PA 330 Test 1|20 Questions with Verified Answers
Human Resources Management - CORRECT ANSWER • Involves the development and implementation of
... [Show More] policies to achieve effective utilization of human resources in an organization; it includes all decisions affecting the relationship between the individual and organization
• A perspective that recognizes that human resources are important assets that must be managed strategically and proactively to improve organizational performance. Development of process for the effective utilization of people in an organization. Comparable to, but largrly replaced, the term "personnel administration"
Historical perspectives of HR in terms of the following eras - CORRECT ANSWER 1) George Washington: Responded to nepotism and cronyism of english colonies
-educated
-demonstrated good character and loyalty
-representative of each newly formed state, approved by state senator
2) Andrew Jackson: run on platform to replace "elitist" eurocrats with "ordinary poeple"
-rewarded political supporters with government jobs
-"spoils of victory" distributed to the party faithful
-favoritism and self interest replaced public interest
ethics in public administration were compromised
3) U.S. Grant: Reacted to spoils system and worked to bring professionalism to public service
-civil service system
-competitive civil service examination
-"rule of three"
Pendleton act of 1883 - CORRECT ANSWER -introduced the merit system to the federal gov.
-established a system of open competition for gov. jobs via examinations, prohibiting firing of civil servants for partisan reasons, authorizing creation of a civil service commission and empowering the president to alter the extent of civil service coverage
Civil service reform act of 1978 - CORRECT ANSWER -refined the merit system and modified the institutions by which it operates
-federal law replacing the civil service commission with 2 agencies : the US office of personal management as the staff arm of the chief executive , and the US Merit systems protection board to adjudicate employee appeals . it also created the federal labor relations authority to oversee federal labor- management policies
Public employees rights regarding... - CORRECT ANSWER A) Privacy: expectation of privacy is one that society would seem as acceptable
B) Drug testing: managers are required to show "probable cause" of suspected wrongdoing (i.e.. using observing the use of illegal drugs; arrest for illegal drug use)
C) Free Speech: speak about matters of public concern in a way that does not adversely effect the working relationships or job performance of others; utilize proper communication channels
D) Off-duty Conduct:
-held to a higher standard
-doctrine of privilege: courts have ruled that privileges are not subject to the same privilege as rights
-public employees enjoy less rights
E) Political activities: Must participate in political processes outside of the work environment
F) Due Process: Employees can only be let go for a cause; receive explanation of employers evidence leading to adverse actions; ability to appeal decisions
Qualified immunity - CORRECT ANSWER immunity from civil litigation if employee acted in good faith and not "unreasonably" while working within the scope of his/her duties
Americans with disability act of 1990 - CORRECT ANSWER prohibits discrimination in employment decisions based on disability and requires employers to provide reasonable accommodations
Civil rights act of 1964 - CORRECT ANSWER a broad law that prohibits employers from discriminating against employees in hiring , promoting, and termination decisions based on their race, color, religion national origin or gender
recruitment - CORRECT ANSWER the process by which an employer seeks qualified applicants for vacant or potentially vacant positions
Merit system - CORRECT ANSWER a fair and orderly process for recruitment , promotion, rewards and punishment on the bases of qualifications, performance, and competitive selection as judged by experts
Factors in a successful recruitment - CORRECT ANSWER -breadth and quality of process
-size of labor pool
-location of jobs
-pay and benefits
-job quality
-organizational image
Key areas on a job announcement and their significance - CORRECT ANSWER -title of agency/organization
-salary range
-description of job duties/ responsibilities
-minimum qualifications
-working conditions
-applications procedures
-equal opportunity employment
Affirmative action - CORRECT ANSWER a strategy that aims to overcome barriers to equal employment opportunities or remedy the effects of past discrimination
Types of employment tests - CORRECT ANSWER A) Individual-based: based on biographical data and interviews with probing info not on application/ resume
B) Simulation-based: applicants placed in a series of "real life" scenarios to assess ability to perform job related tasks
C) Examination-based: written exams, integrity tests, physical agility tests, personality tests
Interview rating errors - CORRECT ANSWER -leniency error
-central tendency error
-severity error
-halo error
-similarity error
-first impression effect
Occupational safety and health act of 1970 - CORRECT ANSWER regulates safety and health conditions, including exposure to a variety of health hazards
Equal pay act of 1963 - CORRECT ANSWER prohibits sex discrimination in compensating people doing substantially the same jobs
Point classification systems (for determening compensation) - CORRECT ANSWER breaking down a position into its component parts and quantifying a value (point to each part)
Salary surveys/ bench marking (for determining compensation for a classification) - CORRECT ANSWER bench marking data using comparative data from other agencies of similar size and scope of service
Why compensation is an important issue in public personnel administration - CORRECT ANSWER quantifies the relationship between employee and organization [Show Less]