V.U.C.A. - correct answer is an acronym that stands for volatility, uncertainty, complexity and ambiguity, a combination of qualities that, taken
... [Show More] together, characterize the nature of some difficult conditions and situations.
Volatility - correct answer Indicates how much and how quickly the value of an investment, market, or market sector changes.
Ambiguity - correct answer is manifested in a lack of clarity and the difficulty of understanding exactly what the situation is.
Strategic Human Resource Management - correct answer is the long-term integration of HR strategies with organizational goals.
Operational Human Resources - correct answer work related to running the core business, such as payroll, hiring, disciplining employees, and other tasks relating to day-to-day operations (typical for PHR-level professional).
Ethics Policy - correct answer are guidelines for all employees of a company to do the right thing and behave at high standards at all times.
What should an employee handbook contain? - correct answer 1) Your company's history, mission, vision and goals
2) Your company's core values and culture
3) Human resources and legal information related to employment
4) Your company's policies
5) Employee benefits and perks
Workers' Comp Aggregate Report - correct answer collects a wide variety of workers' compensation insurance information from insurers.
Utilization Report - correct answer is a report to help monitor the workload of your employees.
Injury and Illness Prevention Program (IIPP) - correct answer is an important written workplace safety program containing information on responsibility, communication, compliance, record keeping, hazardous situations, etc.
Workforce Analytics - correct answer growing in popularity as a tool that employers use to gather data on a macro level about the workforce.
Functions of Sales vs. Marketing Department - correct answer The sales function serves as the near-term need of the customer. The marketing function serves the long-term goals of placement, product, price, and promotion.
A Code or Statement of Conduct - correct answer Can serve many purposes. It may serve to define proper behavior when there is conflict of interest in an ethics policy. It may also describe expected standards of behavior in both the employee handbook and the IIPP.
Change Management - correct answer A critical process used to effectively manage the change required to implement STRATEGIC initiatives.
Authoritarian and Transformational - correct answer Management/leadership styles, NOT strategies.
Risk Management - correct answer is the practice of FORECASTING and RESPONDING to risks facing an organization.
Workforce Expansion - correct answer As a STRUCTURAL change is often the result of business growth or decline (i.e. opening a second facility while keeping headquarters in the same location).
Cost Per Hire (CPH) Metric - correct answer Is useful when needing to calculate the true cost associated with recruiting and selection (i.e. advertising, labor rates to screen resume and interview candidates, costs for pre-employment testing, and administrative costs associates with hiring).
Reengineering - correct answer The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed.
Corporate vs. Organizational Restructuring - correct answer Corporate Restructuring is the process of reorganizing your financial and organizational resources in response to internal or external pressures or change.
Organizational restructuring involves changes to jobs: what they do, how many there are, where they are located and how they work.
Replacement Cost - correct answer is the price that an entity would pay to replace an existing asset at current market prices with a similar asset.
Accession Rate - correct answer # New Employees / Total # of Employees
Employment Litigation Statistics - correct answer Helps HR professionals stay up to date on trending and forecasting to help predict areas of vulnerability based on the legal climate.
Which of the following usually present the most risk of a discrimination charge being filed with the EEOC? - correct answer Retaliation (highest risk), Race (second), & Disability (third)
Purpose of Legislative Committee - correct answer To study a bill and determine the likelihood that the bill will be able to pass a vote in the full body of congress.
Lobbying - correct answer An activity in which anybody can participate to influence laws and regulations.
Code of Conduct - correct answer is EMPLOYEE standards of behaviors.
Ethical Statement - correct answer is ORGANIZATIONAL standards of behavior. [Show Less]