Soft Credits - What happens in a situation where more than one automated soft credit rule applies?
An order of precedence is applied to avoid creating
... [Show More] duplicate contact roles
Recurring Donations - What is the difference between Cash and Accrual Accounting?
Cash accounting - All income and expenses are recorded when the income is received or the expenses are paid.
Accrual accounting - All income and expenses are recorded when they are incurred, not when they are received or paid. For example, you would report your income when the money is pledged—not when it's received. Likewise, you would report your expenses according to the date of the bill, not the day you pay the bill.
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Recurring Donations - Based on an organisation's accounting type, what solution should be used to track a fixed-length donation?
For cash accounting, use a Fixed-Length Recurring Donation, which has multiple close dates corresponding to each “child” donation received. Tracking recurring donations in this way gives you a record date for each donation.
For accrual accounting, use a standard Salesforce Opportunity, which lets you have multiple "child" payments, but which has one close date for the entire opportunity. The single close date gives you the single accounting record date you need when using accrual accounting.
Recurring Donations - When should you use a Fixed-Length Recurring Donation instead of a standard Opportunity with multiple Payment records?
When the organisation uses Cash-based Accounting
Data Management - When loading Large Data Volume (LDV) of data into Salesforce, the efficiency of the process can be affected by which of the following (choose 3)
A) Worfklow and Validation Rules
B) Complex Object Relationships
C) Organisation Wide Sharing Defaults
D) Skinny Tables
A) Worfklow and Validation Rules
B) Complex Object Relationships
C) Organisation Wide Sharing Defaults
D) Skinny Tables
Data Management - Salesforce Connect is recommended to be used when: (choose 3)
A) You need a large amount of data to be accessed at any given time
B) You need real-time access to the latest data
C) You need small amounts of data at any one time
D) You have a large amount of data that you don't want to copy into your Salesforce org
A) You need a large amount of data to be accessed at any given time
B) You need real-time access to the latest data
C) You need small amounts of data at any one time
D) You have a large amount of data that you don't want to copy into your Salesforce org
GAU Allocations & Campaigns - Which of the following are true about the GAU allocations and campaigns? (choose 2)
A) Assigning a Campaign to or removing a Campaign from an existing Opportunity will modify the Opportunity's allocations
B) New Opportunities assigned to a Campaign with allocations will automatically receive those allocations
C) Adding a new, modifying or deleting an existing allocation of a Campaign affects new Opportunities entered into the Campaign and the existing ones as well
D) An Opportunity with both a Campaign and a Recurring Donation will prioritise allocations from the Recurring Donation
A) Assigning a Campaign to or removing a Campaign from an existing Opportunity will modify the Opportunity's allocations
B) New Opportunities assigned to a Campaign with allocations will automatically receive those allocations
C) Adding a new, modifying or deleting an existing allocation of a Campaign affects new Opportunities entered into the Campaign and the existing ones as well
D) An Opportunity with both a Campaign and a Recurring Donation will prioritise allocations from the Recurring Donation
Relationships - What is/are the steps to add a Reciprocal Relationship to the list setting?
1) Update the Relationship Type picklist to add a new pickval
2) Create the Reciprocal Relationship in Reciprocal Relationship Settings
V4S - What kind of Salesforce user license do you need to use Volunteer for Salesforce?
Any user license that has at least 'Read' access to Campaigns
Data Management - What is not supported by NPSP Data Importer?
Recurring Donations
Multiple Payments
Relationships between contacts
Custom Objects
Relationships - Before adding a new Auto Created Relationship, an administrator must do the following...
1) Enable auto-creation of relationships options in Settings
2) Create a custom lookup field on either the Contact or the Campaign Member
Auto-created relationships allow a custom contact lookup field on the contact or campaign member objects to automatically trigger the creation of a new relationship type of your choice. Use the relationships auto-creation setting to have a new relationship automatically established between these two contacts.
Recurring Donations - Come with the following installment periods:
Monthly, Quarterly, Yearly, Weekly, 1st & 15th
NPSP Rollups - Legacy NPSP rollups do not use dated exchange rates and will continue to use the default exchange rate by currency even if Advanced Currency Management is enabled.
TRUE
You can use dated exchange rates within Advanced Currency Management, but only with Customizable Rollups. Legacy NPSP rollups will continue to use the default exchange rate by currency even if ACM is enabled.
Data Management - FoodBank Association wants to load 2 million records into its salesforce organization. The salesforce administrator is contemplating using SOAP API or Bulk API. What should the non-profit cloud consultant advise the administrator (choose 2)
A) Bulk API is optimised for real-time client applications
B) SOAP API stores data in a temporary storage and then slices it up into user-defined batches
C) Bulk API is based on REST principles, which simplifies and optimises the process
D) SOAP API requires developers to implement complex processes to upload data in bite-sized chunks
A) Bulk API is optimised for real-time client applications
B) SOAP API stores data in a temporary storage and then slices it up into user-defined batches
C) Bulk API is based on REST principles, which simplifies and optimises the process
D) SOAP API requires developers to implement complex processes to upload data in bite-sized chunks
Account Management - The Household name is automatically updated if
Adding or removing a Contact from a Household
There is an update to any Contact field that's included in the naming formula
Removing or deleting the last Contact in a Household making the Primary Contact field blank
NPSP Release - If an org uses and modifies the default NPSP or Salesforce Compact Layouts, its changes can be/will be overridden by an NPSP or Salesforce release. (True/False)
TRUE
Access and Security - What is true about private folders?
Private folders are private to the user, with no admin access
Account Management - What happens when you delete an account? (choose 3)
A) NPSP deletes associated Relationships
B) NPSP deletes associated Recurring Donations
C) NPSP deletes associated Soft Credits
D) NPSP deletes associated Allocations
A) NPSP deletes associated Relationships
B) NPSP deletes associated Recurring Donations
C) NPSP deletes associated Soft Credits
D) NPSP deletes associated Allocations
When you delete an Account, NPSP deletes associated Recurring Donations, Allocations, and Relationships in addition to standard Salesforce detail records.
If there are associated Closed/Won Opportunities or Cases (with any status), you won't be able to delete the Account.
You must first delete these records manually before you can delete the Account.
Levels - To set up Levels, what kind of data types are allowed for the Source Field (choose 2)
A) Picklist
B) Text
C) Currency
D) Number
A) Picklist
B) Text
C) Currency
D) Number
NPSP Levels give you a way to track a constituent's level of commitment and engagement based on criteria such as total gifts or number of hours volunteered.
Source Field is the field that will be totalled across all records to determine what Level the Contact or Account is in. You can select any currency or number field.
Integrations - Salesforce Connect can use the following adapter(s) to connect to external data
Custom adapter created via Apex
OData 4.0 adapter
Cross-org adapter
V2MOM - What does V2MOM stand for?
Vision
Values
Methods
Obstacles
Measures
Roll-Ups - What is the way to enforce immediate Rollups at account level (choose 2)
A) Admin can run it using Recalculate Rollups
B) Using Rollups Donation batch under Bulk Data Processes
C) Object settings for the custom roll up field can enforce calculation
D) Rollups can manually be calculated and updated using settings
A) Admin can run it using Recalculate Rollups
B) Using Rollups Donation batch under Bulk Data Processes
C) Object settings for the custom roll up field can enforce calculation
D) Rollups can manually be calculated and updated using settings
Rollups are calculated in batch jobs as part of the nightly build. For information on the jobs, see Default Batch Job Names and Classes. But, if you need them updated s [Show Less]