The nurse manager orienting newly hired nurses has explained the organization's blame-free environment. Which remark by one of the nurses indicates
... [Show More] understanding of the policy?
"When I make a mistake, I should report it and look for ways to prevent it from recurring."
The director of quality improvement reports that the hospital will soon be using "dashboards" as part of the quality management process. How should the staff interpret this information?
This electronic tool makes it easy to aggregate and display data.
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01:17
The following documentation was entered in the client's medical record: "The client was found lying on the floor. Dr. X was notified. Apparently, the restraints were improperly applied." Which statement best describes this documentation?
Inappropriate because it places blame on an individual
The nurse manager has had two incidents happen on the unit in the last month. An LPN administered an intravenous push (IVP) medication to a client and a nurse noticed alcohol on another nurse's breath. The manager is aware that the ________ will take action after being notified of these incidents.
State Board of Nursing
Which document serves to inform the nurse and the public of nursing expectations in ethical matters?
The Code of Ethics of the American Nurses Association
The nurse educator has recruited nursing preceptors to work with senior nursing students. The educator is teaching the preceptors about power and the education process. Which statement by a preceptor indicates learning has been effective?
"I can use power to teach the student how to motivate, communicate, and achieve outcomes."
As part of a shared visioning initiative, a new medication administration system has been adopted. A staff nurse has been chosen to relay the unit's dislike of the system to the evaluation committee. Which would be the most effective method to communicate the unit's disapproval?
"Medication errors have increased 40% on 3M since the new system began. We believe there is a problem."
There is a shortage of nurses on weekends. The unit manager asks nurses to work every other weekend in return for an additional 8 hours of paid vacation per month. Which type of power is this manager using?
Reward power
A newly promoted nurse manager would like staff to solve problems without relying on preconceived ideas. How should the manager role-model this ability?
Demonstrate a genuine desire to find our why there is dissention.
The nursing group has been charged with the task of solving a patient care problem on the unit. Which step should this group take first in this process?
Gather information to define the problem.
The nurse manager has scheduled a series of meetings with employees to solve a unit problem. The manager purposefully created a two-week gap in the meetings to allow which portion of the creative process to occur?
Incubation
A nurse plans to seek employment in an acute-care setting after graduation. Which form of communication would be most effective in applying for a position?
Send a written letter and résumé in the mail.
The nurse manager has determined that two staff nurses need to be hired. Which factor is most critical as the nurse manager prepares to submit the request to administration?
Timing of the request
The nurse manager should be most careful not to hold preconceived beliefs when listening to which person?
A staff nurse the manager has worked with for 25 years [Show Less]