IOM correct answer: is an independent nonprofit organization that works outside the federal government to provide unbiased and authoritative advice on
... [Show More] health and health care to decision makers and the public.
To Error is Human correct answer: a groundbreaking report identifying medical errors as the leading cause of injury and unexpected death in health-care settings in the United States
Purpose was to improve health care quality, safety, current medical knowledge, and customer-specific values and expectations.
Advisory Commission on Consumer Protection and Quality in the Health Care Industry drafted the consumer bill of rights and responsibilities (1997) correct answer: Information disclosure
Choice of providers and plans
Choice of health-care providers that is sufficient to ensure access to appropriate high-quality care
Access to emergency services
Participation in treatment decisions
Respect and nondiscrimination; confidentiality of health information
Complaints and appeals
Consumer responsibilities
IOM Reports correct answer: In turn the Commission challenged all health-care organizations and professionals to work continually to reduce the burden of:
Illness, injury, and disability of the people of the United States
IOM's 21st Century report in 2001; Crossing the Quality Chasm: A New Health System for the 21st Century addressed six aims:
Safe, Effective, Patient-Centered, Timely, Efficient, and Equitable (p.5)
IOM identified 10 rules to redesign and improve health-care delivery (p. 6)
IOM's report Health Professions Education: A bridge to quality (2003)
Provide patient-centered care, work in interdisciplinary teams, employ evidence-based practice, apply quality improvement, and use informatics
QSEN Faculty adapted the correct answer: the IOM competencies for the nursing profession and identified the knowledge, skills, and attitudes (KSA) for each competency that should be developed in prelicensure nursing education. http://qsen.org/
Patient-centered care
Teamwork and collaboration
Evidence-based practice
Quality Improvement
Scanning barcodes, pt medications,
Safety
Fall risks, needle sticks,
Informatics [Show Less]