has unused vacation pay
D. None of the above - CORRECT ANSWER C X
B. A buyout is when a person has a contract and the contract is being terminated before the expiry of the contract.
A company car is an example of a:
A. Perk
B. Benefit
C. Compensation
D. Performance reward - CORRECT ANSWER A
Which is the first step to follow in the contract negotiation process?
A. Prepare
B. Open
C. Argue
D. Explore - CORRECT ANSWER A
What is involved in the communication for arbitration?
A. Private meetings can be conducted with an arbitrator
B. The meetings are joint
C. No private communication with the arbitrator
D. No attorneys are needed - CORRECT ANSWER B X
C. The arbitrator will only communicate with the attorneys.
What is the goal of the mediation process?
A. A mutual agreement
B. One side has to clearly win
C. The project in question could be deferred
D. A new alternative may be the solution - CORRECT ANSWER A
A business in the United States that engaged in near-shoring could move a process to:
A. Iceland
B. Canada
C. Portugal
D. China - CORRECT ANSWER B
What will influence your ability to interact well with a different culture?
A. Flexibility
B. Openness
C. Social dexterity
D. All of the above - CORRECT ANSWER D
The Indosphere is an aspect of culture that covers:
A. East Asia
B. Southern Asia
C. China
D. Indonesia - CORRECT ANSWER B X
A. The indosphere focuses mainly on India and various parts of East Asia like Sri Lanka and Pakistan.
An elite corporate culture can be distinguished by how the company would:
A. Attempt to grow fast
B. Allow for collaboration
C. Use of specific hierarchy
D. Consider progressive activities for development or evolution - CORRECT ANSWER D X
a. An elite culture will want to develop innovative ideas and grow fast.
Which is an example of primary research?
A. Trend review
B. Academic journal
C. Published book
D. Interviews you conduct - CORRECT ANSWER D
A matrix organization will have how many managers?
A. 1
B. 2
C. 3
D.. 4 - CORRECT ANSWER C X
B. The two managers in the matrix format are the product manager and the functional manager. These two parties are responsible for identifying many functions in the workplace.
A supervisor who aims to establish cooperation is using this form of leadership:
A. Transformational
B. Democratic
C. Authoritarian
D. Transactional - CORRECT ANSWER B X
A. A transformational leader is someone who works as a model and wants to encourage better relationships among all the people in the workplace.
What is not included in the ADDIE model?
A. Design
B. Implement
C. Direct
D. Analysis - CORRECT ANSWER D X
C. The ADDIE model uses the steps: Analysis, Design, Develop, Implement, and Evaluation— not direct.
The implementation step in the ADDIE model should include:
A. Seeing if the tools in the workplace are ready to use
B. Reviewing how prototypes are working
C. Planning a pilot session
D. The development of the course materials - CORRECT ANSWER C X
A. The implementation stage is providing the training and to arrange of the necessary tools for the task. Observation is also necessary.
Is the federal or state minimum wage applicable to the workplace?
A. Federal wage
B. Stage wage
C. Whatever is larger
D. Whatever is smaller - CORRECT ANSWER C
What makes a public domain rule different from fair use?
A. Public domain works are cheaper
B. Public domain works can be owned privately
C. Critical reasoning is vital for identifying certain terms
D. Public domains are available to the public - CORRECT ANSWER D
Fair use rules can be reviewed based on:
A. Factor
B. Value
C. Purpose
D. Level of exposure - CORRECT ANSWER C
Which of the following is one of the four P's of Marketing?
A. Product
B. Planning
C. Persistance
D. Penetration - CORRECT ANSWER A
What can make it difficult to promote a rewards package in the workplace?
A. High turnover
B. Struggles to get new talent
C. Attempting to be visible in a new field of endeavor
D. High sales - CORRECT ANSWER A X
C. There may be struggles for a business as it aims to expand into a new field. A reward package may take some time to develop as the business enters a new field of work.
A small business that aligns with other small businesses to establish a combined plan will participate in:
A. Health purchasing alliance
B. Partially self funded plan
C. Administration plan
D. Service-only plan - CORRECT ANSWER A
People who are referred to a temp agency to work somewhere may be subjected to:
A. In-house hiring
B. On-call hiring
C. Temp-to-perm hiring
D. Payrolling - CORRECT ANSWER A X
D. Payrolling is a practice where temporary employees are hired by an agency and then sent to a business to work.
Which of the following is not an international risk surrounding organizational efforts?
A. Customs
B. Laws
C. Languages
D. Production values - CORRECT ANSWER D
What should be included in an employee's separation file?
A. Reports on severance
B. The rationale for removing someone
C. Exit interview form
D. Details on what one earned - CORRECT ANSWER B X
C. An exit interview form includes details on the things a person might say about the company and the work that has been done while employed.
What medical records can you keep about an employee?
A. Diagnostic records
B. Drug test records
C. Lab test results
D. All of the above - CORRECT ANSWER B X
D. Records are critical for identifying different medical needs that a worker might have. These records can identify any tests that an employee failed.
What can you do regarding a person's criminal record when reviewing if someone is to be provided security clearance?
A. See if a person has worked for legal authorities
B. See if a person has been fined
C. Review one's arrest record
D. Analyze any possible bargaining efforts - CORRECT ANSWER C
What should you do according to the law when a record has expired?
A. Save it in a secure file
B. Destroy it
C. Give it to the person that the record it for
D. Add to a difference record for the same person - CORRECT ANSWER B
Diaspora refers to:
A. People forced to leave their homeland
B. People traveling outside their home countries to work
C. People wanting to collectively enhance their skills
D. A medical illness that requires short-term disability coverage - CORRECT ANSWER B X
A. In many cases, people who enter the workforce in one country are those who have been forced from their original home countries due to political pressure or persecution or due to armed conflicts.
What should be done when sending a worker on an international assignment?
A. Review the support for the employee at the new location
B. Provide help with language issues
C. Offer publicity
D. Provide anything a worker needs before landing in a different location - CORRECT ANSWER D X
A. Support should be provided to the people who are going to different countries to eliminate any confusion and uncertainties that they might have.
Diversity and inclusion need to be considered for:
A. People of color
B. Large companies
C. All organizations
D. People who have complaints that need to be resolved - CORRECT ANSWER C
The main goal of an inclusion program is to:
A. Ensure all people can contribute to the workforce
B. To get a business to work with quotas
C. To diversify the business
D. To analyze how well a business is organized based on its functionality - CORRECT ANSWER A
An employee affinity will include:
A. Rules for hiring more people in one group
B. Enticing other employees to form unique groups for defense purposes
C. To review changes to diversity programs as they are needed
D. To figure out what languages are to be spoken in the workplace - CORRECT ANSWER C
A risk register is a record of:
A. Identified risks
B. Insurance costs
C. Repair bills in the workplace
D. How well computers are working in the office - CORRECT ANSWER A
Social responsibility pertains to all but one of the following:
A. Communications with others
B. Human rights
C. Environmental controls
D. Fair operations - CORRECT ANSWER A
Environmental efforts in the workplace must entail preventing pollution. Part of this may entail:
A. Reducing emissions
B. Producing transportation limits
C. Establishing rules for how people can bring resources
D. Managing paper usage - CORRECT ANSWER D X
A. Emissions have to be controlled in the workplace to comply with environmental standards in an area.
The integration process for running different social responsibility standards in the workplace may include rules surrounding:
A. Cost-effective measures
B. Etiquette rules
C. Complex procedures
D. Normal and acceptable behaviors - CORRECT ANSWER D
The reporting process must entail content for reports being handled:
A. Accurately
B. Quickly
C. To the right people
D. A and B - CORRECT ANSWER D X
A. Accuracy is critical for all reports.
A female worker is earning $500 a week doing a job, while a male worker doing the same job is earning $600 a week. The Equal Pay Act requires the employer to:
A. Recruit at a higher pay rate
B. Defend against possible discrimination
C. Pay a differential for the female
D. Use a banding system for male and female pay - CORRECT ANSWER C
Jeff recently had his work hours reduced due to a major reorganization campaign. What might influence the COBRA benefits that Jeff would earn?
A. The fact that he did not leave his job altogether
B. The number of employees the workplace
C. The types of insurance the company offers
D. The amount of the health premium he is paying - CORRECT ANSWER B
Craig is working in an HR position where he wants to find the best possible employees for certain tasks. What form of HR work is Craig handling?
A. Strategic
B. Senior
C. Administrative
D. Directorial - CORRECT ANSWER A
Susan is finding possible candidates based on their backgrounds and less on corporate goals. This is what form of HR work?
A. Administrative
B. Strategic
C. Directorial
D. Operational - CORRECT ANSWER D
Sally is the CEO of a business and has a clause in her contract that states she will earn $50 in severance pay and stock options if she loses her job due to an acquisition or takeover. What does Sally have in this situation?
A. Golden parachute
B. Golden handshake
C. Executive prerequisites
D. Investment benefits - CORRECT ANSWER C
Alec recently worked 40 hours in a week and had to work for 10 hours during the Thanksgiving holiday. Is she eligible for overtime?
A. Yes
B. No
C. She can earn half pay
D. This is based on the employer's discretion - CORRECT ANSWER A
Michael is a senior executive who recently worked 50 hours in one week. Can he earn overtime pay?
A. Yes
B. No
C. He can earn half pay
D. The CEO of his business must decide - CORRECT ANSWER D
Larry is joining a business' board of directors. HE is being hired with the belief that he will provide a unique outside perspective to the business. What kind of worker is Larry?
A. Ethical director
B. Outside director
C. Chief Audit Officer
D. Consultant - CORRECT ANSWER B
Randall has reached the highest possible amount that he can contribute to his 401K plan. What can Randall use next to have more money for his retirement plan?
A. Point of Service plan
B. Excess deferral plan
C. Cash balance plan
D. Money-purchase plan - CORRECT ANSWER B
George has proposed a change to the business statement or terms of operation for the company. Management is reviewing George's idea and is debating and amending his proposal. Part of this includes rewriting some of the details. What is this action known as?
A. Lobbying
B. Holding
C. Discharging
D. Marking - CORRECT ANSWER D
A company that has been in the clothing retail industry for a while wants to move into other industries and is going to leave the clothing sector. What is the company doing in this situation?
A. Reengineering
B. Restructuring
C. Divestiture
D. Refinancing - CORRECT ANSWER C
Brian has to attend physical therapy every month for disability. However, his employer states he cannot be absent more than 5 times in a 6 month period. After the sixth month, he is fired. He will then file a lawsuit under the ADA. A court may declare that the business was discriminatory against Brian. What should be done to rectify the situation?
A. The work position he had should be removed
B. He should be rehired and have his schedule organized based on his physical needs
C. Pay for Brian's therapy sessions
D. Allow for new terms in the attendance policy - CORRECT ANSWER D
Louis lost his job, but it was not through his own fault. Can he earn unemployment benefits in this situation?
A. He can get all his benefits
B. The business can decide
C. No benefits are available
D. Louis would have to meet new standards to get those benefits - CORRECT ANSWER A
Beth has a physical ability and can still do her job, but she lost her job anyway. Can she apply for unemployment benefits?
A. She has to prove she is disabled in some way
B. She has to prove she had the best possible conduct
C. There needs to be a review of why she lost her job
D. The relevance of the job should be considered - CORRECT ANSWER C
Clyde is hiring Claudia to work in his business because he just has an intuitive feeling that she's the right person for the job. Clyde is hiring her based on his:
A. First impression
B. Gut feeling
C. Sudden demand
D. Stereotype - CORRECT ANSWER B
Craig, a white person, chooses to hire Annie, an Asian person, to work in his accounting firm. Craig did not consider other people from different backgrounds for the job. Why would Craig have done this?
A. First impression
B. Stereotype
C. Sudden demand
D. Contrast - CORRECT ANSWER B
Dana is a worker who earns about $40,000 a year and is only eligible for work in the creative department.in the workplace. What is Dana interpreted as being?
A. Exempt
B. Non-exempt
C. Individual creative
D. Executive creative - CORRECT ANSWER C
Helga prefers to operate her business group based on how mature the people in the group are. She uses the maturity level of people to decide what ideas they might work with most often. What theory of leadership is Helga following?
A. Path-Goal theory
B. Hersey-Blanchard theory
C. Gantt grid
D. Blake-Mouton grid - CORRECT ANSWER B
John got a 90% score on his first employment test. He got a 40% score on the second test that he completed. What concern should be reviewed in this situation?
A. Correlation
B. Reliability
C. Concurrent validity
D. Predictive validity - CORRECT ANSWER B
Tim has money in an IRA, but he plans on making an early withdrawal from the account. What will happen?
A. The money he withdraws will be taxed
B. He will experience a 10% penalty
C. He will receive a 15% penalty
D. He will be penalized based on whether he is over or under 59.5 years of age - CORRECT ANSWER D
Cheryl heard that her boss is going to be leaving soon, thus prompting her to speak with an HR manager about a possible opening. What is Cheryl doing?
A. Bidding
B. Posting
C. Specification
D. Furlough - CORRECT ANSWER A
Amelia is motivated to work based on her personal satisfaction and is not as concerned about pay as other people might be. What does this mean Amelia has?
A. Intrinsic reward
B. Personal fulfillment
C. Personal ambition
D. Individual productivity - CORRECT ANSWER B
After interviewing ten different candidates, Thomas has given all the candidates nearly the same rating. What form of interview bias is Thomas expressing?
A. Stereotype
B. Leniency
C. Noise
D. Tendency - CORRECT ANSWER D
Chris was not given attention during his interview process. This is due to his low score on an employment test. The person interviewing Chris is experiencing what type of bias?
A. Contrast
B. Horn
C. Competency
D. Predictive - CORRECT ANSWER C
Ryan is planning a medical exam for many of the people at his business. When would he be able to get that exam ready for people to complete?
A. When the exam is going to support the workplace.
B. When all people in a job category can work with the exams.
C. When all the exams are job-related
D. When the business demands new reviews - CORRECT ANSWER C
Lewis has experienced permanent disability. Will he be able to withdraw from his 401K fund early?
A. Yes
B. No
C. Depends on his disability
D. Relative to his work situation - CORRECT ANSWER D
A workplace has to establish new accessibility standards for disabled workers. These may be interpreted as undue hardships provided that:
A. The cost is high
B. The finances of the business will be impacted
C. It would be difficult for management to get this ready due to the immense number of items needed
D. The burden on the employer is significant - CORRECT ANSWER D
Sandra was part of a discrimination proceeding where her employer was fined. Sandra was then fired a few week later. Under what category can Sandra file a charge?
A. Harassment
B. Quid pro protection
C. Discrimination
D. Retaliation - CORRECT ANSWER D
Tony is receiving about a dollar extra per hour because he is working on the third shift at his place of employment. This extra pay is called:
A. Differential pay
B. Hazard pay
C. Premium pay
D. Equity pay - CORRECT ANSWER C
A business is going to use a safe-harbor provision to resolve the payroll errors that were found. What does this practice include?
A. Good faith commitments are not needed
B. Certain actions may dictate what goes about
C. Employees may be reimbursed for inappropriate deductions
D. None of the above - CORRECT ANSWER C
Janet will go through asynchronous training before she is employed. What would this part of training be called?
A. Rated training
B. Computer training
C. Self-paced training
D. Control timing - CORRECT ANSWER B
Anthony is working as a cashier at a supermarket. Would he be eligible for vestibule training?
A. Yes
B. No
C. Depending on the role
D. Based on budget - CORRECT ANSWER C
As an HR director, Louis is reviewing staffing needs based on how the training in the workplace and which employees currently require some form of help. What form of forecasting is Louis using in this scenario?
A. Future map
B. Scenario analysis
C. Delphi technique
D. Lateral thinking - CORRECT ANSWER D
Ryan is suing his employer because the employer does not have a health care plan for tis employees. Under what type of legislation can Ryan sue the employer?
A. ERISA
B. EEOC
C. COBRA
D. None of the above - CORRECT ANSWER C
Tony is under the age of 39. Can he still be protected by the Age of Discrimination in the Employment Act?
A. Yes
B. No
C. Depends on the field he is in
D. The case would immediately be discarded if he were to file one - CORRECT ANSWER D
Claude has worked more than eight hours a day in the last few days at his job in a manufacturing plant. Is he allowed to receive time and a half for his work?
A. He can get double time instead
B. Time and a half is allowed
C. The regular pay only
D. Depends on the number of hours he worked in the week - CORRECT ANSWER D
The Jones Company has two separate divisions — one of those divisions being unionized and the other not being a part of the union. What could this be interpreted as?
A. Secondary change
B. Ally division
C. Alter Ego
D. Double-breasting - CORRECT ANSWER D
A company's union is going on strike as a means of getting better work conditions. Is the strike sensible?
A. It is lawful
B. It is an unfair labor
C. It is unlawful
D. This is illegal according to the NLRB - CORRECT ANSWER A
The HR system in the Jones Business needs to be analyzed during an investigation over discriminatory processes in the hiring process. For what purpose can the system be reviewed?
A. To find trends and ratio reports
B. To summarize the work in one's field
C. To get data on affirmative action functions
D. To see if a group is complying with EEO-1 forms - CORRECT ANSWER D
The Fox Agency has issued a series of yellow dog contracts for some of its employees. These contracts states:
A. Employees cannot join unions by signing agreements
B. Joining a union can cause someone to be fired
C. Both a and b
D. Neither a nor b - CORRECT ANSWER A
The Fox Agency is gauging its employees based on a few standards. This includes working with a survey that will be sent out to about half of the customers that the agency has served. What is the agency using when determining who will be questioned?
A. Distribution
B. Sample
C. Prerequisite
D. General analysis - CORRECT ANSWER B
Michael needs to file a ULP with the NLRB after a certain event took place. How much time does he have to file the ULP?
A. 1 month
B. 3 months
C. 6 months
D. 12 months - CORRECT ANSWER C
A new union is being formed at a supermarket to help support the needs of the employees. The union should do all but one the following to be recognized:
A. Hold an election
B. Produce an LMRA petition
C. Ask for recognition
D. Produce authorization cards - CORRECT ANSWER D
The NLRB is considering - CORRECT ANSWER [Show Less]