How to remove the bad review and ratings?

/ Account / How to remove the bad review and ratings?


DocMerit cannot simply remove bad reviews. After all, the buyer of a summary has chosen to give it for a reason.

However, what we recommend is to respond to the review and ask for the reason behind it and/or send a private message to the buyer. In this way, you show that you are able to change something and help someone further along. Hopefully, potential buyers will understand this.


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