Employees who are critical to an organization's success are the primary focus of which aspect of a talent management strategy?
A. Total rewards
B.
... [Show More] Career development
C. Succession planning
D. Employee engagement
C. Succession planning
An HR Specialist is analyzing salary survey data for the same position across multiple, similarly sized locations to produce an average salary. Which measure will be most useful?
A. Weighted mean
B. Median
C. Unweighted mean
D. Mode
A. Weighted mean
Brainpower
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How are perquisites generally characterized?
A. Tangible payments provided to a broad group of employees
B. Payments for the achievement of a specific goal or objective
C. Goods or services provided on an individualized basis
D. Remuneration approach that is used to attract and retain workers
C. Goods or services provided on an individualized basis
Which best describes the influence that training has on an organization's strategic diversity and inclusion process?
A. Changing behaviors and attitudes in the organization
B. Ensuring that everyone in the organization understands diverse cultures
C. Mandating compliance with governmental laws and regulations
D. Creating awareness and helping develop knowledge and skills
D. Creating awareness and helping develop knowledge and skills
Which is an essential aspect of alternative dispute resolution (ADR)?
A. Requires external third party
B. Review by peers
C. Does not preclude litigation
D. Use only in union environments
C. Does not preclude litigation
Which is a primary reason that causes organizations to not excel at performance management?
A. Alignment of systems, strategies, and philosophies has not happened.
B. Implementation of the process does not happen consistently.
C. There are varying degrees of expectations of the performance process.
D. Interpretation of the performance appraisal varies based on the manager.
A. Alignment of systems, strategies, and philosophies has not happened.
In addition to information technology, which other business function should HR work with when developing a "bring your own device" (BYOD) policy?
A. Executives
B. Legal counsel
C. Operations
D. Finance
B. Legal counsel
According to international labor standards, which offering is most fundamental to the employment relationship?
A. Fair wages
B. Telework
C. Flextime
D. Breaks
A. Fair wages
In terms of risk management, what is a risk control?
A. Contingency plan to be implemented in the event of a crisis
B. Measure taken to reduce the probability or severity of a threat
C. System to prevent the occurrence of a risk
D. Mechanism to collect data for reporting to management
B. Measure taken to reduce the probability or severity of a threat
Which occupation is considered nonexempt under the Fair Labor Standards Act?
A. Electrician
B. Human resource manager
C. Salaried executive
D. Insurance adjustor
A. Electrician
What is the primary reason for conducting an HR audit?
A. To determine staffing needs of the HR team
B. To enhance the skills of the HR team
C. To enhance or eliminate HR programs
D. To increase job satisfaction of the HR team
C. To enhance or eliminate HR programs
The determination that 20 new employees are needed to achieve the organizational strategy for growth in global markets is included in which phase of the workforce analysis process?
A. Demand analysis
B. Solution analysis
C. Gap analysis
D. Supply analysis
A. Demand analysis
Which part of the organization has primary responsibility for generating revenue?
A. Information technology
B. Marketing and sales
C. Research and development
D. Operations
B. Marketing and sales
Which option is an example of noise in the communication model?
A. The listener disagrees with what is being said.
B. The speaker uses technical abbreviations that the listener does not know.
C. The listener fills in shared background that the speaker does not mention.
D. The speaker is deeply respected in the listener's culture.
B. The speaker uses technical abbreviations that the listener does not know.
While each step is important when preparing for an audit, HR should determine the type of audit to effectively accomplish the other steps in the process.
Which is the best first step in preparing for an HR audit?
A. Secure top management support.
B. Establish the audit budget.
C. Determine the type of audit.
D. Develop the audit questionnaire.
C. Determine the type of audit.
Which should organizations ensure when considering the use of international translation services?
A. Reflecting the language being translated appropriately to local languages
B. Focusing on the lower echelon of employees at international sites
C. Understanding and capability beyond just the translation of words
D. Determining whether they can handle translation services internally
C. Understanding and capability beyond just the translation of words
Which is the best way to demonstrate the impact of an employee training and development initiative?
A. Surveying employee attitudes toward the initiative
B. Monitoring social media activity related to the initiative
C. Measuring change over the course of the initiative
D. Tying the initiative to employee survey results
C. Measuring change over the course of the initiative
How should HR use the information contained in other organizations' annual corporate social responsibility (CSR) and sustainability reports when first devising their organization's sustainability strategy?
A. Gain competitive tactical advantage.
B. Adapt general principles and guidelines to the organization's strategic focus.
C. Borrow CSR tactics and practices that have succeeded for other organizations.
D. Ensure that the approach being devised doesn't too closely resemble those of key competitors.
B. Adapt general principles and guidelines to the organization's strategic focus. [Show Less]