When a family is being interviewed regarding a provision of services, the first course of action should be to: -
1. discuss the healthcare
... [Show More] organization's rate structure
2. inquire about the potential care recipient's needs
3. give tour of the healthcare organization
4. talk about the healthcare organization's strengths compared to the competition's - CORRECT ANSWERS -2. inquire about the potential care recipient's needs
When marketing a healthcare organization, the market is considered to be all of the individuals:
1. living within an established radius of the healthcare organization
2. enrolled in the Medicaid or Medicare programs
3. with a demand for their service of product
4. discharging from an acute care hospital - CORRECT ANSWERS -3. with a demand for their service of product
Ethics are the beliefs or attitudes that make up which kind of organizational values?
1. Humanitarian
2. Religious
3. Moral
4. Civic - CORRECT ANSWERS -3. Moral
A cognitive care recipient, whose spouse is living, does not have an advance directive or a Do Not Resuscitate (DNR) order. The care recipient's daughter has financial Power of Attorney, and the son has Healthcare of Power of Attorney. A DNR order can be authorized by the:
1. care recipient's son
2. care recipient
3. care recipient's spouse
4. physician - CORRECT ANSWERS -1. care recipient's son
Establishing and Implementing policies regarding the management and operations of a healthcare organization is the responsibility of the:
1. department managers
2. chief executive officer
3. care recipient
4. governing body - CORRECT ANSWERS -2. chief executive officer
All employees in a healthcare organization should be working toward the organization's purpose, which described in the healthcare organization's:
1. articles of incorporation
2. governance body
3. organization charts
4. mission statement - CORRECT ANSWERS -4. mission statement
PRN means:
1. administer as necessary
2. pain reducing narcotics
3. dispense at bedtime
4. care recipient refusal and noted - CORRECT ANSWERS -1. administer as necessary
Changing a bathing schedule to meet the care recipient's time preference is an example of:
1. permanent assignment
2. person-centered care
3. green living
4. time management - CORRECT ANSWERS -2. person-centered care
Mrs. J has completed a Do Not Resuscitate (DNR) form. A friend of hers comes to the office, upset that Mrs. J has chosen to have a DNR, and asks for a copy of the DNR to discuss it with Mrs. J. The staff should:
1. not release the DNR because it cannot be changed once it has been signed 2. call Mrs. J's physician to release the form to the visitor
3. release the form so the friend can help Mrs. J understand the DNR
4. not release the form because of confidentiality - CORRECT ANSWERS -4. not release the form because of confidentiality
Care recipients who elect to receive hospice benefits should receive:
1. pain relief and symptom management
2. notice that their stay can continue for a maximum of six months
3. additional life-sustaining services that are covered by Medicare
4. priority admission to an acute-care hospital - CORRECT ANSWERS -3. additional life-sustaining services that are covered by Medicare
One of the most commonly diagnosed mental illnesses in the elderly is:
1. depression
2. obsessive-compulsive disorder
3. schizophrenia
4. paranoia - CORRECT ANSWERS -1. Depression
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) ensures a care recipient's right to:
1. select and change their personal physician
2. request restrictions on certain uses and disclosures of personal health information
3. select treatment options based on religious preference
4. designate who can make decisions on their behalf - CORRECT ANSWERS -2. request restrictions on certain uses and disclosures of personal health information
Larry is a care recipient at a healthcare organization. He has told several care recipients he has cancer. Another care recipient comes to the office to learn more about Larry's situation. Regarding Larry's personal information, staff:
1. must tell Larry not to discuss his condition [Show Less]