What is the 3CX App?
A Feature Rich Software Application
Runs on existing Hardware (PC or Mobile Device)
Provides Telephony Functionality
Seamless
... [Show More] Internal and/or External use
Can run alongside IP Phones on the same extension number (SIP Forking)
Prerequisites: Desktop Operating Systems
Windows PC
Windows 10, 8.1, 8 and 7 SP1
Windows 10 Preferred
Mac OS
Mac OS 10.13, 10.12, 10.11, 10.10
Mac OS 10.13 (High Sierra) Preferred
Prerequisites: Mobile Operating Systems
Apple iOS (iPhone, iPad, iPod)
iOS 10.0 or higher
App Store Account
Android (Mobile, Tablets)
Version: 5.X or higher
9.X (Android Pie) Preferred
Google Play Store Account
Installing the 3CX App
Windows & Mac:
Download the 3CX App
Windows: Run the installer
Mac: DMG installer
Smartphone:
In the App Store search for the 3CX App
Install the App
Configure the 3CX App
What is Provisioning?
Provisioning = Providing
Prefilled Configuration
Vendor Specific Syntax
Removes Human Errors
Boost Deployment Speed
Welcome Email Provisioning
Universal for all 3CX Apps
Great for Remote Workers
Based on Email Attachment
Admin triggers Welcome Email (or automatically
sent upon extension creation)
User receives email with 3cxconfig attachment
User opens attachment
3CX App imports Config
Management Console → Extensions node
Highlight Extension → Send Welcome Email
Open the Welcome Email and open 3cxconfig attachment
QR Code Provisioning (Mobile Apps)
Used to Provision Mobile Apps
Available via:
Welcome Email Attachment
Web Client
Management Console
QR Code Provisioning - Welcome Email
Open Welcome Email
QR Code is in the Email body
3CX App → "3 Vertical Dashes" → Scan QR Code
Scan QR Code on screen
QR Code Provisioning - Web Client
Log in to Web Client
User menu (top right) → Scan QR Code
3CX App → "3 Vertical Dashes" → Scan QR Code
Scan Code on screen
QR Code Provisioning - Management Console
Log in to Management Console
Extensions → Edit Extension
3CX App → "3 Vertical Dashes" → Scan QR Code
Scan Code on screen
Going Mobile
3CX App is always "Dual Location" Provisioned
For External Use (outside of LAN)
Open NAT Ports WAN → 3CX PBX
Tunnel Port - TCP/UDP (Default 5090)
HTTPS Port - TCP (Default 5001)
3G / 4G / WiFi
Full take on NAT and Port Forwarding in course [Show Less]