TESTED AND CONFIRMED A+ ANSWERS
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1. Leadership that is based upon occupying a position in an organization is called:
• Formal Leadership
2.
... [Show More] Kirkpatrick and Locke identified six traits that separate leaders from non-leaders. These traits are
• Drive, desire to lead, honesty, self-confidence, cognitive ability, and knowledge of business
3. The leadership theory that considers follower readiness as a factor in determining leadership style
is called
• Situational
4. A leader who focuses on the day-to-day operations of a unit or department and short-term goals is
considered to be a
• Transactional leader
5. Which of the following motivation theories and models contains: collective decision-making, longterm employment, use of quality circles, and holistic concern and mentoring?
• Theory Z
6. Benner’s Model of Novice to Expert (1984) is based on how many levels of experience?
• 5 levels
7. A full-time employee works how many hours per year? (Chap 15/2)
• 2080 hours a year
8. A Nurse is doing patient charting. This activity is considered
• Indirect Care
9. Acuity data and nursing hours per patient day (NHPPD) are concrete parameters that are used
primarily for (Chap 15/9)
• Adjust staffing levels
10. You are a nursing manager on an inpatient medical-surgical unit. How many FTEs per day would
you need if your target NHPPD was 8, and you expected to have 22 patients on your 24-bed unit?
(Chap 15/10)
• 22
11. On your inpatient ob-gyn unit, the model of patient care delivery consists of a group of patients
who are cared for by an RN, an LPN, and a nursing assistive personnel (NAP). This patient care
model is called(Chap 15/18)
• Team Nursing
12. In which model of care delivery is the focus on patients’ needs rather than staff needs?(Chap
15/19)
• Patient-centered Care
13. The concept of does not work well when applied to health care, because the general rule that
when the price of an item or service goes up then the demand goes down does not necessarily
apply to the public’s demand for (or their belief in their right to obtain) a health care item or
service (Chap 4/2)
• Price Elasticity
14. A business has no stockholders(Chap 4/8)
• Not-for-Profit
15. is responsible for the administration of Medicare and Medicaid (Chap 4/10)
• Health Care Financing Administration (HCFA)
16. A budget that outlines anticipated revenue and expenses over a specified time period is called
(Chap 14/1)
• Operational Budget
17. A department manager’s budget concerned with the income and expenses associated with day-to-day
activities of a unit is called a(an) budget(Chap 14/3)
• Operational Budget
18. Gas, electricity, and telephone costs are considered (Chap 14/7)
• Indirect expenses
19. In the budget prep. phase, obtaining information regarding a competitor’s performance is considered
(Chap 14/9)
• Competitive Analysis
20. A payment classification system used for reimbursement of health care cost by Medicare is (Chap
14/12)
• DRG’s: Diagnosis-related groups
21. Estimations of c [Show Less]