A medical assistant is obtaining a blood pressure reading from an adult patient. For which of the following readings should the assistant contact the
... [Show More] provider?
A. 100/60
B. 98/68
C. 104/45
D. 122/60
C. 104/45
Which of the following resources should a medical assistant use to obtain the OUTSIDE lab results of a patient?
A. Electronic Medical Record (EMR)
B. Electronic Health Record (EHR)
C. Electronic Fund Transfers (EFT)
D. Explanation of Benefits (EOB)
B. Electronic Health Record (EHR)
A medical assistant should identify osteomalacia as which of the following?
A. The inflammation of bone and cartilage due to infection
B. The enlargement of the extremities due to a metabolic syndrome
C. The fusing of the bones at the joints due to arthritic changes
D. The softening of the bone due to Vitamin D deficiency
D. The softening of the bone due to Vitamin D deficiency
Complications such as poor wound healing, amputation, blindness, and kidney failure are associated with which of the following diseases?
A. Diabetes Mellitus
B. Acromegaly
C. Cushing's syndrome
D. Graves disease
A Diabetes Mellitus
Which of the following actions should a medical assistant take when performing ear irrigation for an adult patient?
A. Pull the pinna up and back
B. Warm the solution to 16.67C (62F)
C. Place the patient in the prone position
D. Insert the barrel of the syringe in the meatus of the patient's ear.
B. Warm the solution to 16.67C (62F)
A medical assistant is reinforcing teaching about a 24-hr Holter monitor test with a patient. Which of the following statements should the assistant include in teaching?
A. Avoid any physical exertion while wearing the electrodes.
B. Minimize your salt intake during the test.
C. Avoid getting the electrodes wet.
D. Ensure that you get an additional 2 hours of sleep during the test.
C. Avoid getting the electrodes wet.
In which of the following positions should a medical assistant place a patient for a spirometers test?
A. Chin tucked toward the chest
B. Seated upright with their chin elevated
C. Lying supine with their arms crossed
D. Standing bent at the waist
B. Seated upright with their chin elevated
When submitting an urgent referral request to an insurance company, how long does the authorization process take?
A. 24 hours
B. 3 working days
C. Immediate approval via phone
D. 10 days
C. Immediate approval via phone
Which of the following should a medical assistant use when sending out reminders to patients for their yearly appointment?
A. A ledger card
B. A tickler file
C. A CMS-1500
D. An audit trail
A. A ledger card
A medical assistant schedules three patients to arrive at the same time for each hour of the day, and each patient is seen in the order they arrive. What is the style of schedule called?
A. Wave
B. Double booking
C. Advance booking
D. Grouping
A. Wave
A medical assistant successfully obtains a prior authorization for services for a patient. The insurance will provide which of the following as confirmation?
A. Relative value scale
B. Indemnity schedule
C. Authorization number
D. Employer identification number
C. Authorization number
A medical assistant has a patient who ha a PPO insurance plan. The provider would like the patient to see a neurologist. Which of the following forms should the assistant use?
A. Referral
B. Authorization
C. Precertification
D. Verification of Eligibility
D. Verification of Eligility
A medical assistant is scheduling all patients who are having cyst removals to be seen on the first Thursday of the month. What is the name of this type of scheduling?
A. Wave open hours
B. Open hours
C. Flexible hours
D. Grouping
D. Grouping
According to OSHA, how often should the facility review and update its exposure control plan at minimum?
A. Monthly
B. Biannually
C. Annually
D. Semiannually
C. Annually
A medical assistant should identify which of the following can result from stress due to financial trouble?
A. Midlife crisis
B. Depression
C. White coat syndrome
D. Failure to thrive
B. Depression
Which of the following should a medical assistant recognize as a patient transition of care?
A. Consultation with a pharmacist
B. Screening by a psychiatrist
C. Admission to a hospital
D. Assessment with a nutritionist
C. Admission to a hospital
To be in compliance with HIPAA, a medical assistant should ensure that which of the following statements is provided to patients?
A. Confidentiality statement
B. Policies and procedures statement
C. Waiver of accountability statement
D. ADA accommodation statement
A. Confidentiality statement
A provider refers a patient for an MRI of their left arm. Which of the following actions should the medical assistant complete before the patent leaves the office?
A. Confirm demographic and insurance info
B. Obtain a surgical informed consent to keep on file
C. Request a stat referral
D. Provide post-operative instructions
A. Confirm demographic and insurance info
Which of the following outcomes should a medical assistant expect from reinforcing teaching about a new medication treatment plan with a patient?
A. Charting accuracy
B. Patient compliance
C. Increased patient defensiveness
D. Decreased medication efficacy
C. Patient compliance
A patient's blood stains a medical assistant uniform. Which of the following should the assistant do first?
A. Dispose of the uniform
B. Finish the procedure
C. Clean the area
D. Report it to the supervisor
B. Finish the procedure
Which of the following types of billing sends statements to patients at scheduled times of the month throughout the month?
A. Monthly billing
B. Cycle billing
C. Third party billing
D. Twice a month
A. Monthly billing
A medical assistant notices a patient on tomorrow's schedule has an account balance of $15. The patient's copayment is $20. What is the minimum amount that should be collected on the day of the appointment?
A. $40
B. $5
C. $15
D. $20
D. $20
If a patient wishes to withhold life-sustaining treatment, which of the following advance directives should the medical assistant add to the patient's chart?
A. Against Medical Advice (AMA) form
B. Do-not-resuscitate (DNR) prescription
C. Organ donation card
D. Durable power of attorney for healthcare (DPAHC)
B. Do-not-resuscitate (DNR) prescription
What is the current universal claim form submitted for outpatient medical billing?
A. CMS-1500
B. Superbill
C. Do-not-resuscitate (DNR)
D. Discharge letter
A. CMS-1500
To access their personal health information from the providers office, a patient must provide which type of consent?
A. Verbal consent
B. Written consent
C. Informed consent
D. Obvious consent
B. Written consent
A patient who has a health maintenance organization insurance plan requests an appointment for a skin procedure. At which of the following times should the authorization for this procedure be approved?
A. Before the start of the procedure
B. By the end of the day
C. By the end of the procedure
D. Before the start of the next billing cycle
A. Before the start of the procedure
A medical assistant enters the laboratory where a patient is already seated. What should the assistant do first?
A. Wash hands and put on gloves
B. Gather necessary supplies
C. Identify the patient
D. Label the tubes
C. Identify the patient
Which of the following manifestations is associated with infectious mononucleosis?
A. Rhinorrhea
B. Sarcoidosis
C. Extreme fatigue
D. Open sores
C. Extreme fatigue
A new patient inquires about mandatory immunizations for his child. To which of the following organizations should the medical assistant refer to the patient?
A. Centers for the Medicare and Medicaid services
B. World Health Organization
C. Centers for Disease Control
D. American Red Cross
C. Centers for Disease Control
Which of the following terms describes a situation in which a medical assistant codes at a greater level than the services provided?
A. Downcoding
B. Upcoding
C. CPT code
D. HCPCS code
B. Upcoding
What resource should a medical assistant use to obtain outside laboratory results of a patient?
A. Electronic Medical Record (EMR)
B. Tickler file
C. Patient data
D. Electronic Health Record (EHR)
D. Electronic Health Record (EHR)
Which of the following should a medical assistant obtain when a patient who has a managed care plan requires surgery?
A. Explanation of benefits
B. Prior authorization
C. Fee for service
D. Gatekeeper approval
B. Prior authorization
Which of the following procedures should a medical assistant identify as a surgical reconstruction?
A. Thoracentesis
B. Rhinoplasty
C. Appendectomy
D. Colotomy
B. Rhinoplasty
Which of the following guidelines applies to sending orders for Schedule II prescriptions?
A. Telephone orders are permitted
B. Orders can be refilled
C. Orders can either be written or an e-prescription
D. A providers signature is not required
C. Orders can either be written or an e-prescription
Which of the following is a chronic complication of diabetes mellitus?
A. Retinopathy
B. Deafness
C. Renal calculus
D. Acute appendicitis
A. Retinopathy
A medical assistant pretends to be busy rather than speak to a coworker with whom they have a conflict. The assistant is demonstrating which of the following types of passive-aggressive behavior?
A. Reflection
B. Avoidance
C. Denial
D. Distraction
B. Avoidance [Show Less]