Responsible Serving of Alcohol Exam 49 Questions with Answer
Alcoholic Beverages - CORRECT ANSWER A term which includes beer, wine, and
... [Show More] liquor.
BAC - CORRECT ANSWER Abbreviation for blood alcohol content, which is a measurement of the concentration of alcohol in the blood.
Beer - CORRECT ANSWER A fermented malt beverage containing .5% or more of alcohol by volume.
DMV - CORRECT ANSWER Department of Motor Vehicles which, in most states, issues both driver's licenses and state ID cards.
Intoxicating Liquor (or Liquor) - CORRECT ANSWER All alcoholic beverages (other than beer) containing .5% or more alcohol by volume, and all wines.
Legal drinking age - CORRECT ANSWER 21 years of age.
Minor - CORRECT ANSWER When discussing alcohol, a person under the age of 21, which is the legal drinking age, is considered to be a minor. A person who is not of legal drinking age (under 21 years of age) is also referred to as an underage person.
Tolerance - CORRECT ANSWER In relation to alcohol, tolerance describes a condition resulting from regular, habitual drinking where a person's body becomes accustomed to alcohol and processes it more effectively, meaning that over time, more and more alcohol is required to produce the same effect.
Intoxicating agent - CORRECT ANSWER More technical term for drug
Alcohol is what type of drug? - CORRECT ANSWER Depressant
What does alcohol affect? - CORRECT ANSWER central nervous system
BAC expressed as a percentage: - CORRECT ANSWER A widely accepted estimate of BAC is two standard drinks consumed in one hour result in a BAC of approximately 0.04%. Further consumption of one drink per hour will sustain that level.
Legal BAC limit to operate a motor vehicle: - CORRECT ANSWER An individual is considered to be driving while intoxicated if the BAC meets or exceeds .08%.
There are numerous factors that affect intoxication including: - CORRECT ANSWER Rate. The rate at which alcohol is consumed determines how quickly the alcohol enters the bloodstream. A well-functioning liver is capable of processing about ½ ounce of alcohol per hour. Consuming more than this will increase alcohol levels in the bloodstream.
Weight and Body Fat. In general, someone that is heavier requires greater amounts of alcohol to reach a higher BAC. But body fat actually contributes to higher BAC than does muscle, so this generalization is not always accurate.
Body Water. The amount of water in an individual's body also affects the level of intoxication that may occur. The water in the average male's body is estimated at 58%, while a woman is estimated to have about 49% water. In general, the more water in the body, the more alcohol it takes to reach a higher BAC.
Overall Health. A healthy body is capable of processing alcohol more efficiently than one that is weakened from illness, injury or other stressors.
Mental State & Environment. Alcohol tends to exaggerate emotion, so an individual's state of mind can affect intoxication. The level of comfort the person feels in their surroundings may also affect the rate of drinking and overall intoxication. A party at the local bar versus a cocktail party at an upscale lounge may produce different BACs due to anticipation or anxiety.
Drug Use. The use of any medication, such as prescription, over the counter, illicit or unrecognized drugs when mixed with alcohol may produce unwanted physical reactions. Be aware and cautious of the additive and synergistic effects of combining drugs with alcohol.
Age. As people age, so do their organs. Liver function may be less efficient in older people, so their ability to process alcohol will be diminished.
Tolerance. Regular drinking can lead to a condition known as tolerance. This means the individual's body is accustomed to alcohol and processes it rather effectively. Over time, more alcohol is required to produce the same effect. Drinkers who have developed a tolerance will not show the same outward signs of intoxication as inexperienced drinkers, but they will still have a high BAC.
Obvious intoxication - CORRECT ANSWER In virtually every state in the US, including California, the sale of alcohol to a person who is obviously intoxicated is illegal. Do your best to remove alcohol from their possession.
Good Faith Effort - CORRECT ANSWER In California, those who cannot care for themselves may be arrested and charged with disorderly conduct, so a responsible server should take steps to remove such a customer from the establishment and promote safe transportation if possible.
ABC - CORRECT ANSWER In California, the Department of Alcoholic Beverage Control (ABC) is the governmental entity that regulates the manufacture, importation, and sale of alcoholic beverages, as well as issuing the approval, denial, revocation, or suspension of alcoholic beverage licenses. The department was created by constitutional amendment in 1955 and is an independent part of the executive branch of the State government. The ABC also oversees Responsible Beverage Service (RBS) training providers and content.
Legal restrictions - CORRECT ANSWER Legal Age to Consume . . . . . . . 21
Legal Age to Sell . . . . . . . . . . . . 18 (or under) with restrictions*
Legal Age to Serve . . . . . . . . . . 18 with restrictions**
*A person 18 or older may sell alcoholic beverages at an off-sale establishment (for consumption off premises) unsupervised. Persons age 17 and imageyounger may sell alcohol if under the continuous supervision of a person 21 or older.
**Any person between 18 and 21 is allowed to serve any alcoholic beverage in an area primarily designed and used for the sale and service of food for consumption on the premises (on-sale). Bartenders and cocktail waitresses must be 21.
Limit for driving while intoxicated . . . . . . . . . . . .08% BAC
An arrest for DUI in California may be made if BAC is .08% or more, or if a person is determined to be under the influence of drugs and/or alcohol (and therefore may have a BAC under .08%).
Service restrictions - CORRECT ANSWER Samples: image On-sale wine or distilled spirit license-holders may offer tastings with the following restrictions:
Limit of three tastings per person per day
Distilled spirit single tasting may not exceed 1/4 ounce
Wine single tasting may not exceed one ounce
Gifts or Free Goods: Licensees are prohibited from giving any sort of gift, premium, or free good in connection with the sale of alcohol.
Dissatisfied consumers may be given a product refund or exchange
Free food items (snacks) may be offered if available to all customers whether or not they have purchased alcohol
Solicitation: A license-holder may not pay employees to encourage customers to purchase alcohol.
Hours of Alcohol sales - CORRECT ANSWER It is illegal to allow a customer or employee to consume, purchase, or sell alcohol between the hours of 2:00 AM and 6:00 AM.
Parent Responsibilities of minors - CORRECT ANSWER Parent will be charged with a misdemeanor if: The minor has a BAC of 0.05% or more which is the result of the consumption of alcohol/controlled substances at the home of the parent/legal guardian.
The minor was allowed by the parent/legal guardian to drive a vehicle after consuming the alcohol/controlled substance.
The minor subsequently causes a traffic collision while driving the vehicle.
The parent/legal guardian found guilty of all of the above will be sentenced to:
Up to one year in the county jail,
A fine of up to one thousand dollars ($1,000), or
Both.
Disciplinary Procedures - CORRECT ANSWER Administrative: When the ABC has reasonable cause to believe a violation has occurred, an administrative complaint or "accusation" is filed. If the accusation is proven, the liquor license will be suspended or revoked.
Criminal: Offenses such as selling to or serving a person under 21 or someone who is obviously intoxicated can result in arrest, conviction, fines, community service, or imprisonment. These penalties may apply to both a business and an individual, including the seller/server.
Civil: Events that result in a lawsuit or occurrences leading to an injunction by the ABC often lead to monetary judgments by the court.
Penalties - CORRECT ANSWER When an accusation is filed by the ABC, the licensee is entitled to request a public hearing. If the accusation is upheld by the Administrative Law Judge, a license suspension may be handed down. In some cases a fine is allowed instead of a suspension:
Suspension must have been 15 days or less.
ABC approval.
Amount of fine is based on estimated gross receipts, within certain limits.
The reduction of a suspension to a fine is called mitigation, and is only possible if there is proof that a certified RBS training program was completed prior to the date of the violation(s).
Suspension is mandatory for second/subsequent violations occurring within 36 months:
Sale/service of alcohol to the obviously intoxicated.
Sale of alcohol to, or allowing the consumption of alcohol by, a person under 21.
A license may be revoked for a third violation within 36 months, or any time prior to a third violation if the ABC determines it is warranted.
These types of ID are currently valid and acceptable in California: - CORRECT ANSWER A valid motor vehicle operator's license, that is issued by a federal, state, county, or municipal government and contains the name, date of birth, description, and picture of the person
A valid passport issued by the United States or by a foreign government
A valid identification card issued to a member of the Armed Forces that includes a date of birth and picture of the person
It is generally recommended that you do not accept the following forms of identification: - CORRECT ANSWER College ID - quite common, but rarely include date of birth or physical description.
Federal Selective Service Act registration certificate - no photo or physical description.
Mail-order ID - not state issued, often characterized by photographs of poor quality and undocumented facts.
Birth certificates - no physical description, photo, or signature; are easily falsified.
Any ID that appears to have been tampered with.
DUI Penalties - CORRECT ANSWER Offense, License Suspension, Fine, Jail Term, Treatment
1st: 4 months, $390 - $1,000, 96 hours to 6 months
2nd: 18 months , $390 - $1,000, 10 days to 1 year, 18 months
Work Restricted Permit, $390 - $1,000, 48 hours to 1 year, 30 months
3rd: 3 years, $390 - $1,000, 120 days to 1 year, 18 months (if none previous)
Liquor License Restrictions - CORRECT ANSWER On-Sale General: All types of alcohol (hard liquor, beer, wine) may be sold for consumption on the premises, and beer and wine may be sold for consumption off the premises.
Off-Sale General: All types of alcohol may be sold for consumption off the premises in original, sealed containers.
On-Sale Beer and Wine: Beer and wine may be sold for consumption on or off the premises.
Off-Sale Beer and Wine: Beer and wine may be sold for consumption off the premises in original, sealed containers.
On-Sale Beer: Beer (malt beverages) may be sold for consumption on or off the premises.
Females may achieve higher BAC than males because women have on average more fat and less _____ than men. - CORRECT ANSWER body water
The _____ laws specific to alcohol servers hold servers responsible for harm that obviously intoxicated minors cause to themselves. - CORRECT ANSWER Dram Shop/Liquor Liability
If you sell alcoholic beverages to a/an _____ person you will be punished by both fines and jail time. - CORRECT ANSWER intoxicated
Federal Selective Service registration certificates and birth certificates are acceptable forms of identification to verify the age of a person requesting to purchase alcohol. True or False? - CORRECT ANSWER False. A valid driver's license is acceptable.
It can be dangerous to ____ alcohol with drugs. - CORRECT ANSWER mix
The reason you must become familiar with signs of intoxication is so you may better determine when customers may be _____. - CORRECT ANSWER served
If a customer has a high tolerance, what clues of intoxication should you look for? - CORRECT ANSWER Ordering doubles, gulping drinks, and wanting more and more alcohol.
The responsibility of a server includes monitoring and observing the _____ and alcohol consumption of your customers. - CORRECT ANSWER behavior
When a customer switches to _____ or much stronger drinks, this may be a clue that he or she is becoming intoxicated or is intoxicated. - CORRECT ANSWER doubles
The amount of alcohol in a mixed drink should always be measured to help _____. - CORRECT ANSWER prevent intoxication
At what BAC level does a definite impairment of balance and movement typically occur? - CORRECT ANSWER 0.15 percent BAC
At what BAC level does a person typically lose consciousness? - CORRECT ANSWER 0.30-0.40 percent BAC
As a server you may have to deal with aggressive and _____ behavior from your patrons. - CORRECT ANSWER abusive
In the defensive reaction level of aggression it may be necessary to _____ a patron that is displaying verbal aggression. - CORRECT ANSWER walk away from
An intoxicated person who begins to vomit should be _____ to ensure he or she does not choke on or swallow it. - CORRECT ANSWER monitored
In the _____ stage of aggression, the individual may challenge or intimidate employees or other guests. - CORRECT ANSWER defensive reactions
It is your responsibility to call a taxi, family member, or friend to pick up someone that is too intoxicated to drive. True or False? - CORRECT ANSWER True
Depending on the policy of the establishment, you should provide _____ with free non-alcoholic beverages and snacks. - CORRECT ANSWER designated drivers
The reverse side of the ID may _____ such as cut paper or blurred lettering that fraudulent ID makers often overlook. - CORRECT ANSWER reveal signs of tampering
If you are unsure if the card holder's ID is valid, ask for _____. - CORRECT ANSWER a second form of ID
The skills needed to drive safely are categorized as cognitive and ____ skills. - CORRECT ANSWER psychomotor
Penalties for drunk driving often include ______. - CORRECT ANSWER lengthy license suspension and large fines [Show Less]