Which example demonstrates appropriate client engagement during an interaction with a patient?
A patient receiving answers to questions about personal
... [Show More] treatment preferences
Which interaction with a strategic partner illustrates effective patient engagement for patients in the healthcare system?
Co-leading a hospital safety committee with the local fire department
A woman has just given birth for the first time and requires assistance with breastfeeding after leaving the hospital.
Which resource should provide direct assistance to this patient during this patient's first few weeks at home?
Lactation consultant
An individual who struggles with substance abuse is homeless and has been living in city shelters for the past year. The person approaches the free clinic with complaints of recurring respiratory infections and scabies.
Which case management model would best serve this patient?
Intensive
Which type of healthcare resource focuses on health promotion, disease prevention, illness avoidance, and minimizing outbreaks?
Public health
The director of a homeless shelter for women and children approaches an immunization clinic about connecting the 25 clients served at the shelter to health services. Which case management model would support this director's needs?
Brokerage
A case manager of an inpatient rehabilitation center that manages various chronic illnesses would like to help clients explore ways to reduce rehospitalization.
Which acute care case management model should be used for this care planning and delivery process?
Disease management model
Which type of case management model should be used by a case manager working on a short-stay rehabilitation unit within an inpatient care setting?
Integrated functional model
Which care model is designed to provide team-based care coordination for children and youth with complex behavioral health needs?
Wraparound care coordination model
A health services coordinator is seeing a patient in a substance abuse treatment program and is helping the patient identify his needs. The coordinator intends to recommend appropriate support services but does not plan to monitor or measure the outcomes.
Brokerage
Which action is an example of a nurse demonstrating client engagement while obtaining written informed consent?
Obtaining and witnessing a client's signature
Which strategy should be used to coordinate healthcare?
Joint coordination by a case management team
What is the first step in formulating an evidence-based research question?
Decide on the population to study
Which of the knowledge domains of care management is being used when a healthcare services coordinator performs a functional capacity evaluation?
Rehabilitation concepts and strategies
Which type of care attempts to prevent avoidable readmissions and negative health outcomes after a hospital discharge?
Transitional care
In which phase of the ADKAR model do the individuals self-assess their own progress through the change process?
Managing transitions
A care team associate is collaborating with a coworker on a new healthcare idea. They are writing the element of a SMART goal that encourages a change in attitude and skills.
Achievable
Which example illustrates a patient-centered, short-term intervention that is used to assist in a transition of care?
Providing transportation to patient while in therapy
Which important role does inpatient case management fill during the discharge planning process?
Facilitating medical services
Which component of motivational interviewing includes an affirming and autonomy-supportive counseling style intended to create a safe environment for sharing their concerns?
Relational
Which action by a nurse working in a home care setting demonstrates Health Insurance Portability and Accountability Act (HIPAA) compliance?
Verifying legal guardian status before disclosing information
Which description of a Health Insurance Portability and Accountability Act (HIPAA) security measure is valid?
HIPAA violations can result in financial penalties on both an individual and on an institutional level.
Which security practice can maintain confidentiality of patient records?
Using record access controls
Which practice supports the security of a patient's electronic medical record (EMR)?
Ensure that nurses log out of an EMR after each use
Which basic computer skill is needed by employees to maintain electronic medical records (EMR)?
Maintaining a secure password
Which National Committee for Quality Assurance (NCQA) initiative was developed to assess the quality of healthcare providers on a consistently measured set of criteria?
Health Plan Employer Data and Information Set (HEDIS)
Which state's successful comprehensive coverage model spawned the development of the Patient Protection and Affordable Care Act (PPACA)?
Massachusetts
Which healthcare reimbursement model reimburses providers based on patient health outcomes?
Value-based
Which patient classification system was implemented to help control and standardize costs for inpatient services billed to Medicare?
Diagnostic-related group (DRG)
Which essential health benefit is permitted under the Affordable Care Act?
Cessation interventions for adult tobacco users
Which type of utilization review evaluates the medical necessity of care actively being
provided?
Concurrent review [Show Less]