ATI proctored leadership exam
A nurse manager is reviewing the stages of conflict resolution with the nursing staff. The nurse manager should instruct
... [Show More] the staff to expect the stages of the conflict to occur in what order? (Order the steps of the process by placing the letters in the correct sequence.) 1. The conflict process is latent conflict, which involves awareness of potential situations that can create conflict. 2. Conflict aftermath, where those involved recognize the positive and negative outcomes in how the situation was managed. 3. Felt conflict, where those affected become personally involved. 4. Manifest conflict, where those involved begin to take action 5. Perceived conflict, where those affected are discussing the situation, but in an impersonal manner. - ANSWER-1. The conflict process is latent conflict, which involves awareness of potential situations that can create conflict. 2. Perceived conflict, where those affected are discussing the situation, but in an impersonal manner. 3. Felt conflict, where those affected become personally involved. 4. Manifest conflict, where those involved begin to take action 5. conflict aftermath, where those involved recognize the positive and negative outcomes in how the situation was managed. Management - ANSWER-Process of planning, organizing, directing, and coordinating the work within an organization Leadership - ANSWER-Ability to inspire others to achieve a desired outcome Authoritative leadership - ANSWER-makes decisions for the group motivates by coercion Good for crisis situations and bureaucratic settings effective for employees with little or no formal education Democratic leadership - ANSWER-Includes the group motivates by supporting staff achievements good when cooperation and collaboration are necessary Laissez-faire - ANSWER-Makes very few decisions effective with professional employees Contemporary leadership theory - ANSWER-supports the belief that leaders can develop the necessary skills Transformational leaders - ANSWER-empowers followers to assume responsibility for a communal vision and personal development is a secondary outcome Transactional leaders - ANSWER-focus on immediate problems, maintaining status Quo and using rewards to motivate followers Emotional intelligence - ANSWER-ability of an individual to perceive and manage the emotions of self and others 5 management functions - ANSWER-Planning Organizing staffing directing Controlling clinical reasoning - ANSWER-mental process used when analyzing the elements of a clinical situation and using analysis to make a decision [Show Less]