Leading cause of EEOC filings within a Dept. - ✔✔ Failure to act by a supervisor when an actionable item occurs.
Pre req for fire officer 1 based
... [Show More] on NFPA 1021 - ✔✔ FF II
IAFC identifies fire officer II Level as a ____________ fire officer - ✔✔ Manager
Hostile work environment applies to which of the following situations - ✔✔ Broad range of situations where employee feels discriminated
Political subdivision established by state or county gov. With sole purpose of providing fire protection within a defined geographic area. - ✔✔ Fire protection dist.
Organization that represents the interest of volunteer fire service - ✔✔ National volunteer fire council
Supervising officer is classified as what - ✔✔ Fire Officer 1
Organization defines and publishes the requirement for various levels of fire officer - ✔✔ International association of fire chiefs
Term used in the make up of many fire Departments across the nation to include more minorities - ✔✔ Diversity
Act of directing or guiding others in a course of action according to Fayol - ✔✔ Leading
Fire officer enforcing a Dept policy that is unpopular with labor - ✔✔ Officer is most likely a member of the same bargaining unit as the fire fighter they supervise
Fire officer IV job function normally would be - ✔✔ Chief Officer
Federal agency that established the national incident management system which is standard for emergency med in us - ✔✔ FEMA
Four functions of management - ✔✔ Planning
Organizing
Leading
Controlling
Basis of a strong positive supervisor/employee relationship - ✔✔ Open and honest communication
Employee files a hostile work workplace complaint within the fire Dept. Most cases with whom they file the complaint - ✔✔ Company officer
Company officer does not agree with new policy to enforce what should you do - ✔✔ Seek clarification in private but enforce the policy as directed
Mediator dealing with problems management and labor contract negotiations - ✔✔ Third party who is neutral
Equal opportunity act of 1972 amended the civil rights act of 1964 and expanded its coverage to include public and private employers with _________ or more employees - ✔✔ 15
Based on NIFRS What percentage of the average fire Dept. Workload involves firefighting - ✔✔ Less then 10 percent
Organization of a fire Dept can be examined based on - ✔✔ Function geography and staffing
What is an important element of the beginning of shift report given by the company officer to a supervising officer - ✔✔ All reports from the previous shift has been completed
Copy officers can strengthen their abilities and develop has relationships with their supervisors by doing which of the following - ✔✔ Make appropriate decisions at your level of responsibility
What suggestions did commissioners Stapleton offered to officers to help them learn and develop - ✔✔ Maintain a personal journal where you record incidents you ran in how you manage them
What is the root cause of most conflict between labor and management during contract negotiations - ✔✔ Failure to manage the relationship between the two parties
In terms of how many fire department is staffed text identifies three types of departments what are those three types - ✔✔ volunteer, combination, career
What is the primary source of funding for most fire departments - ✔✔ Sales and real estate taxes
In what year was the international Association of firefighters established - ✔✔ February 28 1918
Which of the following might be considered an important notification that falls within the Chiefs no surprise rule - ✔✔ Fire fighter on duty injury
What is the term for the maximum number of personnel or activities that can be effectively controlled by one individual - ✔✔ Span of control
Which of the following is the most common complaint that local government is found liable for all involved in an EEOC complaint - ✔✔ Failure to investigate the complaint
How did the Chiefs trumpet or Google come to be a symbol of authority in the fire Service - ✔✔ Before electronic amplification devices officers would give orders through these devices
Ethical choices are based on - ✔✔ A value system [Show Less]