CHAPTER 1—ORGANIZATIONAL BEHAVIOUR AND OPPORTUNITY
MULTIPLE CHOICE
1. What is involved in the study of organizational behaviour?
a. psychosocial
... [Show More] actions, individual behaviour, and organizational structure
b. psychosocial actions, interpersonal behaviour, and group processes
c. interpersonal behaviour, group dynamics in organizations, and work design
d. individual behaviour, the structure of the organization, and group processes
ANS: D PTS: 1 REF: p. 4 OBJ: LO1
BLM: Remember
2. Which topic area studies individual behaviour and group dynamics in organizational settings?
a. organizational development
b. organization theory
c. organizational behaviour
d. organization design
ANS: C PTS: 1 REF: p. 4 OBJ: LO1
BLM: Remember
3. What are the “clockworks” and “snake pit” metaphors illustrating about organizations?
a. the orderly idealized view of organizational behaviour
b. the view of the organization versus the view of the individual
c. the conflicts, stress, and struggles in organizations
d. the confusion of the work in organizations
ANS: B PTS: 1 REF: p. 3 OBJ: LO1
BLM: Higher Order
4. Which is an example of the snake pit metaphor or the “dark side”?
a. a rational, logical approach to work
b. working in teams
c. workplace violence
d. human behaviour in times of change
ANS: C PTS: 1 REF: p. 4 OBJ: LO1
BLM: Higher Order
5. Psychology is the study of the science of human behaviour. What discipline is sociology the science of?
a. social circumstances
b. individuals
c. society
d. environmental forces
ANS: C PTS: 1 REF: p. 4 OBJ: LO1
BLM: Higher Order
lOMoAR cPSD|13275585
6. Which independent discipline evolved from the disciplines of psychology, sociology, engineering,
anthropology, management, and medicine?
a. organizational understanding
b. organizational perspective
c. organizational behaviour
d. organizational research
ANS: C PTS: 1 REF: p. 4 OBJ: LO1
BLM: Remember
7. The internal perspective of human behaviour has resulted in a range of motivational theories. What does
this perspective imply?
a. similarity among individuals
b. conflict among individuals
c. individuals are best understood by external forces
d. individuals are best understood from inside
ANS: D PTS: 1 REF: p. 4 OBJ: LO1
BLM: Higher Order
8. A manager states that Cheryl is an outstanding employee because she has a high need for achievement.
What perspective is the manager using to explain Cheryl’s behaviour?
a. cultural
b. internal
c. interactive
d. external
ANS: B PTS: 1 REF: p. 4 OBJ: LO1
BLM: Higher Order [Show Less]