Computer Scheduling
Electronic appointment book
Book Scheduling
Hard copy appointment book
Wave Booking
Patients are scheduled at the
... [Show More] same time each hour to create short-term flexibility each hour.
Modified Wave Booking
Wave booking can be modified in a couple of different ways. One example of this approach is to schedule two patients to come at 9 a.m. and one patient at 9:30 a.m. This hourly cycle is repeated throughout the day.
Double Booking
Two patients are scheduled to come at the same time to see the same physician.
Stream/time-Specific Scheduling
Scheduling patients for specific times at regular intervals. The amount of time allotted depends on the reason for the visit.
Open Booking (tidal wave scheduling)
Patients are not scheduled for a specific time, but told to come in at intermittent times. They are seen in the order in which the arrive.
Cluster or Categorization Booking
Booking a number of patients who have specific needs together at the same time of day.
Matrix
A grid with time slots blocked out when physicians are unavailable or the office is closed.
Template
A document with a preset format that is used as a starting point so that it does not have e recreated each time.
Screening System
Procedures to prioritize the urgency of a call to determine when the patient should be seen.
Certified Mail
First-class mail that also gives the mail added protection by offering insurance, tracking, and return receipt options.
Appointment Cards
Used to remind patients of scheduled appointments and to eliminate misunderstandings about dates and time.
Health Insurance Portability and Accountability Act (HIPAA) of 1996
Legislation that includes Title II, the first parameters designed to protect the privacy and security of patient information.
What are three advantages of computer scheduling?
Display available and scheduled times; length and type of appointment required and day or time preferences.
When scheduling appointments, what factors need to be taken into account?
The needs of the patient, the habits and preferences of the provider, and the capacity of the facility.
Electronic Medical Record (EMR)
An electronic record of health information that is created, added to, managed, and reviewed by authorized providers and staff within a single health care organization.
Advance Directive Form
Document that spells out what kind of treatment a patient wants in the event that he can't speak for himself. Also known as living will.
Protected Health Information (PHI)
Information about health status or health care that can be linked to a specific individual.
What are three types of demographics?
Name, address, and marital status.
Health Insurance
Financial support for medical needs, hospitalization, medically necessary diagnostic tests and procedures, and may kinds of preventive services.
Electronic Health Record (EHR)
An electronic health record of health-related information about a patient that conforms to nationally recognized interoperability standards that can be created, managed, and reviewed by authorized providers and staff from more than one health care organization.
Co payment
Fees collected from patient at the time of services.
Guarantor
Person or entity responsible for the remaining payment of services after insurance has paid.
Birthday Rule
The health plan of the parent whose birthday comes first in the calendar year is designated as the primary plan.
Healthcare Common Procedure Coding System (HCPCS)
A group of codes and descriptors used to represent health care procedures, supplies, products, and services.
Reimbursement
Payment from insurance companies.
International Classification of Diseases, ICD-9-CM and/or ICD-10-CM
Track a patient's diagnosis and clinical history.
Current Procedural Terminology (CPT) and Healthcare Common Procedure Coding System (HCPCS)
Are used to report provider services for the purpose of reimbursement.
Medicare
Federally funded health insurance provided to people age 65 or older, people younger than 65 who have certain disabilities, and people of all ages with end-stage kidney disease.
Modifiers
Added information or changed description of procedures and services, and are a part of valid CPT or HCPCS codes.
Health History
Form that asks patients to list any illnesses or surgeries they have had, family history, medications taken, chronic health issues, allergies, and other physicians they consulted.
Notice of Privacy Practices
Document informing a patient of when and how their PHI can be used.
Consent
A patient's permission [Show Less]