RBS final exam 21 Questions with Answer 2023
interpersonal influence (RASCCL) - CORRECT ANSWER Reciprocity
authority
scarcity
consensus
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consistency
liking
Reciprocity - CORRECT ANSWER Obligation to give back when you receive
Authority - CORRECT ANSWER We say yes to those who feel/are important
Scarcity - CORRECT ANSWER people want more of those things they are less off
Consensus - CORRECT ANSWER People will look to the actions of others to determine their actions
Consistency - CORRECT ANSWER looking for and asking for a commitment that can be made
Liking - CORRECT ANSWER saying yes to those people we like
decision making biasis - CORRECT ANSWER availability
representativeness
confirmation
anchoring
overconfidence
hindsight
framing
escalation commitment
Availability Bias - CORRECT ANSWER the tendency for people to base their judgments on information that is readily available to them
representativeness bias - CORRECT ANSWER estimate the probability of an event occurring.
" When a decision maker has to analyze the options of a decision, he tends to recall a memory or experience that is similar to the present decision-making situation."
confirmation bias - CORRECT ANSWER Subconsciously decide something before investigating why it's the right decision 2. Seeking information that supports only that decision
anchoring bias - CORRECT ANSWER is making a decision when decision-makers are influenced by the first information received about the decision even if it is irrelevant
Framing bias - CORRECT ANSWER is making a decision and considering risk about gain.(The Framing effect is the principle that our choices are influenced by the way they are framed through different wordings, settings, and situations.)
overconfidence bias - CORRECT ANSWER is when you are making a decision that relates to the tendency to be overconfident about estimates and/or forecasted.
Hindsight bias - CORRECT ANSWER the tendency to believe, after learning an outcome, that one would have foreseen it
escalation of commitment bias - CORRECT ANSWER whereby decision makers increase their commitment to a project despite negative information about it
group dynamics - CORRECT ANSWER Conformity Pressures
Group Polarization
Groupthink
Social Loafing
Conformity Pressures - CORRECT ANSWER Strong pressure to agree with others (Asch studies)
"I probably missed something, they are probably right"
"They will like me more if I agree with them"
Group Polarization - CORRECT ANSWER Group Polarization - Decisions/opinions become more extreme than actual, privately held beliefs in a group setting
"SEE? I knew I was so right!"
Groupthink - CORRECT ANSWER Value of group consensus/cohesion over the critical evaluation of the quality of the decision
"They don't want to hear my objection"
Social Loafing - CORRECT ANSWER Exerting less effort to achieve a goal in a group
Lots of other people working, I don't need to do that much
Coordination issues: hard to work hard all together at the same time [Show Less]