Which of the following questions will NOT help you develop a solid communication strategy?
What content do i Need
Active listeners do all of
... [Show More] the following things EXCEPT ________.
filter out emotional cues
Which of the following is the best example of a concise sentence?
The progress report is due tomorrow.
Which of the following is NOT a typical communication barrier category?
Strategic
When analyzing a topic from a persuasive point of view, which question would NOT be helpful to ask?
What medium do you need to use.
Which is NOT an example of feedback in the communication process?
Asking your supervisor for clarification on a company policy
Which of the following is an idiom?
Raining cats & dogs
In a recent National Association of Colleges and Employers survey, employers rated four communication-related skills as more important than technical knowledge. Which of the following is NOT one of them?
Ability to code the corporate website.
Which is NOT a technique used to create an audience-oriented business recommendation memo?
Create a general and vague subject line
Which situation is an example of "cultural context" in the transactional model of communication?
You prefer being direct and are giving a presentation for your branch in Japan
Which sentence is the most concise, having eliminated wordy phrases and obvious fillers?
We approve your request to leave early tomorrow.
Which medium would you use if you had to send a travel expense report to your supervisor with original, hard-copy receipts attached?
Memo
Which of the following is NOT a question you should ask when analyzing your audience?
What do I want my audience to know? ( I thought this was wrong, but it is correct).
Which is NOT something you would ask when assessing your document for proper content?
Does the document contain any typographical errors?
Which is NOT a category of common writing errors addressed in the revising stage of the ACE process?
Outlining
What are the four elements explored in the analysis stage of the ACE process?
Purpose, audience, content, and medium
Which sentence is written using passive voice?
The report was finished late.
Which of the following techniques is NOT designed to remove writer's block?
Put strict time limits on your drafting stage
What does "tone" refer to when used in the evaluating stage of the ACE process?
The voice of the document
Which of the following is NOT a benefit gained by outlining your content before composing?
Determining the accuracy of your graphics
Which team-building technique are you using when you acknowledge a team member's contributions?
Helping others feel pride in their work
Who or what is a primary audience?
The person to whom the message is addressed
In terms of logical fallacies, what is a hasty generalization?
Drawing a conclusion from a sample that is either too small or does not represent the larger population
In terms of logical fallacies, what is a false analogy?
Supporting an idea by comparing it to something that is not comparable
Which sentence is an example of refutation?
Even if you use a different formula, the numbers won't reach quota because one branch is still underperforming.
Which of the following is the most professional and appropriate way of motivating your audience to comply with your persuasive request for a favor?
Stressing the benefits of doing it
Which of the following is NOT a type of logical fallacy?
Fact refutation
In terms of logical fallacies, what is a red herring?
Focusing on an irrelevant issue to draw attention away from a central issue
Which type of persuasive message would you use to convince a seller that its return policy should NOT apply in your situation?
A customer claim
Which type of evidence should you avoid using in an argument that supports your persuasive message?
Engineered statistics
What should you NOT do in the close of a bad-news message?
Explain the bad news
In which situation would you use the direct approach to organize a bad news message?
When the audience is unlikely to be angered by the news
Which type of buffer does the following sentence use?
"Throughout 2014, organic produce availability in our area has declined, and our production has slowed considerably."
Background Information (pg.193)
How do you diplomatically reject a team member's idea while maintaining goodwill and ensuring that the person will continue to contribute in future projects?
Provide a convincing explanation
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