CPI Training Final Exam Questions and Answers.
What are the core values of CPI - ANSWER Care, Welfare, Safety, and Security for all
involved.
Core
... [Show More] value of CPI- CARE - ANSWER demonstrate respect, maintain dignity, and being
nonjudgmental and empathetic.
Core value of CPI- WELFARE - ANSWER provide emotional and physical support and
always consider the client's best interest.
Core value of CPI- SAFETY - ANSWER protect human rights and reduce and manage
risks.
Core value of CPI- SECURITY - ANSWER maintain a safe, effective, and therapeutic
relationship that relies on collaboration.
Aggression - ANSWER the outward expression of anger. Yelling, grunting,
verbalizing....
Violence - ANSWER the physical expression of anger. throwing desks at people.
Punching....
Key Learning Objective of CPI - ANSWER Identify behaviors that indicate an
escalation toward aggression and violent behaviors. Take measures to AVOID
escalation and to decelerate the crisis situation.
Crisis Development Model - ANSWER Behavior levels and the staff
attitudes/approaches in response.
The ANXIETY behavior level - ANSWER individual demonstrates changes in behavior.
wringing hands, sweating, rocking, talking rapidly.
The DEFENSIVE behavior level - ANSWER individual is starting to lose rationality.
Responses are disproportionate. sewaring, posturing, throwing items off table.
The RISK behavior level - ANSWER individual is demonstrating behaviors that put
himself or others at risk. May become physically violent or throw things at others.
The TENSION REDUCTION behavior level - ANSWER individual demonstrates a
decrease in emotional and physical energy. Increase in RATIONALITY. RELAXED
Staff Attitude/Approach to ANXIETY - ANSWER Supportive
Supportive approach in response to an individual's anxiety - ANSWER Offer support,
CPI Training Final Exam Questions and Answers
empathy, and tools you may know that will help them to become calm. Ask and listen to
what the person has to say.
Staff Attitude/Approach to Defensive Behaviors - ANSWER Directive
Directive approach in response to an individual's defensive behaviors - ANSWER
DECELERATE an escalating Behavior. Offer choices. set limits, give opportunities,
remain calm. Use visuals, reduce conversation, and utilize first/then strategies.
MANAGE the environment to REDUCE risk.
Staff Attitude/Approach to Risk Behaviors - ANSWER Physical Intervention
The PHYSICAL INTERVENTION approach to risk behaviors - ANSWER
Disengagement and or holding strategies to manage a risk behavior. Continuously
assess the behaviors and risks. Use least restrictive responses. Response must be
proportionate and reasonable. EX. barriers, removing others from the classroom....
Staff Attitude/Approach to TENSION REDUCTION - ANSWER Therapeutic Rapport
THe approach of THERAPEUTIC RAPPORT in response to an individual's tension
reduction. - ANSWER re-establish communication. Express you still care about the
individual. Debrief after the crisis with the individual and the staff separately. Provide
coping skills
Nonverbal communication that can help prevent escalation or promote de-escalation of
crisis situations. the "ics words" - ANSWER proxemics, kinesics, and haptics
nonverbal communication- proxemics - ANSWER personal space one allows is a form
of non-verbal communication to help deescalate crisis situations.
nonverbal communication- kinesics - ANSWER a person's body movements such as
posture, eye contact, hand movements, eyebrow movements can help to deescalate or
decelerate crisis situations.
nonverbal communication-haptics - ANSWER communication through touch or
refraining from touch can help to decelerate a crisis situation.
Supportive Stance- Nonverbal Communication - ANSWER the staff member is a legs
length away and turned with legs at a wide stance.
Reasons for SUPPORTIVE STANCE - ANSWER 1- Communicates respect, 2-
non-threatening, 3- maintain safety
Supportive stance includes what three Ps - ANSWER Position, proximity, and posture
position - ANSWER where you are in relation to the individual. [Show Less]