the concept that an individual is limited in the number of subordinates that can be effectively supervised is - ✔✔ span of control
some of the
... [Show More] basic principles of organization are - ✔✔ unity of command, span of control, and division of labor
using everyday language is - ✔✔ clear text
an individual who accomplishes organizational objectives through the effective use of material and human resources is a - ✔✔ manager
true statements - ✔✔ misinterpretation by the receiver all too often leads to misunderstanding. The most important communication skill for supervisor is listening.
span of control is a management principle based on how many people a person can supervise and - ✔✔ can vary with different situations
rapid intervention teams are required - ✔✔ when crews are operating in a hazardous environment
listening is an __________ process - ✔✔ active
a ____________ is a guide for decision making - ✔✔ policy
a _____________ is a detailed plan/guide for action - ✔✔ procedure
true statements - ✔✔ delegate as much work-related authority as possible so that motivated subordinates can develop professionally. delegate authority to match the level of responsibility
one of the ways the productivity can be increased is through - ✔✔ delegation
effective oral communication - ✔✔ using words that accurately symbolize the image being conveyed
which is defined as the one supervisor principle - ✔✔ unity of command
to ensure control, units sending radio messages must - ✔✔ identify who they are calling and identify themselves before transmitting their message
the responsibility for ensuring safety of the unit must begin with the - ✔✔ company officer
division of labor - ✔✔ prevents duplication of effort
having senior firefighter assigned to a new recruit for purposes of skill improvement and position advancement is - ✔✔ mentoring
during emergency incidents, you must project - ✔✔ command presence
one of the management functions is - ✔✔ controlling
which is defined as breaking down large jobs into smaller tasks - ✔✔ division of labor
to improve success in delegation, you should - ✔✔ give authority to match the level of responsibility
when delegating a task to a subordinate, you have to ensure that the - ✔✔ assigned firefighter is capable of doing the job
when officers recognize that their span of control has been exceeded, they should - ✔✔ delegate assignments
delegation can - ✔✔ develop firefighters by expanding their capabilities
which is a basic element of interpersonal communication - ✔✔ feedback
when delegating job duties, you - ✔✔ should delegate only the appropriate amount of responsibility and authority to complete an assignment
the generally accepted span of control is ______ people - ✔✔ 3-7
setting the limits for expected performance and enforcing them is - ✔✔ discipline
effective company officers handle conflict by - ✔✔ confronting the problem as soon as it arises [Show Less]