MGT 330 Week 5 Final Exam Questions and Answers (Latest Update) | Ashford University 100% Correct!
Question 1
1 / 1 pts
Dual-career marriages, stress
... [Show More] management, and employee outplacement are ________.
examples of an employee’s assets and liabilities
indicative of company preparation and career development strategies
Correct!
career challenges that can be addressed with different programs
provisions included in a collective bargaining agreement
Question 2
1 / 1 pts
Benefit packages typically comprise about _______% of an employee’s base pay.
5-10
10-15
15-20
Correct!
20-30
Question 3
1 / 1 pts
Which of the following scenarios describes the 360-degree assessment technique?
David’s performance is evaluated by his work over the last calendar year.
David’s performance is evaluated using a BARS scale.
David’s performance is evaluated based on the areas in which he has made the most progress.
Correct!
David’s performance is evaluated by peers, subordinates, customers, and himself.
Question 4
1 / 1 pts
Which of the following pieces of legislation help managers plan, budget work schedules, and provide clear guidelines for supervising employees?
Americans with Disabilities Act of 1999
Age Discrimination in Employment Act of 1967
Family and Medical Leave Act of 1993
Correct!
Fair Labor Standards Act of 1938
Question 5
1 / 1 pts
Jennifer consults the Dictionary of Occupational Titles to figure out how to define job duties for her store’s Floor Manager position. What job analysis task is Jennifer engaged in?
Correct!
comparison with other companies
experimentation
job specification
reflective planning
Question 6
1 / 1 pts
Management training programs, mentoring programs, and coaching systems are examples of ________.
Correct!
company preparation and career development strategies
good union–management relationships
implementation of OSHA requirements
an employee’s assets and liabilities
Question 7
1 / 1 pts
What is the main difference between the equity and exchange philosophies of compensation?
The equity philosophy is based on available budget; the exchange philosophy is based on profit margins.
Correct!
The equity philosophy is based on fairness; the exchange philosophy is based on employee value.
The equity philosophy is based on profit margins; the exchange philosophy is based on available budget.
The equity philosophy is based on employee value; the exchange philosophy is based on fairness.
Question 8
1 / 1 pts
Belinda works at a pharmaceutical company that has not given its employees raises in nearly seven years. Belinda peacefully pickets her company in the hopes they will raise employee salaries. Which law protects Belinda’s right to do this?
Correct!
The Norris–LaGuardia Act of 1932
The Wagner Act of 1935
The Taft-Hartley Act of 1948
The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959
Question 9
1 / 1 pts
What is unique about staffing practices at the online shoe company Zappos?
New hires are trained by employees of other successful shoe companies.
Employees are trained to do every job in the company.
Correct!
Trainees are offered up to $2,000 to quit the company at any time.
The CEO personally trains every single employee.
Question 10
1 / 1 pts
What is a key difference between managing and leading?
Managers help people do their jobs by problem solving, while leaders help people do their jobs through planning and budgeting.
Managers help people do their jobs by providing direction, while leaders help people do their jobs through planning and budgeting.
Correct!
Managers help people do their jobs by problem solving, while leaders help people do their jobs by providing direction.
Managers help people do their jobs by providing direction, while leaders help people do their jobs by accomplishing organizational agendas.
Question 11
1 / 1 pts
Marc supported Mitt Romney in the 2012 presidential election. According to attribution theory, when Barak Obama won instead, Marc most likely
accepted that Obama was probably the better candidate.
felt silly for having thought Romney would win.
refused to accept the election as legitimate
Correct!
predicted that Obama would fail as a president
Question 12
1 / 1 pts
What event heralded the onset of behavioral theories of leadership in the United States?
World War I
Correct!
World War II
The Korean War
The Vietnam War
Question 13
1 / 1 pts
According to French and Raven, which source of power does NOT have an informal side?
reward
referent
Correct!
legitimate
expertise
Question 14
1 / 1 pts
Elissa is a mediator whose job is to arbitrate negotiations between unions and corporations. What kind of power does Elissa have?
Correct!
boundary-spanning power
referent power
closeness over production
tactical power
Question 15
1 / 1 pts
In reflecting on the complementary nature of managing and leading, John Kotter suggested that leadership is about coping with __________ while managing is about coping with __________.
Correct!
change; complexity
complexity; challenge
complexity; change
challenge; change
Question 16
1 / 1 pts
Martin is well liked by his peers and influences them using his personality, attitude, and behavior. What kind of power does Martin most likely have?
legitimate
expertise
coercive
Correct!
referent
Question 17
1 / 1 pts
Fred E. Fiedler’s LPC test requires a subject to describe a coworker they________.
have never interacted with
like the most
Correct!
like the least
work very closely with
Question 18
1 / 1 pts
What makes communication dynamic?
It is usually exciting, because transmitting messages can be exhilarating.
Correct!
It is constantly changing, because messages feed other messages.
It is always irreversible, because we cannot take back what we say.
It is usually complex, because messages have many layers of meaning.
Question 19
1 / 1 pts
What is a consequence of too much cohesion in a group?
Correct!
Groups tend to have decreased levels of effort.
Groups tend to lack cooperation.
Group members tend to argue.
Group members tend to overstep each other’s boundaries.
Question 20
1 / 1 pts
Whenever Paula works in a group, she gives less effort than when she works individually. What term best describes this scenario?
groupthink
group cohesiveness
Correct!
social loafing
sender disability
Question 21
1 / 1 pts
What may accompany the adjourning stage of group performance?
a sense of uncertainty
a sense of unity
Correct!
a sense of loss
a sense of conflict
Question 22
1 / 1 pts
All of the following factors increase group cohesion EXCEPT
the presence of an outside threat
member interdependence
Correct!
member heterogeneity
high status
Question 23
1 / 1 pts
At which stage of a group- or team-building process do close relationships develop, giving rise to unity?
Correct!
norming
forming
storming
performing
Question 24
1 / 1 pts
At which stage of a group- or team-building process are conflicts resulting from individual personalities and roles most likely to arise?
forming
Correct!
storming
norming
performing
Question 25
1 / 1 pts
Which of the following statements is TRUE about both teams and groups?
Both teams and groups usually have an unlimited number of members.
Teams usually have an unlimited number of members, while groups have between two and 10 members.
Teams usually consist of between two and 10 people, while groups can have unlimited members.
Correct!
Both teams and groups usually consist of between two and 10 people.
Quiz Score: 25 out of 25 [Show Less]