INTRODUCTION
The team at Getta Byte Software has identified the need to improve upon the existing or to implement a new billing
software system. The
... [Show More] current system used by the company is “manual, time-consuming, and inaccurate” (Getta Byte
Software–The Project Charter video).
A project team has been established to work on creating a system that is “automate, fast, and accurate” (Getta
Byte Software–The Project Charter video). The new system will utilize online cloud services with dynamic updates that
should use 25% less labor and reduce billing cycles by 30%.
The project is to be completed by September 10 with a first pilot release on September 1.
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SECTION A: THE PROJECT CHARTER
Project Name Getta Bill: Billing
System Implementation
Project Number 12345
Project Team Billing Prioritization High
Owner(s) Ima Payne – Project
manager
Start Date: February 18
Scheduled Completion
Date:
September 10
Mission/ Purpose Replace current billing system with cloud-based system that
is accurate and easy to use. The system is meant to reduce
billing errors by 15%.
Project Description and
Project Product
Replace current billing system with only system.
Objectives Automated, fast and accurate
Easy data entry
Dynamic updates to receivables
Save 25% in labor per month
Reduce billing errors by 15%
Milestones August 15 – Development and testing completed
August 25 – Customer data migrated to cloud-based system
September 1 – First pilot completed
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September 10 – Final release and implementation
Budget $250,000
Estimated Labor $100,000
Estimated Materials $100,000
Estimated Contractors $5,000
Estimated Equipment and
Facilities $40,000
Estimated Travel $5,000
Total Estimated Cost $250,000
User Acceptance Criteria Billing cycles reduced by 30%
Dynamic report generation
High-Level Project
Assumptions
Current customer data is correct
High-Level Project
Constraints
Budget
Exclusions and
Boundaries
No upgrade to AR system
No change to financial system of record
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KEY STAKEHOLDERS
Project Manager Authority Level
Ima Payne – Project manager
Project Core Team Haywood U. Buzzoff – CEO
Kent C. DeTrees – CFO
Lou Seguzi – Finance Director
Accounts Payable Team - Billing
Finance Department – Reporting
Accounting Team – Processing
Sales Team - Sales
Subject Matter Experts (SMEs) (What
resources will you need with special
expertise?)
Hugh Duitt
Nonia Bizness
Don Testit
Kurt Anser
APPROVALS
Type Name Signature Date
Project Manager Approval
Ima Payne 12/10/2020
Customer/Sponsor Approval
Network issues during [Show Less]