1. A patient with a diagnosis of major depression who has attenpted suicide says to the nurse, "I should have died. I've always been a failure. Nothing
... [Show More] ever goes right for me." Which response demonstrates therapeutic communication?
a. "You have everything to live for"
b. "Why do you see yourself as a failiure?"
c. "Feeling like this is all part of being depressed."
d. "You've been feeling like a failure for a while?"
(D) "You've been feeling like a failure for a while?"
RATIONALE: Responding to the feelings expressed by a patient is an effective therapeutic communication technique. The correct option is an example of the use of restating. The remaining options block communication because they minimize the patient's experience and do not facilitate exploration of the patient's expressed feelings. In additions, use of the word "why" is nontherapeutic.
2. When the community health nurse visits a patient at home, the patitent states, "I haven't slept at all the last cople of nights. Which response by the nurse illustrates a therapeutic communication response to this patient."
a. "I see."
b. "Really?"
c. "You're having difficulty sleeping?"
d. "Sometimes, I have trouble sleeping too."
(C) "You're having difficulty sleeping?"
RATIONALE: The correct option uses the therapeutic communication technique of restatement. Although restatement is a technique that has a prompting component to it, it repeats the patients major theme, which assists the nurse to obtain a more specific perception of the problem from the patient. The remaining options are not therapeutic responses since none encourage the patient to expand on the problem. Offering personal experiences moves the focus away from the patient and onto the nurse.
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3. A patient experiencing disturbed thought processes believes that his food is being poisoned. Which communication technique should the use to encourage the patient to eat?
a. Using open-ended questions and silence
b. Sharing personal prefernce regarding food choices
c. Documenting reasons why the patient does not wat to eat
d. Offering opinions about the necessity of adequate nutrition
(A) Using open-ended questions and silence
RATIONALE: Open-ended questions and silence are strategies use to encourage patients to discuss their problems. Sharing personal food preferences is not a patient-centered intervention. The remaining options are not helpful to the patient because they do not encourage the patient to express feelings. The nurse should not offer opinions and should encourage the patient to identify the reasons for the behavior.
4. A patient admitted to a nental health unit for treatment of psychotic behavior spends hours at teh locked exit door shouting. "Let me out. Ther's nothing wrong with me. I don't belong here." What defense mechanism is the patient implementing?
a. Denial
b. Projection
c Regression
d. Rationalization
(A) Denial
RATIONALE: Denial is refusal to admit to a painful reality, which is treated as if it does not exist. In projection, a person unconsciously rejects emotionally unacceptable features and attributes them to other persons, objects, or situations. Regression allows the patient to return to an ealier, more comforting, although less mature, way of behaving. Rationalization is justifying illogical or unreasonable ideas, actions, or feelings by developing acceptable explanations that satisfy the teller and the listener.
5. A patient diagnosed with terminal cancer says to the nurse "I'm going ot die, and I wish my family would stop hoping for a cure! I get so angry when they carry on like this. After all, I'm the one who's dying." Which response by the nurse is therapeutic?
a. "Have you shared your feelings with your family?"
b. "I think we should talk more about your anger with your family."
c. "You're feeling angry that your family continues to hope for you to be cured?"
d. "You are probably very depressed, which is understanble with such a diagnosis"
(C) "You're feeling angry that your family continues to hope for you to be cured?"
RATIONALE: Restating is a therapeutic communication technique in which the nurse repeats what the patient says to show understanding and to review what was said. While it is appropriate for the nurse to attempt to assess the patient's ability to discuss feelings openly with family members, it does not help the patient discuss the feelings causing the anger. The nurse's attempt to focus on the central issue of anger is premature. The nurse would never make a judgment regarding the reason for the patient's feeing, this is non-therapeutic in the one-to-one relationship.
6. On review of the patients record, the nurse notes the admission was voluntary. Based on this information, the nurse anticipates which patient behavior?
a. Fearfulness regarding treatment measures.
b. Anger and agressiveness directed toward others.
c. An understanding of the pathology and syptoms of the diagnosis
d. A willingness to participte in the planning of the care and treatment plan
(D) A willingness to participate in the planning of the care and treatment plan
RATIONALE: In general, patients seek voluntary admission. If a patient seeks voluntary admission, the most likely expectations is the patient will participate in the treatment program since they are actively seeking help. The remaining options are not characteristics of this type of admission. Fearfulness, anger, and aggressiveness are more characteristic of an involuntary admission. Voluntary admission does not guarantee a patients understanding of their illness, only of their desire for help.
7. A patient admitted voluntarily for treatment of an anxiety disorder demands to be released from the hospital. Which action shoul dthe nurse take INITIALLY?
a. Contact the patients health care provider (HCP)
b. Call the patients family to arrange for transportations.
c. Attempt to persuade the pationt to stay "for only a few more days"
d. Tell the patient tha tleaving would likely result in an involuntary commitment
(A) Contact the patients health care provider (HCP)
RATIONALE: In general, patients seek, voluntary admission. Voluntary patients have the right to demand and obtain release. The nurse needs ot be familiar with the state and facility policies and procedures. The best nursing action is to contact the HCP, who has the authority to discuss discharge with the patient. While arranging for safe transportation is appropriate it is premature in this situation and should be done only with the patients' permission. While it is appropriate to discuss why the patient feels the need to leave and the possible outcomes of leaving against medical advice, attempting to get the patient to agree to staying "a few more days" has little value and will not likely be successful. Many states require that the patient submit a written release notice to the facility staff members, who reevaluate the patient's condition for possible conversion to involuntary status if necessary, according to criteria established by law. While this is a possibility, it should not be used as a threat to the patient. [Show Less]