Chapter 10: Strategic Planning and Organizing Patient Care
MULTIPLE CHOICE
1. You decide to make it a priority to read the semiannual report by the
... [Show More] Institute of Medicine entitled “To
Err Is Human.” The report will enhance the care that you provide because it deals with:
a. FDA drugs that have been recalled each year.
b. preventable adverse events and deaths each year.
c. patient safety regarding system failures and human failures.
d. National Advisory Council in Medicine.
ANS: B
The report by the Institute of Medicine (IOM) reports that preventable adverse events cause loss of
lives.
PTS: 1 DIF: Application REF: INTRODUCTION
2. When developing a strategic plan, the nurse manager is aware that a critical competency for 21st
century health care organization is:
a. maintaining costs. c. continuous quality improvement.
b. leadership. d. systems management.
ANS: C
Leadership in the health care
organizations of the 21st century demands competent nurses. Functioning in a leadership role requires
an understanding of how systems function.
PTS: 1 DIF: Comprehension REF: INTRODUCTION
3. A nurse manager is developing the value statement of the principles and beliefs that direct the behavior
on the unit. The value statement is consistent with that of the organization and will become the unit’s:
a. mission. c. purpose.
b. philosophy. d. strategic plan.
ANS: B
organization’s behavior. The mission is a formal expression of the purpose or reason for existence of
the organization. A strategic plan is the sum total or outcome of the processes by which an
organization engages in environmental analysis, goal formulation, and strategy development with the
purpose of organizational growth and renewal.
PTS: 1 DIF: Application REF: PHILOSOPHY
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excellence in patient care.
Most health care organizations have mission statements that speak to providing high quality or
4. You are seeking your first nursing position and decide to review the mission statement of each
hospital. You realize that each organization’s mission statement addresses which of the following?
a. Providing care c. Educating professionals
b. Promoting research d. Providing quality of care
ANS: D
Some mission statements focus on providing care, educating health care
professionals, promoting research, and offering community-based activities.
PTS: 1 DIF: Analysis
REF: ORGANIZATIONAL VISION, MISSION, PHILOSOPHY
5. A nurse manager decides to engage in some strategic planning with the staff that will require the staff
to focus on which aspect of the unit?
Continues... [Show Less]