Which of the following types of referrals is used in an emergent situation? ✔✔STAT
Which of the following schedules more than one patient at the same
... [Show More] time with the same provider while still allowing adequate time within the hour to see all scheduled patients? ✔✔Wave booking
Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? ✔✔Blood borne pathogens standard
Which of the following methods organizes patient records in chronological order according to the department that provided the care? ✔✔SOMR
An older adult patient presents to a physician's office with his adult daughter to clarify when to take his new medication. Which of the following actions should the medical administrative assistant take? ✔✔Advise the daughter and patient that the physician will speak to them about the prescription
For medical billing purposes, which of the following is good practice when updating information from established patients? ✔✔Request verification of current patient information at each visit
Once a physician signs advance directives, the medical administrative assistant should have which of the following witness the signature? ✔✔Non-affiliated individual
Which of the following prefixes means "masculine"? ✔✔Andr-
An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? ✔✔Certified Mail
Several patients cancel their appointments for the day. Which of the following is the first action for the medical administrative assistant to take? ✔✔Contact patients who are on the waiting list
Which of the following telephone calls should the medical administrative assistant route directly to the provider? ✔✔A provider from another office needs to discuss a patient's case
A medical administrative assistant scheduling a patient for a procedure. Which of the following actions should the assistant take first? ✔✔Obtain a written prescription from the provider.
A medical administrative assistant is creating a business correspondence. Which of the following salutations is appropriate for the assistant to use? ✔✔Dear Mr. Goodwin:
Which of the following is required to establish medical necessity on the patient encounter form? ✔✔Diagnosis code
A patient receives an explanation of benefits stating services will not be covered because out-of-pocket medical expenses have not been met. The amount owed is defined as which of the following? ✔✔Deductible
Which of the following is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? ✔✔$72 (This amount represents the 20% that should be sent to the secondary plan. Twenty percent of $360 equals $72.) [Show Less]