Health Care Delivery System
Who is the biggest consumer of healthcare?
The federal government
Federal government pays
... [Show More] for
Medicare
Medicaid
Professional Standards Review Organizations
A program created by the federal government to review the quality, quantity, and cost of hospital care
PSROs
Professional Standards Review Organizations
Utilization Review Committee
-For medicare qualified hospitals.
-They supervise physicians by reviewing the admissions, identify, and eliminate overuse of diagnostic
and treatment services ordered by physicians caring for patient on medicare.
UR
Utilization Review Committee
Prospective Payment System
A program established by congress that eliminated cost based reimbursement. Hospitals were no longer
able to bill what the patients care costs were. Instead, they are reimbursed a set amount of money based
the diagnosis related groups they are placed in.
PPS
Prospective Payment System
Diagnosis-related groups
Groupings of inpatient hospital services for patients on medicare. These groupings dictate the amount
reimbursed, regardless of their length of stay.
DRGs
Diagnosis-Related Groups
Adjustments to DRGs reimbursement are based on-Case Severity
-Rural/urban/regional costs
-Teaching costs
Caption payment
The providers receive a fixed amount per patient or enrollee of a health care plan.
Capitation payments are based on
The best standards of care at the lowest price
DRGs are normally used in:
Rehabilitation Settings
RUGs are normally used in
Long-term care
RUGs
Resource utilization groups
Managed Care
Describes health care systems in which the provider or health care system receives a predetermined
capitated payment for each patient enrolled in the program
Characteristics of managed care systems
-Provider receives a predetermined payment for each patient in the program
-System tries to reduce cost keeping patients healthy
-They focus on containing/reducing costs, increasing patient satisfaction, and improving the health or
functional status of individuals
-They also focus on prevention, early intervention, and outpatient care
Government instituted programs designed to control the health care cost
-Professional Standards Review Organization (PRSOs)
-Prospective Payment Systems (PPS)
-Diagnosis-related groups (DRGs)
General difference between medicare and medicaid
-Medicare is generally for people over 65, regardless of their income.
-Medicaid is an assistance program for low income individuals
-Medicare is federally ran
-Medicaid is ran by the states-Medicaid patients generally don't have to pay
-Medicare patients share the costs with the government
Common issues facing health care delivery systems
-Rising costs
-Increased access to services
-Growing Population
-Improved quality of outcomes
Today, the emphasis of the health care industry is
Managing the health of a community and their environment, rather than managing illness.
Health Services Pyramid is
-A program developed by the Core Functions Project that ranks health care into different levels.
-Achievements in the lower tiers contribute to the improvement of health care delivered by the higher
tiers.
Levels of the health services pyramid
Health care's emphasis on wellness has led to improvements in
-Sanitation and prevention of infectious diseases.
-Patient teaching
-Injury prevention programs
A wellness perspective focuses on
The health of a population and the communities in which they live, rather than just on finding a cure for
an individual's disease
Examples of ways in which a focus on wellness has lead to improvements in sanitation and prevention of
infectious diseases
-Water
-Sewage
-Immunizations
-Improved living conditions
How has wellness focused patient teachings lead to an improvement in health-Dietary habits
-Decreased tobacco use
-Blood pressure control
Examples of injury prevention programs
-Seat belt restraints
-Child seats
-Helmet laws
SERVICES health care providers offer are classified as:
-Primary
-Secondary
-Tertiary
Health care SETTINGS in which providers care for patients are classified as
-Preventative
-Primary
-Secondary
-Tertiary
-Restorative
-Continuing
Primary care is aka as
Health Promotion
Examples of primary care services
-Prenatal and well-baby care
-Nutrition Counseling
-Family Planning
-Exercise classes
Examples of Preventive Care services
-Blood pressure and cancer screening
-Immunizations
-Mental Health counseling and crisis prevention
-Community legislation (e.g, seat belts, air bags, bike helmets)
Examples of secondary acute care services
-Emergency care
-Acute medical-surgical care
-Radiological procedures for acute problems (e.g x-rays, CT scans)Examples of tertiary care services
-Intensive care
-Subacute care
Examples restorative care services
-Cardiovascular and pulmonary rehabilitation
-Sports medicine
-Spinal cord injury programs
-Home care
Examples of continuing care services
-Assisted living
-Psychiatric and older adult day care
Integrated deliver networks include
A set of providers and services organized to deliver a continuum of care to a population of patients at
a capitated cost in a particular setting
IDNs
Integrated Delivery Networks
IDNs are found in
Large health care systems
Method of payment for health care systems with IDNs
Capitated
Benefits of an integrated system include
Reducing duplication of services across levels or settings to ensure that patients receive care in the most
appropriate setting
Accreditations vs. certifications
-Accreditations are awarded to the organization as a whole
-Certifications are awarded to specific programs or services within the organization
Primary health care focuses on
Improved health outcomes for an entire population
In order for primary health care to be successful, there must be
Collaboration among health professionals, health care leaders, and community membersPrimary health care collaboration should be focused on
-Improving health care equality
-Making health care systems person centered
-Developing reliable and accountable health care leaders
-Promoting and protecting the health of communities
Health promotion programs should end up lower overall costs by:
-Reducing the incidence of disease
-Minimizing complications
-Reducing the need to use more expensive health care resources
Preventive Care
Focuses on reducing and controlling risk factors for disease through activities such as occupational health
programs and immunizations
Preventive and primary care services are offered thru
-School Health
-Occupational health
-Physicians' offices
-Nurse-managed clinics
-Block and parish nursing
-Community Health centers
School health programs are
Comprehensive programs that include health promotion principles throughout a school curriculum. They
emphasize program management, interdisciplinary collaboration, and community health principles
Services/programs available thru school health
-Positive life skills
-Nutritional planning
-Health screening
-Counseling
-Communicable disease prevention
-Crisis intervention
Occupational Health Programs
-Comprehensive programs designed for health promotion and accident or illness prevention in the work
place setting.
-It aims to increase worker productivity, decrease absenteeism, and reduce the use of expensive medical
care
Services/programs offered thru occupational health-Environmental surveillance
-Physical Assessment
-Health Screening
-Health Education
-Communicable disease control
-Counseling
Physicians offices provide
-Primary health care (diagnosis and treatment)
-Often focus on health promotion practices
Programs/services offered thru physicians offices
-Routine physical examination
-Health screening
-Diagnostics
-Treatment of acute and chronic ailments
Nurse managed clinics provide
Nursing services with a focus on health promotion and educations, chronic diseases assessment
management, and support for self care and caregivers
Programs/services offered thru nurse managed clinics
-Day care
-Health Risk appraisal
-Wellness Counseling
-Employment readiness
-Acute and chronic care management
Block and parish nursing is
-A program where nurses living within a neighborhood provides services to older patients or those unable
to leave their homes.
-Fills in gaps not available in traditional health care system
Programs/services offered thru block and parish nursing
-Running errands
-Transportation
-Respite Care
-Homemaker aides
-Spiritual health
Community health centers-Outpatient clinics that provide primary care to a specific patient population (ex. well-baby, mental
health, diabetes) that lives in a specific community
-Often associated with a hospital, medical school, church, or some other community organization
Programs/services offered thru the community health center
-Physical assessment
-Health screening
-Disease management
-Health education
-Counseling
Most common service (their focus) in secondary and tertiary care
Diagnosis and treatment of illnesses
What is the most common and expensive service of the health care delivery system
Disease management
Fastest growing age group of uninsured citizens is:
Young adults between the ages of 19 and 34
Why are young adults the fastest growing age group of uninsured citizens?
-Low income
-Inability to attend college
-Unable to find a job with health benefits
People without health insurance typically
Wait longer before they visit their doctor for treatment. This generally results in them getting sicker and
needing more complex health care
Secondary and tertiary care are considered to be
Acute care
Secondary and tertiary care settings
Hospitals
Intensive Care
Psychiatric facilities
Rural Hospitals
Hospitals provide secondary and tertiary care thru the
-Emergency department
-Urgent care centers-Critical care units
-Inpatient medical-surgical units
The number of days patients can be expected to be hospitalized is limited based on their
DRGs on admission
Many hospitals have implemented a work redesign in order to
Contain costs
Because of work redesign:
More services are available on nursing units. This will minimize the need to transfer and transport
patients across multiple diagnostic and treatment settings
The focus in hospitals is to
Provide the highest quality of care possible so patients are discharged early but safely to home or another
health care facility that will adequately manage remaining health care needs
When does discharge planning begin
The moment a patient is admitted to a health care facility.
Discharge planning is a
Centralized, coordinated, interdisciplinary process that ensures that the patient has a plan for continuing
care after leaving a health care agency
When do patients leave hospitals?
As soon as their physical conditions will allow them to leave.
Common continuing health care need for a patient who had a stroke when they leave the hospital is
Ambulation training
Common continuing health care need for a surgical patient when they leave the hospital is
Wound care at the home
How do nurses help in the discharge planning process?
-They anticipate and identify patients continuing needs before the actual time of discharge
-Coordinating health care team members in achieving an appropriate discharge plan
Often times, effective discharge planning requires
-Referrals to various health care disciplines
-Often times these referrals must be ordered by the providerBefore leaving the health care facility, the patient must know:
-Safe and effective use of medications and medical equipment
-Instructions in potential food-drug interactions and counseling on nutrition and modified diets
-Rehabilitation techniques to support adaptation to and/or functional independence in the environment
-Access to available and appropriate community resources
-When and how to obtain further treatment
-The patient's and family's responsibilities in the patient's ongoing health care needs and the knowledge
and skills needed to carry out those responsibilities
-When to notify their health care provider for changes in functioning or new symptoms
What is the most expensive health care delivery site? Why?
-The ICU
-Because each nurse usually cares for only one or two patients at a time, and because ICU patients require
complex treatments and procedures
Psychiatric facilities are for
Patients who suffer emotional and behavioral problems because they often require special counseling and
treatment
Example of patients that need to be treated by a psychiatric facility
Patients with depression, violent behavior, and eating disorders
Psychiatric facilities offer ______ and _____ services, depending on:
-Inpatient
-Outpatient
-The seriousness of the problem
Psychiatric patients are admitted to the facility ____ or ____
Voluntarily
Involuntarily
At discharge from inpatient facilities, patients usually receive:
A referral for a follow up care at clinics or with counselors
The change in designation for rural hospitals to critical access hospitals if certain criteria were met was
brought on by
The Balanced Budget Act of 1997
CAH
Critical access hospitalsWhat is the criteria that must be met for a rural hospital to become designated a CAH?
-Must be located in a rural area
-Must provide 24 hour emergency care
-No more than 25 inpatient beds for providing temporary care for 96 hours or less to patients needing
stabilization before transfer to a larger hospital
CAH provides
-Inpatient care to acutely ill or injured people before transferring them to better equipped facilities
-Basic radiological and laboratory services
Restorative care serves
Patients recovering from an acute or chronic illness/disability
Goals of restorative care are to
Help individuals regain maximal functional status and enhance quality of life through promotion of
independence and self care
Why has the intensity of care increased in restorative care settings?
Because patients are leaving the hospitals earlier
A nurse should understand that the success of restorative care depends on
Effective and early collaboration with patients and families
In restorative care settings, patients and families require:
-A clear understanding of goals for physical recovery
-The rationale for any physical limitations
-The purpose and potential risks associated with the therapy
What happens when patients and families are involved in restorative care?
They are more likely to follow treatment plans and achieve optimal functioning
What are the different restorative care settings?
-Home Health Care (Home Care)
-Rehabilitation
-Extended care facilities
Home care is the
Provision of medically related professional and paraprofessional services and equipment to patients and
families in their homes for health maintenance, education, illness prevention, diagnosis and treatment of
disease, palliation, and rehabilitationServices commonly provided by home health nurses
-Wound care
-Respiratory Care
-Vital sign monitoring
-Elimination needs (ostomy, skin care, irrigation, insertion of catheters, peritoneal dialysis)
-Nutrition
-Rehabilitation
-Medication administration and education
-IV therapy
-Laboratory Studies
Home care services coordinate
-Access to and delivery of home health equipments or durable medical equipment.
Durable medical equipment is
Any medical product adapted for home use
What are the traditionally the primary objectives of home care
-Health promotion
-Education
The focus of rehabilitation is
To restore patients to their fullest physical, mental, social, vocational, and economic potential
Examples of when patients require rehabilitation
-Stroke
-Injury
-Chemical addiction
-Spinal cord injury
-Sports injuries
-Cardiac events
Different rehabilitation settings
-Hospital
-Rehabilitation Centers
-Outpatient settings
-Homes
Rehabilitation services include
-Physical
-Occupational-Speech therapy
-Social services
Ideally, rehabilitation begins
When the patient enters a health care setting for treatment
Most important part of rehabilitation is for patients and families to
Adapt to the injury and illness
Extended care facilities provide
Intermediate medical, nursing, or custodial care for patients recovering from acute illness or those with
chronic illnesses or disabilities
Skilled nursing facility
Offers skilled care from a licensed nursing staff
Services offered at skilled nursing facilities
-Administration of IV fluids
-Wounds Care
-Long term ventilator management
-Physical Rehabilitiation
Continuing care is for
People who are disabled, functionally dependent, or suffering a terminal disease
Continuing care settings
-Nursing centers/facilities
-Assisted living
-Respite Care
-Adult Day Care Centers
-Hospice
Nursing centers provide
-24 hour intermediate and custodial care
-Nursing, rehabilitation, diet, social, recreation, and religious services
Nursing centers/facilities standards are regulated by
The Omnibus Budget Reconciliation Act of 1987
OBRAOmnibus Budget Reconciliation Act
Staff members must complete a _____ on all nursing center residents
Resident Assessment Instrument
RAI
Resident assessment instrument
The RAI consists of
-The minimum dataset
-Resident assessment protocols
-Utilization guidelines of each state
MDS
Minimum dataset
Major regulatory requirements defined by OBRA
-Resident Rights
-Admission, transfer, and discharge rights
-Resident behavior and facility practices
-Quality of life
-Resident assessment
-Quality of care
-Nursing services
-Dietary services
-Physician services
-Specialized rehabilitative services
-Dental services
-Pharmacy services
-Infection control
-Physical environment
-Administration
MDS consists of
-Resident's background
-Cognitive, communication/hearing, and vision patterns
-Physical functioning and structural problems
-Mood, behavior, and activity patterns
-Psychosocial well being
-Bowel and bladder continence
-Health conditions
-Disease diagnoses-Oral/nutritional and dental status
-Skin condition
-Medication use
-Special treatments and procedures
Assisted living offers
Long term care setting with a home environment and greater resident autonomy
Respite care is
A service that provides short term relief or "time off" for people providing home care to an ill, disabled,
or frail older adult.
Adult day care centers provide
A variety of health and social services to specific patient populations who live alone or with family in the
community
Hospice
A system of family centered care that allow patients to live and remain at home with comfort,
independence, and dignity while easing the pain of terminal illness.
Hospice focuses on ____ care
Palliative [Show Less]