IAHSS SUPERVISOR TEST / IAHSS SUPERVISOR 2023 WITH 100% CORRECT ANSWERS LATEST UPDATE 2024
What always stays constant
... [Show More] regardless of where you work? - ✔✔✔ANSWERChange
What is the goal of managed care system? - ✔✔✔ANSWER-To control coast
Which category in the instruction's organizational chart best describes line officer's position? - ✔✔✔ANSWER-Employees
What is the most important factor in being a security supervisor? - ✔✔✔ANSWER-Honesty and Integrity
Who makes most of the critical security decisions in the organization? - ✔✔✔ANSWER-Security Supervisor
What are the two distinct sides of a supervisor's work? - ✔✔✔ANSWERPersonnel and tasks
Which of these is one of the most important activities that managment has in dealing with security employees? - ✔✔✔ANSWER-Communication
Which of the following is one of the benefits of recognizing employees? - ✔✔✔ANSWER-Promotes teamwork and appreciation
Which of the following principles is not consistant with progressive discipline? - ✔✔✔ANSWER-Punitive action
When administering progressive discipline a supervisor must do what? - ✔✔✔ANSWER-Is not permitted to repeat steps
Which of the following describes the two basic categories of authority? - ✔✔✔ANSWER-Formal and Informal
Taking advantage of educational opportunities prepares security personnel for - ✔✔✔ANSWER-advancement into senior management positions
Leadership is - ✔✔✔ANSWER-a process consisting of planing, integrating and improving performance
One obstacle to healthcare security becoming a profession is - ✔✔✔ANSWER-the lack of structured prerequisite to practice
The chain of command is often described by which term? - ✔✔✔ANSWERUnbroken line of authority
Teh security profession has a tendency toward which style of management? - ✔✔✔ANSWER-Authoritarian
Which of the following is not a trait of a successful supervisor? - ✔✔✔ANSWER-Span and control
What is the difference between managers and leaders? - ✔✔✔ANSWERLeaders do the right thing
According to this chapter, how many basic funtions are there of effective leadership? - ✔✔✔ANSWER-Eight
Which type of leader motivates others by using inspirational approaches? - ✔✔✔ANSWER-Informational leader
Which of the following best defines delegation as described in this chapter? - ✔✔✔ANSWER-A way to multiply effectiveness through others
Which of the following describes a complaint? - ✔✔✔ANSWER-Statement of unhappiness
Which of the following is not a stress factor? - ✔✔✔ANSWER-Desire to help people
How often should the employee hand book be updated? - ✔✔✔ANSWEREvery year
Which of the following is not a result of dissatisfaction? - ✔✔✔ANSWER-Fair treatment
Which of the following is not part of the resolution process? - ✔✔✔ANSWER-
Comprehensive knowledge of policy
What type of act is listening? - ✔✔✔ANSWER-Unnatural
What type of questions should you use to gather information? -
✔✔✔ANSWER-Open -ended
Which of the following is not a core condition of effective communications? - ✔✔✔ANSWER-Free of distraction
The first part of organization writing is what? - ✔✔✔ANSWER-Formatting
Which of the following is not an advantage of e-mail? - ✔✔✔ANSWER-More of an interruption than a phone call
Why are crime prevention programs important? - ✔✔✔ANSWER-All of the baove
Which of the following is not a tool used in indentifying program topics and developing safety tips? - ✔✔✔ANSWER-Analyzing incident reports
Which of these is not an example of a problem oriented program? - ✔✔✔ANSWER-Bike patrol
Complete the statement, "Crime prevention is" - ✔✔✔ANSWER-Everyone's responsibility
The term that best describes the theory of law outlying an employer's responsibility for their employee,s actions is known as - ✔✔✔ANSWERparticipant liability
Which of the following is not an example of structure learning? - ✔✔✔ANSWER-Watching a mentor
progressive discipline is used to - ✔✔✔ANSWER-modify behavior
The Judicial system,s function is to - ✔✔✔ANSWER-interpret and apply the law to the unique facts involved in the variety of disputes which arise
Most of a supervisor's responsibilities fall into two categories - ✔✔✔ANSWER-personnel matters and tasks
The greatest single indicator of a supervisor,s performance is their ability to create - ✔✔✔ANSWER-constructive change
Which is not a responsibility of the security services leader? - ✔✔✔ANSWERspokesperson for the hospital with media
Managing uncooperative patients exposes you and your staff to infection from - ✔✔✔ANSWER-blood and body fluids
Supervisors are considered part of middle management linking - ✔✔✔ANSWER-employees to upper administration
Which of the following is not a strategy that promotes job advancement? - ✔✔✔ANSWER-Participating management
A good method for a supervision to become promotable would be - ✔✔✔ANSWER-produce opportunities and goals for personal growth
Moral leadership is a trait of - ✔✔✔ANSWER-informational leaders Supervisors who participate in relevance, self-directed learning, experience, practicality and are internally motivated are considered - ✔✔✔ANSWER-adult learners
healthcare organizations establish extensive budgeting programs in an attempt to - ✔✔✔ANSWER-anticipate cost and expected revenues
all of the following are variables of effective communications - ✔✔✔ANSWERAccurate empathy-Positive regard- Genuineness-Specificity
Training must document two things - ✔✔✔ANSWER-1. What was trained 2. Who was trained
The main reason that training should be implemented would be - ✔✔✔ANSWER-higher levels of competency and professionalism
The most effective benefit of a crime prevention program is to enhance - ✔✔✔ANSWER-value to the organization
Which of this is not a task assigned for the Supervisor? - ✔✔✔ANSWERBudget
What is the single secret to keeping employees content? - ✔✔✔ANSWER-Take care of the little things [Show Less]