1. A nurse is caring for a client who states "I have to check with my wife and see if she thinks I am ready to go home" The nurse replies, "How do you
... [Show More] feel about going home today?" Which clarifying technique is the nurse using to enhance communication with the client?
A. pacing
B. reflecting
C. paraphrasing
D. restating: B
2. which of the following actions should the nurse take when using the communication technique of active listening (select all that apply)
A. open posture
B. write down what client says to avoid forgetting details
C. establish and maintain eye contact
D. nod in agreement with the client throughout conversation
E. respond positively when giving feedback: A C
E
3. a nurse if caring for a client who is concerned about his impending discharge to home with a new colostomy because he is an avid swimmer. which of the following statements should the nurse use (select all that apply)
A. you will do great. you just have to get used to it.
B. what are you worried about going home
C. your daily routines will be different when you go home
D. tell me about your support system youll have after you leave the hospital
E. let me tell you about a friend of mine with a colostomy who also enjoys swimming: C
D E
4. which of the following strategies should a nurse use to establish a helping relationship with a client
A. make sure the communication is equally reciprocal between the nurse and client
B. encourage client to communicate his thoughts and feelings
C. give nurse-client communication no time limits
D. allow communication to occur spontaneously throughout nurse-client relationship: B
5. a nurse is caring for a school-age child who is sitting in a chair. to facilitate effective communication, which of the following actions should the nurse take
A. touch childs arm
B. sit at eye level
C. stand facing child
D. stand with relaxed posture: B
6. A charge nurse is conducting a class on therapeutic communication to a group of newly licensed nurses. Which of the following responses by
the newly licensed nurse requires additional teaching regarding nonverbal communication?
A. Personal space
B. Posture
C. Eye contact
D. Intonation: D
7. A nurse is communicating with a client on the acute mental health facility. The client states, "I can't sleep. I stay up all night." The nurse responds, "You are having difficulty sleeping?" Which of the following therapeutic communication techniques is the nurse demonstrating?
A. Offering general leads
B. Summarizing
C. Focusing
D. Restating: D
8. A nurse is communicating with a newly admitted client. Which of the following is a barrier to therapeutic communication?
A. Offering advice
B. Reflecting meaning
C. Listening attentively
D. Giving information: A
9. A nurse is conducting therapy with several clients and their families. Effective communication with clients and families is based on:
A. discussing in-depth topics with which the client feels comfortable.
B. using silence to avoid unpleasant or difficult topics.
C. attending to verbal and nonverbal behaviors.
D. requiring the client and family to ask for feedback.: C
10. When a family asks a nurse for reassurance about a client's condition, which of the following is an appropriate response?
A. "I think your son is getting better. What have you noticed?"
B. "I'm sure everything will be okay. It just takes time to heal."
C. "I'm not sure what's wrong. Have you asked the doctor about your con- cerns?"
D. "I understand you're concerned. Let's discuss what concerns you specif- ically.": D
11. A nurse is caring for a 20-year-old client who is sexually active and has come to the college health clinic for a first-time checkup. Which of
the following inter [Show Less]