. A nurse manager notices that a nurse in the unit is not delivering care in accordance with a recent policy change. What is the most effective approach
... [Show More] for the nurse manager to take?
Encourage the nurse to openly verbalize the reasons for resistance to the change. Explain to the nurse the importance of implementing the new policy.
Ignore the resistance and allow peer pressure to facilitate change in the nurse's behavior. Threaten disciplinary consequences if the nurse does not implement the new policy.
1 points
Question 2
1. A nurse's brother had a lab test performed at the facility where the nurse is employed. The brother has asked the nurse to look up the result in the computer. In replying, the nurse realizes that disclosing the result is
Permissible. Because this is an immediate family member, the action is allowable.
Not permissible. The primary physician is the only one allowed to disclose laboratory results or findings to a client.
Permissible. Because the sibling has paid for the service, the test results are actually the sibling's property.
Not permissible. Despite the request, there is no nurse-client relationship between the sibling and the nurse.
1 points
Question 3
1. A nurse is caring for a client who is in a coma, and the client’s brother reports that the family does not want any heroic measures performed. How should the nurse respond?
"Have you discussed this with the client?"
"I will verify the status of advance directives." "Does the client have a living partner?"
"The provider will write a DNR order."
1 points
Question 4
1. A nurse is caring for a client. The nurse demonstrates adherence to the ethical principle of fidelity in practice by doing which of the following?
Confirming that a client going for surgery has signed a consent form. Refusing to disclose information about a client to the media.
Keeping an appointment with the client.
Allowing a new mother to hold her stillborn infant.
1 points
Question 5
1. A nurse receives a client care assignment that he believes is unfair. Which of the following is an appropriate action for him to take?
Contact the nursing supervisor and ask her to intervene on his behalf. Ask another nurse to review the equity of the assignment.
Speak with the charge nurse about the assignment and his concerns.
Accept the assignment and talk with the nurse manager at a later time.
1 points
Question 6
1. A nursing unit has recently implemented new actions designed to reduce medication errors. Which of the following methods of evaluation is appropriate to measure the results of these new actions?
The number of medication errors avoided after the actions were implemented
The number of medication errors before and after the actions were implemented. Results of a staff questionnaire that quantifies staff satisfaction with the changes Results of a study about the time and money costs of implementing the changes
1 points
Question 7
1. The nurse is working with a group of clients assisted by an assistive personnel (AP). The nurse should make which of the following determinations before delegating a task to the AP?
The AP's ability to prioritize.
The AP's rapport with the clients.
Whether the nurse can more efficiently complete the task without assistance. The task is within the AP's scope of practice.
1 points
Question 8
1. The new Unit Manager on the Medical Unit is not satisfied with the patient satisfaction rate of 60% for two consecutive months and staff morale is at its lowest. The decision to plan and initiate change has been decided. Prior to implementing any change, which of the following actions is a priority?
Call for a staff meeting and get input from all members of the team. Seek help from his manager.
Develop a strategic action on how to deal with these concerns. Ignore the issues since these will be resolved naturally.
1 points
Question 9
1. A new nurse wants to provide client centered care. Which of the following is the best guarantee that the patient’s priority needs are met?
Checking with the relative of the patient
Preparing a nursing care plan in collaboration with the patient Consulting with the physician
Coordinating with other members of the team
1 points
Question 10
1. A charge nurse observes that a staff nurse is not able to meet client needs in a reasonable time frame, does not problem-solve situations, and does not prioritize nursing care. The charge nurse has the responsibility to:
supervise the staff nurse more closely so that tasks are completed ask other staff members to help the staff nurse get the work done
provide support and identify the underlying cause of the staff nurse's problem
report the staff nurse to the supervisor so that something is done to resolve the problem
1 points
Question 11
1. Nursing often has challenges in gaining independence as a profession. What deciding factors must the nursing profession embrace?
Health and happiness of nurses
Recognition that the doctors know best Loss of control and negative feedback Responsibility and accountability
1 points
Question 12
1. Recommendations made by the Robert Wood Johnson Foundation in The Future of Nursing include:
1 points
The Bachelor's Degree in Nursing (BSN) must be the minimum entry point for registered nurse.
Nurses are not aware that policy making requires better data collection and information infrastructure .
Nurses with associate's degrees should not be practicing bedside nursing. Nurses should practice to the full extent of the education and training.
Question 13
1. As part of quality management, the nurse manager double checks to see that all patient teaching is documented in the Electronic Health Record. This is because:
She is concerned that nurses are not doing their full share of the work
Joint Commission requires documentation of patient teaching in the charts. Nurses do not plan teaching interventions based upon outcomes or goals
Discharge teaching should begin when the discharge orders are made by the provider
1 points
Question 14
1. Which of the following statements best describes transformational leadership?
Shares vision and encourages staff to develop professional goals Serves the followers rather than being served
Maintains full trust and confidence in the subordinates
Possesses innate charisma that makes others feel good in his presence
1 points
Question 15
1. The nurse manager notes that there is an increasing unrest of the staff due to fatigue. Which action is a priority?
Evaluate the overall result of the unrest.
Initiate a group activity for communication to begin. Develop a plan and implement it.
Identify internal and external forces causing the fatigue.
1 points
Question 16
1. What is the nurse’s role in Continuity of Care? (Select all that apply).
Facilitate the continuity of care provided. Diagnose the patient's medical condition. Coordinate the discharge planning.
Act as the liaison and a client advocate.
Prescribe the recommended treatments before discharge.
1 points
Question 17
1. A nurse manager permits her staff to request which holidays they would prefer to work. This style of leadership is best described as:
Autocratic Laissez-faire Democratic
Authoritarian
1 points
Question 18
1. A nurse manager is called upon to settle a disagreement between two staff nurses. What needs to be done in order to find a solution to the dispute?
Go up the chain of command File an incident report
Identify the source of the conflict
Survey the other nurses to see who is at fault
1 points
Question 19
1. Which of the following tasks can safely be delegated to the LPN?
Discharge planning Diabetes education
Pain medication via IV push Tracheostomy care
1 points
Question 20
1. Which of the following are elements of effective team building?
Encouraging a workplace OR fostering a culture that values collaboration and cooperation Publicly announcing staff problems and issues that are of concern
Discouraging new ideas that may make older nurses feel uncomfortable Smoothing over potential issues that disturb the patients on the unit
1 points
Question 21
1. A charge nurse on a medical unit has been informed that one nurse is talking on the cell phone during her shift. What would be the first step in analyzing the situation?
Have a nurses’ meeting reviewing proper use of cell phones.
Speak with the nurse in question about the cell phone use. Require all cell phones to be on silent during the shift.
Give the nurse a written warning about her use of the phone.
1 points
Question 22
1. A school bus driving through a small town ran into a train. There are numerous injuries, many of which are serious. Which type of leadership style would be the most appropriate for the Chief Nursing Officer in this situation?
Laissez-faire
Authoritative (Autocratic) Directional
Democratic
1 points
Question 23
1. A nurse is planning an educational session for a newly diagnosed diabetic client. Which action should the nurse take first?
Refer the client to the American Diabetic Association. Assess the client's abilities and readiness to learn.
Ask a nursing assistant to give the client pamphlets on diabetes. Demonstrate the measurement of blood sugar to the client.
1 points
Question 24
1. Which task is best suited for the new LPN who is assisting you today?
Administer furosemide 100mg IV
Give discharge instructions to the client and family members Insert a no. 16 Fr Foley catheter
Draw blood for a potassium level
1 points
Question 25
1. A nurse is caring for a client with a right breast lumpectomy and lymph node dissection. Which nursing action can be delegated to the UAP?
Teaching the client why blood pressure will be taken on the left arm only Elevating the client's arm on pillows to promote lymphatic drainage
Assessing the client’s right arm for lymphedema Reinforcing the dressing if it is saturated
1 points
Question 26
1. Evidence-based practice has been established to advance nursing practice. The goals for this practice have been to:
reduce health care costs and improve health care.
facilitate the highest quality care and the best client outcomes. encourage increased research utilization in nursing practice.
evaluate research findings and scientific evidence to a specific clinical question.
1 points
Question 27
1. Which factors have been most clearly identified as major influences on the future of nursing practice?
Aging of the American population and increases in chronic illnesses
Increasing birth rates coupled with decreased average life expectancy Increased awareness of determinants of health and improved self-care
Apathy around health behaviors and the relationship of lifestyle to improved health
1 points
Question 28
1. Which of the following nursing actions supports interdisciplinary collaboration? (Select all that apply.)
Open communication with all team members
Designation of a nurse who will serve as the group leader
Acknowledgement of the knowledge and skill each discipline offers Invitation to the client to participate in team meetings
Disposition of the client’s valuables to the unit safe
1 points
Question 29
1. A new nurse manager understands that in order to resolve conflicts in difficult crises, he must: Have decreased self-esteem and motivation
Use established coping skills to resolve future crises View the experience as personally destructive
Avoid all difficult situations in the future
1 points
Question 30
1. A nurse manager has been called upon to mediate a dispute between two staff nurses. The manager recognizes that anger is:
Typically negative and usually destructive.
Can sometimes be positively used to produce needed change. Should be held in as long as possible as controlled rage.
Needs to be expressed immediately.
1 points
Question 31
1. A nurse manager encourages staff to work it out between themselves when conflicts occur between 2 nurses. What leadership style is this?
Democratic? Autocratic Laissez-faire Controlling
1 points
Question 32
1. The nurse manager requests a staff nurse to submit an incident/occurrence report. Select the statements which describe why this reporting is necessary. (Select all that apply).
The facts about the occurrence are documented
The facility needs to find out who is responsible for causing the incident Identify systems issues that contributed to the occurrence
Engage in strategies to prevent future occurrences Assign blame for the problems caused
1 points
Question 33
1. Which statement describes the impacts absenteeism can have on patients and health care workers?
Replacement nurses are capable of working in any unit assigned. The unit saves money and patient care is still accomplished.
Managers are prepared to staff units and expect some absenteeism. High rates of absenteeism may lower morale of fully engaged nurses. Short staffing can be linked to poorer patient outcomes
1 points
Question 34
1. The electronic health record (EHR) has advantages and disadvantages to health-care workers. Select the statements which describe the advantages to EHR. (Select all that apply.)
Multiple care providers can access the client's record Provide reminders about completing information
Reduces redundancy of patient information? Steep learning cures are involved [Show Less]