Introducing-Tina-Jones-to-your-class_Spring-2016_Undergrad_with-SSE-_FEsTips
This icon represents you in our transcript. You will see the question or
... [Show More] statement you can type to Tina Jones directly to the right of this icon.
This icon represents Tina Jones in our transcript. You will see her responses to questions or statements directly to the right of this icon.
Below each segment of the transcript, we’ve added important rationale text that you can share with your students to reinforce key concepts of communicating with virtual patients.
Top of the Document
a. Greeting your patient
Rationale: “I wanted to introduce you to Tina Jones. She can be found in Shadow Health’s Undergraduate Health Assessment program, and will be your simulated patient for the course of the next semester. She is a patient admitted to the hospital who is here to help you hone your subjective and objective assessment skills. She will talk to you and answer your questions, and also allow you to assess her. She will never rush you, and she will never judge you or the questions you are asking, so feel free to take your time and don’t be afraid about asking as many questions as you want to.”
Top of the Document Notes:
b. Asking open ended questions – reason for visit
Rationale: “You’re going to want to ask Tina some open ended questions, just like you would when you are first admitting any patient to the hospital. This will allow you to get her impression of what is going on. ‘Can you tell me what brought you to the hospital’ is usually a good place to start.”
Top of the Document Notes:
c. Providing clarification
Rationale: “Tina is telling us she’s in pain - and as you can see, she didn’t understand the first question I asked, so this box came up asking for a clarification of what I was trying to say. Tina can answer many questions, but sometimes she will need clarification.”
Top of the Document Notes:
d. Asking specific questions and providing context – ER medication
Rationale: “You’re going to want to ask Tina follow up questions about her pain like what was she given, quality of the pain, etc. Be specific with her. As an example, in this question, instead of asking ‘do you know what they gave you in the ER’, ask, ‘do you know what medication they gave you’. You may be able to ask a human being “what did they give you”, but when talking to Tina, you need to be more specific and provide context.”
Top of the Document Notes: [Show Less]