NAB Exam- Everything that is needed to know
NAB Exam- Everything that is needed to know
A line authority position is characterized by
Decision making
... [Show More] vested in the supervisor
An example of line authority is
Administrator
Major schools of thought regarding source of authority are
formal and subordinate acceptance
The scope of authority in the operation of the nursing facility is greatest at which level
Ownership
Ultimate authority in a private corporate nursing facility is with the
Board of directors
Managerial authority is power
to command, issue orders or exact action by subordinates
Decentralized authority is characterized by
process of delegating authority
Centralized authority is
vesting decision making in top managment
Authority vested in a supervisory nurse is
middle management authority
Decision making authority is when a supervisor
hires, fires and makes judgmental decisions
Concepts of modern management recommend that an effective administrator will delegate
operational authority
Unity of command refers to
reporting to one supervisor
Which of the following forms of business is considered the oldest form of business
sole proprietorship
The term proprietorship as it relates to the nursing facility industry means
privately owned
The majority of nursing facility beds in the united states are owned by
corporations
Which of the following forms of ownership must have articles drawn up and reduced to writing?
corporation
Under which form of ownership would the administrator have the greatest latitude of authority and decision making?
Sole proprietorship
All but one are considered advantages of sole proprietorship
Unlimited liability
All but one are considered disadvantages of a partnership
Retention of valuable employees
A corporation is
a legal entity created by law to carry on a business or profession
Which one of the following forms of business ownership is considered the most important?
Corporation
A nonprofit corporation is one which
makes a profit but returns it to the operation of business
Pursuant to the Code of Federal Regulations, 42 CFR part 483, a facility wishing to participate in medicare must have
a governing body
The role of the governing body pursuant to the Code of Federal Regulation 42 CFR Part 483 is to
establish and implement policies regarding management and operation of the facility
The Code of Federal Regulations 42 CFR part 483 requires that the facility disclose
officers, directors, agents, or management employees
The role of the administrator in a modern nursing facility is to
advise the governing body and carry out their decisions
According to the Code of Federal Regulations 42 CFR Part 483 the administrator appointed by the governing body must be
licensed by the state and responsible for the management of the facility
An objective may be defined as
organizing
The first step in planning is
setting the objectives of the organization
Effective management is best carried out by following which method?
management by objectives
Management by objectives involves
plurality of objectives
Which of the following objectives would be considered first in establishing a new nursing facility?
Type of facility
An administrator of a proprietary nursing facility should be primarily concerned with which one of the following objectives?
Quality of care
Which one of the functions of management would be accomplished first?
planning
Relative to setting objectives, which task listed below would be of primary importance for the administrator to accomplish?
constantly review and reassess objectives of the nursing facility
Which one of the following statements is true?
Every department in the nursing facility should have goals or objectives
Since there is a plurality of objectives in a nursing facility, the facility should concern itself with
long and short term goals
Planning is primarily concerned with
use of facts to determine course of action for the future
Strategic planning
helps the facility to re evaluate its mission and identify its long term goals.
Planning on a broad scale is carried on primarily by a
administrator
Planning involves all but one of the following
personnel decisions
Which of the following is not a function of the administrator?
ultimate approval of all policies (governing board does that)
Planning at the top level of management is best characterized as
broad, far-reaching, and basic
In the process of planning, which guideline should be followed?
involve as many managers as possible
Considering the functions of management such as: directing, organizing, coordination, controlling and planning, which of these functions would be first?
planning
The technique of forecasting is important in the modern nursing facility. The accuracy of the administrator's forecasts will affect the success of planning. Forecasts are expected to be
a reasonable estimate of what reality will be in the future
In the process of planning, the administrator should
constantly check, recheck, and modify the plan if necessarry
A short range plan covers which time period?
1-2 years
A long range plan covers
3-5 years
The function of management called organizing is best described as
the process of grouping various activities of a similar nature and establishing authority relationships
At which operational level in a nursing facility does organizing take place?
at all dept levels within the organized structure
The mission statement of a nursing facility
explains the goals and objectives to the facility
Span on management is the
number of employees a supervisor can effectively handle
The schematic drawing representing the functional operation of a nursing facility structure is called the
organizational chart
Service departments of a nursing facility can best be described as
departments that facilitate, aid and assist other departments
An example of a service department in a nursing facility is the
personnel office
Line authority structure is best described as a situation in which
a superior delegates authority to a subordinate who, in turn, delegates his or her authority forming a line from the top to the bottom level of the organization
A line authority position exists when the executive
makes final decisions regarding departmental functioning
An example of a line authority position in a nursing facility is the
administrator
An example of a staff authority position in a nursing facility is the
administrative assistant
The primary function of a staff authority position is
aid, assist, and advise the department heads
All but one of the following would be considered contractual services in a nursing facility
Nursing director
A standing committee is one which
permanent in nature
A task force is another term used for
ad hoc committee
A policy is a
a broad guideline for thinking and setting boundaries
Who establishes policy in a nonprofit nursing facility corporation?
Board of directors
When a subordinate asks his or her superior to set a policy regarding an operational problem, this is called
appealed policy
A procedure is a
detailed statment to accomplish a task
Which of the following is a procedure?
a statement explaining the steps to be taken to put money in safekeeping
A resident checks into a nursing facility without following the steps described relating to safekeeping of personal belongings. By what procedure should the business office be guided?
procedure for safekeeping
Which of the following statements is not a part of a procedure relating to the death of a resident?
ask the mortician to declare the resident dead (only an RN or physician can do this)
Procedures should not be developed by the administration in which area?
establishing rules of conduct of board members
The purpose of a procedure manual is to
assist in the implementation of a policy
Controlling is
setting goals or objectives, checking performance, and taking corrective action.
An acceptable method of checking on the performance of an employee is to
written and oral reports and direct observation
Percentage of occupancy is what kind of control mechanism?
Quantity
A budget is
a planning and controlling device
For effective control, which element is not necessary?
Configuration
Meeting with the DON and nursing supervisors is what kind of control?
Quality
In order to have effective controlling which item is not required?
on the spot discipline
The principle of Economy of Action states that
any time a higher paid employee makes a decision that a lower paid employee can make as well or better, the facility is wasting money.
Discipline is a part of controlling. Which item is not considered good management practice?
public reprimand of employee
Which item listed below is not a function of management?
comparing
An intangible standard of control in a nursing facility is
quality of care
PERT is a planning and controlling device. The term PERT refers to
program evaluation and review techniques
Coordination is best defined as
orderly synchronization of efforts to accomplish a stated objective
The administrator needs to consider all but one of the following items before making a decision
Gut feeling about the problem
The modern day administrator of a nursing facility must
confer on a daily basis with a variety of individuals, such as :residents, their families, dept heads, suppliers, and community representatives.
The decision making process involves all but one of the following
Delegation
An important tool in management is communication. Communication is best defined as
process of exchanging information in which there is a mutual understanding between the sender and the receiver
Formal communication is all but one of the following
grapevine communication
All but one of the following is considered to be a roadblock to communication
Feedback
Physical resource management is
establishing a preventative maintenance program
Leadership can be defied as
process by which an executive directs, guides and influences the work of others in attaining specified goals by mediating between the individual and organization in such a way that both obtain maximum satisfaction [Show Less]