PGA PGM Level 3
3.0 Full Study
Guide Exam
Questions with
Definitive
Solutions
(Updated) 2023-
2024 graded A+
A team member sets the
... [Show More] holes correctly and is assigned this task routinely. What is the result of this? - ANS-Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage? - ANS-Explain feedback and consequences
How should teachers respond to lessons getting off track? - ANS-Accommodate changes and meet challenges
What is the purpose of golf instruction from a longterm lesson plan? - ANS-Goals that translate to performance
How can managers communicate that they want to work with the performer to ensure success? - ANSFeedback is clear
What guidelines apply when a manager uses the supporting strategy? - ANS-Capable and motivated
What guideline is used with the convincing strategy because the employee is resistant? - ANS-Help overcome resistance and give resources to do the job
What strategy is used by the head pro when requested solutions by his assistant? - ANSSupporting
What strategy is used with employees who are experienced but unwilling? - ANS-Involving
What action increases the chances of finding a solution that satisfies all parties? - ANS-Address the problem early
During joint problem solving, why is it important to state the problem in relation to the expectations? - ANS-To avoid blame
What manager behavior is appropriate during termination? - ANS-Considerate, clear, decisive
F&B uses internal control to keep the operation functioning smoothly; what are the characteristics? - ANS-Measure, evaluate, act
What is food cost control? - ANS-Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and scheduling? - ANSProvide the service, minimal payroll
Which condition enhances the benefits of mental practice? - ANS-Cognitive hypothesis
What is an effective means to help a beginner use motor imagery to improve? - ANS-Combine with physical performance
What optimizes performance when combining mental and physical practice? - ANS-Recall past shots, execute prior memory
What conditions lead to greater learning transfer? - ANS-Same/similar conditions
Recommended guideline a manager should use if an employee's performance differs from the expected? - ANS-Address and find mutual agreement [Show Less]