Benchmarking
the process of comparing an organization's practices and technologies with those of other companies
Rules
Specific; direct
... [Show More] participants and employees to act in a prescribed manner
Policies
broad and open to interpretation. Based on circumstances, set direction.
Anti-discrimination is an example of a
policy
Procedures
Chronological sequence of activities; define steps for implementation. Outlined in operations manuals. A process for completing a task.
A public Parks and Recreation agency's services are divided into three categories:
Parks, programs, and facilities
It is the PRP's responsibility to ensure that the public has the opportunity to (3 things)
1. Participate in quality rec programs, 2. enjoy attractive parks, 3. Ensure that facilities are effective and safe
Evaluations
Explain the value of the expenditures of the services and explain that services are meeting community needs
Needs assessment
provides feedback on community attitudes, opinions, and perceptions of P&R department & its resources
Conflicting management strategies: There is an ongoing struggle in Parks and Recreation between these two things:
Conservation and development
"No flying of model aircrafts behind zero line, no aerobatics or high-speed passes" are examples of:
Rules
"Model aircrafts/boats shall be allowed only by permit issued by Parks and Recreation Director" is an example of a:
Policy
"To obtain a permit, first call the Parks and Recreation Director, then pay permit fees and submit application" is an example of a
Procedure
Comprehensive Plan
Identifies short and long-term priorities for P&R department, includes agency's goals and policies, identification of deficiencies, inventories, and developed standards for Parks
Master Plan
Subsets of comprehensive plan; focuses on physical resources and development. Typically updated every 10 years. Driven by data.
Strategic Plan
Development or revision of mission and vision; action plan for achieving goals and objectives. Based on data analysis that provides insight to trends in agency's internal & external environments [Show Less]