Due Care Guidelines
take responsibility for Care, Welfare, Safety, Security of themselves and others and adhere to the following:
1. I am responsible
... [Show More] for the safety of others with regards to my actions.
2. I will respect other participants as peers
Core Values Words
Care, Welfare, Safety, and Security.
How do the core value words fit with my own values
The core values of CPI ( Care, Welfare, Safety, and Security) fit with my core values of integrity, acceptance, honesty, compassion, respect, equality, and trust as they will provide a foundation for integrity in my decision making process when following the principle of CPI.
Crisis Development Model/Behavior Levels
1. Anxiety
2. Defensive
3. Risk Behavior
4. Tension Reduction
Crisis Development Model Staff Approaches to Behaviors
1. Anxiety <-> Supportive
2. Defensive<-> Directive
3. Risk Behavior <-> Physical Intervention
4. Tension Reduction<-> Therapeutic Rapport
Supportive Approach for helping Anxiety level
An empathic, nonjudgmental approach. Listen and allow time
Directive Approach for helping Defensive Level
Decelerating an escalating behavior. Take control of a potentially escalating behavior.
Physical Intervention for Risk Behavior
Disengagement and/or holding skills to manage risk behavior.
Integrated Experience with the Crisis Behavior Model
Behavior influences behavior
Nonverbal Communication PKH
Proxemics
Kinesics
Haptics
Proxemics
personal space.
Kinesics
body language
Haptics
communication through touch
Nonverbal Communication: Supportive Stance
Reasons for using it:
It communicates respect.
non-threatening
Maintains safety
How can we modify our supportive stance?
remain at an angle and one-leg length away. If the person is sitting you can squat or kneel down and still maintain a supportive stance. Posture-get to their level.
What are the 3 Ps of non-verbal communication
Position, Posture, Proximity
How can you modify the 3 Ps to support a person.
Position is where you are in relation to others and you can stand, kneel, or sit to the side of an individual at an angle places you in a safer position.
Posture is how you hold and move your body. Standing, sitting, kneeling. Also the way you move your hands, arms, head, eye contact.... Adopting a posture with legs shoulder width apart helps you to remain balanced and nonthreatening.
Proximity is the distance between people. Consider gender, relationships, activity. remain at least one arms length away.
Paraverbals
tone
volume
cadence
Verbal Escalation Model
Questioning
Refusal
Release
Intimidation
Tension Release
Staff approach for the Questioning level of Defensive Behavior
Provide a rationale answer for a rationale question.
Staff approach for the Refusal level of Defensive Behavior
Set reasonable limits
Staff approach for the Release level of Defensive Behavior
allow venting and possibly move student or audience.
Staff approach for the Intimidation level of Defensive Behavior
Take all threats seriously and avoid physical interventions unless there is no safer alternative.
Keys to Limit Setting SRE
Simple/clear
Reasonable
Enforceable
Empathic Listening 5 characteristics
1-NONJUDGMENTAL
2-undivided attention
3-allow silence for reflection
4-listen for feelings and facts
5-restate and paraphrase
Precipitating Factors
factors that influence behavior
Rational Detachment
Ability to manage your own behavior and attitude
Integrated Experience
behavior of student influences behavior of staff and vice versa
Maximizing Productive Responses
- Learn to keep yourself safe and learn to keep the individual in crisis safe.
- Use a team approach
Use of the Decision Making Matrix
It is to assess RISK Behavior [Show Less]