MBA 6207 Midterm Exam - Questions and Answers In a manufacturing organization, the supply chain is a key value chain whose primary activities include all ... [Show More] of the following EXCEPT: marketing and sales finance and accounting customer service inbound logistics In the contemporary view of information systems, they are considered an integral part of the supply chain management process mainly because they: _________. aid in product transformation are a means of producing output are a means of providing input into the process all of these Suppose you are assigned to manage a virtual team. Which of the following will you NOT do? define goals, and set expectations ensure the team members are familiar with each other at a personal level be aware of team members cultural sensitivity hold team meetings regularly - whether the team members like it or not While __________ attempts to understand and measure the current process and make performance improvements accordingly, __________ is the analysis and redesign of workflow that occurs at the systems level or companywide level and the end-to-end view of a process. organizational learning; business process reengineering (BPR) continuous improvement; business process reengineering (BPR) business process reengineering (BPR); continuous improvement continuous improvement; service oriented architecture All of the following are potential drawbacks to outsourcing EXCEPT: greater focus on core business loss of flexibility and control low employee morale potential for data breaches According to Lewin and Schein's 3-stage model of organizational change, which of the following tasks would be found in the 'unfreezing' stage? Monitor progress against success criteria Establish processes and systems to institutionalize change Establish controls to ensure change is occurring Assign leaders and implementation team Which of the following is NOT one of the four main components in Leavitt's Diamond? systems tasks technology people When an organization commits to policies that foster a learning culture, integrate organization-specific training, development and learning policies, and establishes measurable targets of learning, it indicates that the organization's strategy includes __________. supply change management separation of duties organizational learning lean learning methodology A(n) _____ innovation initially provides a lower level of performance than the marketplace has grown to accept but is improved to provide some new performance characteristics and becomes more attractive to users in a new market, eventually displacing the former product or way of doing things. organizational sustaining disruptive culture Which of the following is one of the main areas of support activities in the supply chain of a manufacturing organization? Service Procurement When an organization chooses to be a(n) __________ type of innovation adopter of a system, it should provide its employees with evidence of the system's effectiveness and success stories so that they can listen to and follow the opinion leaders. early adopter late majority early majority laggard The diffusion of innovation theory states that adoption of any innovation happens all at once for all members of the targeted population. True False In most large organizations, the IS department is divided into the following functions __________. systems, operations, and development operations and development operations and support operations, development, and support Which of the following is NOT a task typically associated with the systems analyst role? troubleshooting problems after implementation collaborating with others to build a software product from scratch choosing and configuring hardware and software conveying system requirements to software developers and network architects Important functions of the chief information officer include employing an IS department's equipment and staff to help the organization reach its goals monitoring the financial considerations of the IS department, such as return on investment ensuring the organization complies with laws and regulations all of these Suppose, you need to advise someone about getting a certification. Which of the following will be appropriate advice? Certifications are vendor-specific Certifications are the same as courses offered at universities Getting certification is a sure way of improving your income You need a college degree before you can take a certification exam The information systems operations group is responsible for the day-to-day running of IS hardware to process the organization's information systems workload. True False [Show Less]
