I’ve just bought a document/study guide, but I’m not satisfied at all. What should I do now?

/ Refunds / I’ve just bought a document/study guide, but I’m not satisfied at all. What should I do now?


Obviously, we are very disappointed that you are unhappy with the item you purchased. We would love to provide you with the best documents. However, due to the sheer amount of documents, traffic, and diversity, it's nearly impossible for us to verify the quality of each and every document. There are more than 40,000 documents on Docmerit, all written by students and placed for sale under their own name.

Terms to apply for a refund
Please verify whether you meet the following requirements to apply for our 100% Money Back Guarantee:

  •     Your purchase was within the last 5 days
  •     You contacted the seller of the item to tell him/her why you are dissatisfied with the quality
  •     You verified that you don't file a complaint about a lack of information, chapters or subjects that the seller did describe were missing in the advertisement
  •     You have not downloaded the document.


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