HCAD 710 Exam 7 2023
1. Authoritarian
2. Legalistic
3. Humanistic - Correct answer-The management philosophies governing employee relations are
... [Show More] identified as:
Authoritarian - Correct answer-___________ schools of employee relations arose first.
work; people - Correct answer-Authoritarian management focuses on __________ and
minimized the importance of ____________.
fear - Correct answer-In the Authoritarian management system, the motivating force for
productivity is ___________.
"in charge"; coercive style - Correct answer-Autocratic managers are unquestionably
__________ _________ and use Golman's __________ __________ leadership.
-do as they are told
-leave - Correct answer-In the Authoritarian management style, employee have 2 options:
1930s; Civil Rights Act of 1964. - Correct answer-The legalistic movement began in the ________ with the passage of wage-and-hour laws and the enactment of labor laws. It blossomed with the passage of the _________ ______ _______ __ _______.
employee rights. - Correct answer-Legalistic managers now interact with employees out
of a strict regard for __________ __________.
reactive process - Correct answer-Legalistic management was a _______ ________ to
a lot of laws that protected worker's rights.
-Legislation
-The human relations movement in management - Correct answer-Two significant influence in Humanistic management:
Scientific Management - Correct answer-Management style that came about in the
1900s.
efficiency; amount of time required to perform any given task - Correct answer-The goal
of scientific management was __________, defined largely by the:
Key innovators of scientific management movement - Correct answer-Frederick W.
Taylor
Frank and Lillian Gilbreth
Henry L. Gantt
Frank Bunker
process (work); production (output); people - Correct answer-Scientific management
focused on ___________and ___________ while largely ignoring __________.
American industrial assembly lines - Correct answer-Scientific Management made significant contributions to ___________ _____________ __________ __________ and other repetitive work situations.
Scientific Management - Correct answer-Strengthened the concept of production-
centered management.
1. Job organization system
2. Cooperative motivation system - Correct answer-Two parallel management systems described by Rensis Likert in 1961:
-Repetitive work is dominant
-Jobs are usually well organized with considerable structure
-tight controls are possible
-Output can be accurately scheduled - Correct answer-Characteristics of job organization:
production-centered; output - Correct answer-Management within the job organization
system is ____________ ___________ while being focused on the process and its
_________.
economic motives. - Correct answer-The success of the job organization system
depends on _______ __________.
not all work was "routine". - Correct answer-Cooperative Motivation sprang out of
realization that:
-Jobs are loosely organized
-Tight controls are not possible
-Output can be scheduled only in general terms
-Speed of a process is not predictable, nor necessarily desireable - Correct answerCharacteristics of Cooperative Motivation:
people-centered. - Correct answer-Cooperative Motivation management should be
__________ ___________.
individual enthusiasm; motivation - Correct answer-In Cooperative Motivation success
depends on _________ __________ and __________.
people-centered; production-centered - Correct answer-In most circumstances, ________ __________management is more effective in inspiring productivity than is _______ _________ management.
lower productivity - Correct answer-Close supervision is associated with _______
__________ when compared to more lenient supervision and giving people
responsibility and more control over their work.
business owners and industries - Correct answer-Since the 1960s, the federal
government has shifted much of the social responsibility for workers to ___________.
-Unemployment compensation benefits
-Applicants cannot be discriminated against in hiring or promotion
-People performing similar jobs must receive similar pay
-Workers' compensation
-Assistance during personal and family problems - Correct answer-Impact of Civil Rights Act of 1964 and other legislation
Authoritarianism - Correct answer-_________________ remains but is steadily
diminishing in prevalence, particularly in higher-order jobs.
Legalism - Correct answer-_______________ as a primary management style is steadily being replaced by the Humanistic Approach (but some legalistic traits will always be present, particularly in crisis situations)
Humanistic - Correct answer-______________managers provide fair and more inclusive workplaces because they believe that doing so is the proper way to conduct themselves, manage others, treat people and improve productivity and retention.
Authoritarian management - Correct answer-_______________ ______________ can
be found in some contemporary organizations in isolated departments or pervading
entire organizations.
humanistic management - Correct answer-•Major theoretical contributions to ______________ _____________ were made by Abraham Maslow, Douglas McGregor, and Rensis Likert.
legalistic - Correct answer-The ______________ environment has emerged since the
enactment of the Civil Rights Act in 1964.
Arbitration - Correct answer-A legal alternative to litigation ("alternative conflict
resolution")
reach a decision - Correct answer-The purpose of arbitration is to
____________________.
binding arbitration - Correct answer-With ___________ _________, the decision of an
arbitrator can be converted into a legal judgment. [Show Less]