Strategic Business Objectives - correct answer✔✔ 1. Operational excellence
2. New products, services, and business models
3. Customer and supplier
... [Show More] intimacy
4. Improved decision making
5. Competitive advantage
6. Survival
Information Technology (IT) - correct answer✔✔ Any computer-based tool that people use to work with information and support the information and information-processing needs of an organization
Data Pyramid - correct answer✔✔ Data, Information, Knowledge, Wisdom
Business Processes - correct answer✔✔ Manufacturing and Production
Sales and Marketing
Finance and accounting
Human resources
Transaction Processing System (TPS) - correct answer✔✔ Basic business system that serves the operational level and assists in making structured decisions
Business Intelligence (BI) - correct answer✔✔ a broad category of applications, technologies, and processes for gathering, storing, accessing, and analyzing data to help business users make better decisions
Management Information Systems (MIS) - correct answer✔✔ A business function, like accounting and human resources, which moves information about people, products, and processes across the company to facilitate decision-making and problem-solving
Decision Support System (DSS) - correct answer✔✔ Models information to support managers and business professionals during the decision-making process
Executive Support Systems (ESS) - correct answer✔✔ Information systems at the organization's strategic level are designed to address unstructured decision-making through advanced graphics and communications.
Enterprise Applications - correct answer✔✔ systems that span functional areas, focus on executing business processes across the business firm, and include all levels of management
4 major enterprise applications - correct answer✔✔ 1. enterprise systems
2. supply chain management systems
3. customer relationship management systems
4. knowledge management systems [Show Less]