MGMT 320 Test Bank Management Connect Quizzes
Chapter 1-14 Complete Test With Questions And
Answers Are Correct Answers 2022/2023
The owners of a
... [Show More] local restaurant routinely try to develop new menu items and seek better ways of
helping their customers; this is an example of Correct Answer: innovation
In the management process, the organizing stage includes setting goals and deciding how to achieve
them. Correct Answer: false
Don works diligently to accomplish the company goals in an efficient and effective manner, utilizing
his employees through planning, organizing, leading, and controlling company resources. Don is
Correct Answer: managing
When Paul, a new restaurant owner, is determining which products to offer on his menu, he is
involved in the management function of planning. Correct Answer: true
Teresa, a restaurant general manager, carefully watches her restaurant costs by reusing some items
that in the past were immediately thrown away. Teresa is an example of a(n) _____ manager. Correct
Answer: efficient
To help maintain a competitive advantage, the emphasis for most companies is on Correct Answer:
production efficiency
When building a new residential development or mall, a national real estate organization typically
does not remove many trees, basing its decision on the belief that natural resources are limited, and
we need to not compromise the ability of future generations to meet their own needs. This
management philosophy is known as Correct Answer: sustainability
Mintzberg proposed that managers utilize written communication more than verbal communication.
Correct Answer: false
A national sales organization has implemented sets of training courses on its intranet, with a link that
allows employees to find and share answers to questions that arise with customers. A system that
allows the sharing of knowledge and information throughout an organization is known as Correct
Answer: knowledge management
Robert is a district manager who oversees several store managers in a national chain of restaurants.
Robert reports directly to the vice president of stores and marketing, a member of top management.
Robert is a middle manager. Correct Answer: true
Efficiency and effectiveness mean using resources—people, money, raw materials, and the like—
wisely and cost effectively. Correct Answer: false
ABC Manufacturing employs some of the top professionals in its field, and because of their skills and
experience, ABC is highly efficient and outperforms its competitors. ABC Manufacturing has a(n)
____ over its competition. Correct Answer: competitive advantage [Show Less]