What is the IMM - International Mail Manual
How often is the Postal bulletin printed - Bi-weekly
What is undeclared HAZMAT - potentially hazardous
... [Show More] material that has NOT be deemed as such by the customer.
Can an SSA assist in sealing a REGISTERED parcel? - NO! An SSA can not assist with the sealing of ANY item or parcel.
What are the 5 sections of the 1412? - Unit info/name
Stamp accountability
Receipts
Disbursements
Sig block
What is declared HAZMAT? - Hazardous materials that the customer has declared.
The DMM is used for regulations, info and SOP for what type of mail? - Domestic
What does PACT stand for? - Prevent All Cigarette Trafficking
Priority Mail includes what denomination of insurance? - $50
What is the Maximum weight for LFRB internationally? - 20 lbs
Whose face appears as the watermark on money orders? - Benjamin Franklin
What is the minimum size for domestic 1st class letter? - 5" x 3.5" x .007"
What is the maximum dutiable value for an item being shipped internationally with 1st class mail services? - $400
Which form of identification is NOT accepted by USPS? - Social security card
Can a non-postal money order be used to PAY for products and services offered at USPS? - YES
Can non-postal money orders be CASHED at USPS? - NO
What is the minimum amount of days that mail can be held? - 3
What is the maximum amount of days mail can be held? - 30
What helps measure retail performance? - RCE
POS
What must a Postal inspector obtain before inspection of a parcel? - Federal search warrant
What are the 3 processing categories of parcels? - machinable
non-machinable
irregular
what is special handling? - Provides preferential processing during transit but not during delivery.
What are the characteristics of a FLAT - Uniformly thick
flexible
square
Why is maintaining the sanctity of the mail one of the core responsivities of the Postal Service - It instills customer confidence
What chart is used to calculate pricing for PME PM and retail ground? - zone chart
What premium service is used for individuals or companies that have more mail each day then the largest box will hold? - Caller service
What products are offered to provide the best value to the customer? - premium products
You have a successful transaction when the SSA does what? - makes an informed mutual decision with the customer on products or services.
what is the minimum amount of time a customer can use premium forwarding? - 2 weeks
what is the maximum amount of time that a customer can use premium forwarding? - 12 months
How long is a change of address valid for? - 12 months the mail is forwarded with an additional 6 months where mail is returned to the sender with the new address affixed.
What is the included amount of insurance for PMEI? - $100 for document reconstruction
$200 for gifts/merch [Show Less]