RISEUP TEST 2024-2025 NEWEST
QUESTIONS AND DETAILED
ANSWERS ALREADY GRADED A+.
These shoppers are rarely the first to try new products -
... [Show More] ANSWER-Followers
Which of the following is an example of up-selling? - ANSWER-Would you like that as a
meal? You can get fries and a drink for only an additional $2.00
These shoppers have typically enjoyed repeated and valued positive customer
experiences with particular retailer. - ANSWER-Loyal Customers
Which agency is responsible for implementing laws and regulations to protect
employees - ANSWER-EEOC
The collective group if customers served by a particular retailer are referred to as that
retailer's - ANSWER-Clientele
Which of the following is the term for behavior influences that come from retailer's
marketing - ANSWER-External social cues
Where are large bills such as $50's and $100's usually kept in the register? - ANSWERUnder the cash drawer
Which of the following phrases is an example of positive feedback given to an
employee? - ANSWER-Phil, you've really improved your stocking speed
What's the term for a very brief speech that's you can use to sell yourself to people you
meet - ANSWER-An elevator pitch
Which term best describes hearing and understanding what a speaker is saying out
loud and any messages suggested being the words? - ANSWER-Active listening
Which of the following is a SMART goal? - ANSWER-I will increase my monthly sales
by 20% by the end of March.
These customers tend to make a quick purchase decision, often buying inexpensive
items that are not on high importance to them. - ANSWER-impulse buyers
Which of the following is a customer body language cue? - ANSWER-A customer rolling
his eyes while looking around
Which of the following comments would be inappropriate In a social media post? -
ANSWER-Quit my job today! No more being exploited and unappreciated.
These customers view shopping as a fun occasion. So shopping does not necessarily
include making a purchase. - ANSWER-Recreational shoppers [Show Less]