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01. Which is not one of the leadership practices that Kouzes and Posner identify for effective leadership?
a) Enable
b) Persuade
c) Model
d) Encourage - correct answer Answer:
b) Persuade
02. Is it possible for employment policies (as laid out in the employee handbook) to take precedence over union contracts?
a) If there is a conflict between the union contract and the employer's policies, the contract will always win.
b) If a conflict arises, then the policy will always prevail.
c) Whenever there are different provisions in a union contract and employer policy, the differences must be arbitrated to resolution.
d) It is up to the manager of the unit involved to determine which will be applied in a given situation. - correct answer Answer:
a) If there is a conflict between the union contract and the employer's policies, the contract will always win.
03. Which two fields in applicant tracking systems should not be shared with hiring managers?
a) Applicant's age
b) Applicant's self-identification of race and sex
c) Applicant's desired compensation
d) Applicant's self-identification of disabled and veteran status - correct answer Answer:
b) Applicant's self-identification of race and sex
d) Applicant's self-identification of disabled and veteran status
04. What HR data must be carefully accounted in order for public companies to comply with the Sarbanes-Oxley Act?
a) Number of applicants
b) Labor supply and demand
c) Salaries, training costs, and paid time off
d) Number of open enrollment participants - correct answer Answer:
c) Salaries, training costs, and paid time off
05. The process that systematically surveys and interprets relevant and external data about the economy, government, laws, and demographic factors to identify external opportunities and threats is called what?
a) Human resource audit
b) Environmental scanning
c) Employee engagement survey
d) Equal employment opportunity (EEO) analysis - correct answer Answer:
b) Environmental scanning
06. Which of the following two benefits are taxable?
a) Disability benefits when employer pays the premium
b) Employee-paid disability benefits when purchased with after-tax dollars
c) Base pay
d) Work-related company vehicle use - correct answer Answer:
a) Disability benefits when employer pays the premium
c) Base pay
07. Besides the monetary investment made in an employee, what is the greatest drawback of employee turnover? [Show Less]