Fire and Emergency Services Company
Officer Test With Solution
NFPA 1021 uses the term Fire Officer 2 to describe? - ANSWER On a large fire a second
... [Show More] level or
mid management supervisor has greater responsibility and authority than the first-level supervisor
What determines and assigns the duties, responsibilities, authority, accountability, and rank
designations for all fire and emergency service personnel - ANSWER The authority having
jurisdiction AHJ
NFPA _ places fire officers in four categories or levels based on their assigned duties. - ANSWER
NFPA 1021
Level 2 fire officer is - ANSWER Mid-level supervisor(supervisory/managerial)
level 3 fire officer is? - ANSWER First-line manager(managerial/administrative)
level 1 fire officer is? - ANSWER First-line supervisor
Level 4 fire officer is? - ANSWER Department manager or chief(administrative)
Level 1 and Level 2 personnel are considered ? - ANSWER company officers
level 3 personnel are generally regarded as ? - ANSWER battalion/district chief, assistant chiefs, of
deputy chiefs
Level 4 designation is reserved for ? - ANSWER The Fire Chief
What are the largest single officer group within the fire and emergency services? - ANSWER
Company Officers
Instruction that emphasizes job specific learning objectives and traditional skills-based teaching -
ANSWER Training
Involves instruction that emphasizes knowledge-based learning objectives that are not tied to a
specific job - ANSWER Education
IFSTA has traditionally provided training materials that are used throughout the ? - ANSWER US
and Canada
_ materials has expanded to an international market and resulted in the translation of materials
into German, French, Spanish, Japanese, Hebrew, Turkish, and Italian - ANSWER IFSTA
Fire and emergency services members are held accountable for delivering a service that meets the
_ customers needs - ANSWER external
_ are subjective, often based on emotions, not facts, and can be difficult to overcome - ANSWER
perceptions
_ _ may change as the new officer replaces another company officer - ANSWER Group dynamics
The officer must understand the experience level, _, and _ differences within the crew - ANSWER
educational, generational
A new company officer may be faced with the challenge that is best expressed as "We never did it
that way before." - ANSWER Traditions
What are the three roles a company officer plays in an organization? - ANSWER Public Servant,
Subordinate, Supervisor
A level 1 fire officer must administer the organizations _,_, and _ at the unit level - ANSWER
policies, procedures, orders
Upon arrival, the first-arriving company officer must develop and initiate an? - ANSWER incident
action plan IAP and incident safety plan ISP and establish the incident command system
What are all the roles that a company officer must learn to play? - ANSWER Leader, Supervisor,
Manager, and Unit member
What are the two types of decision making models? - ANSWER Centralized authority and
decentralized authority
Decisions are made by one person at the top of the structure . - ANSWER centralized
Decisions are made at a lower level - ANSWER Decentralized
With decentralization of authority what may occur? - ANSWER duplication of effort
_ is the process of providing subordinates with the authority, direction, and resources needed to
complete an assignment. - ANSWER Delegation
What states that each subordinate must have only one supervisor. - ANSWER Unity of Command
What is the path of responsibility from the top of the organization t [Show Less]