Mental Health Final Exam 2024
A charge nurse is conducting a class on therapeutic communication to a group of newly licensed nurses. Which of the
... [Show More] following aspects of communication should the nurse identify as a component of verbal communication?
A. Personal space
B. Posture
C. Eye contact
D. Intonation - ANSWER D. The nurse should identify intonation as a component of verbal communication. Intonation is the tone of one's voice and can communicate a variety of feelings.
Chapter 3 Effective Communication
A nurse in an acute mental health facility is communicating with a client. The client states, "I can't sleep. I stay up all night." The nurse responds, "You are having difficulty sleeping?" Which of the following therapeutic communication techniques is the nurse demonstrating?
A. Offering general leads
B. Summarizing
C. Focusing
D. Restating - ANSWER D. Restating allows the nurse to repeat the main idea expressed.
Chapter 3 Effective Communication
A nurse is communicating with a client who was just admitted for treatment of a substance use disorder. Which of the following communication techniques should the nurse identify as a barrier to therapeutic communication?
A. Offering advice
B. Reflecting
C. Listening attentively
D. Giving information - ANSWER A. Offering advice to a client is a barrier to therapeutic communication that the nurse should avoid using. Advice tends to interfere with the client's ability to make personal decisions and choices.
Chapter 3 Effective Communication
A nurse caring for a client who has anorexia nervosa. Which of the following examples demonstrates the nurse's use of interpersonal communication?
A. The nurse discusses the client's weight loss during a
health care team meeting.
B. The nurse examines her own personal feelings about clients
who have anorexia nervosa.
C. The nurse asks the client about her body image perception.
D. The nurse presents an educational session about anorexia nervosa to a large group of adolescents. - ANSWER C. The nurse's one on one communication with the client is an example of interpersonal communication.
Chapter 3 Effective Communication [Show Less]