With APM, you can address business challenges such as (5):
-Redundant applications for similar functions
-Increasing cost of owning and maintaining
... [Show More] applications
-Increasing demand to upgrade the existing applications for new functions
-Conflict between in-house legacy applications and that of the vendors
-Inadequate performance because of outdated applications
Overcome business challenges with these APM processes (4):
-Classify
-Measure
-Analyze
-Plan
APM uses the following Key Solutions (4):
- Application Classification
- Applications Assessment Framework
- Reports and Dashboards
- Integration with other applications
Add-on plugins, available on subscription (3):
-Performance Analytics - Content Pack - Application Portfolio Management [com.snc.pa.apm]
-Performance Analytics - Content Pack - Application Portfolio Management and Change Management [com.snc.pa.apm.change_request]
-Application Portfolio Management, Performance Analytics - Problem Management [com.snc.pa.apm.problem]
APM activates the following related plugins if they are not already active (3):
-Project Portfolio Suite with Financials [com.snc.financial_planning_pmo]
-Fiscal Calendar [com.snc.fiscal_calendar]
-Tree Map [com.snc.treemap]
The following plugins are required for specific features in APM module (2):
-Business Planner [com.snc.apm.business_planner]
-Domain Support - Domain Extension Installer plugin (IS THIS RIGHT?) Thought it was bubble chart
Tables Installed with APM
-Application Bubble Chart [apm_bubble_chart]
-Application Service Risk [sn_apm_tpm_business_service_risk]
-Application Category [aom_application_category]
-Application Family [apm_application_family]
-Indicator [apm_metric]
-Indicator Score [apm_app_indicator_score]
-Scoring Profile [apm_application_profile]
-Profile Indicator [apm_application_profile_indicator]
-CI Score [apm_app_score]
-Business Application [cmdb_ci_business_app]
-Application Service Software Model [sn_apm_tpm_service_software_model]
-Goal Contribution Target [goal_contribution_target]
-Demand Action [apm_idea_action]
-Risk Parameter [sn_apm_tpm_risk_parameter]
Risk Parameter Score [sn_apm_tpm_risk_param_score]
Software Model Risk [sn_apm_tpm_software_model_risk]
Roles Installed with APM
sn_apm.apm_user = Access to create/update applications, view landscape, and roadmap
sn_apm.apm_admin = Create or Update Application records and access administration activities
sn_apm.apm_analyst = Access applications landscape, dashboards, roadmaps, strategy program workbench, and associated pages.
Application Classifications
Classifying applications into groups and categories. Identify relationships and redundancies between the applications more easily. Build a complete applications inventory and map the apps to the business functions
Application Classification Attributes(5):
all require apm_admin to create/edit
-Application Category (mandatory) = grouping attribute which can be used to make application rationalization decisions.
-Category Group (optional) = Grouping attribute used for filtering and reporting app categories
-Application Family (Optional) = Group applications by the manufacturers classification of their products into various suites
-Business Process (Optional) = primarily used for filtering and reporting
-Software Model = Specifications of software such as manufacturer, version, release date, and end of life date.
Business Process/Capability Hierarchy
An ordered grouping of business processes in a hierarchical fashion. For example, L0 and L1 processes.
Demand Action
Strategic decisions that you want to execute for an application.
T/f: Email notifications are inactive by default.
True
Business Capability
The ability of an organization to do its business activity successfully and fulfill its business goals
T/f: For business applications you can create only one scoring profile
False, you can create multiple
T/f: For business capabilities you can create only one scoring profile
True
What are the two types of relationships between Business Capabilities and Business Applications
Provides By::Provides
Provides::Provides by
What role is required to create a business capability
sn_apm.apm_admin
Conditions to update or delete a capability:
-When you add a capability, the level of the new capability in the hierarchy is automatically assigned based on the level of the parent capability that is attached.
-If a parent capability is updated in the hierarchy, then the levels of all its child capabilities are recalculated. Otherwise, a capability can only be updated of its name, description, or parent.
-While adding or updating a capability the total number of levels cannot exceed more than six in the hierarchy. For example, the levels can be from 0 to 5, where 0 is the root level.
-You can delete capabilities that are at the leaf node level only. Or, a capability that does not have a child capability of its own.
-Do not create circular relationships. In creating a parent capability, a child capability cannot be its parent.
Personas governing capability based planning (3):
Business Owner: Importance is to perceive the existing capabilities and work out strategies to identify the areas that need investments to plan for better allocation of expenses on projects
Application Portfolio Owner: Importance is to identify those capabilities that impact your business applications and address them, so that they business applications function effectively.
Capability Planner: Needs to establish capabilities in the light of the industry norms of applying procedures that have been termed as best practice, being most effective and yielding best results. [Show Less]