Liberty University HSCO 508 EXAM 1
Attempt Score
96 out of 100 points
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· Question 1
2 out of 2 points
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When a client feels supported to explore options and to make his/her own decisions regarding changes, he/she is experiencing
· Question 2
2 out of 2 points
Stewart, Zediker, and Witteborn identified the main reflecting skill as
· Question 3
2 out of 2 points
Which of the following is not associated with self-efficacy?
· Question 4
2 out of 2 points
In real dialogue, according to Herzig and Chasin, participants do all of the following, except:
· Question 5
2 out of 2 points
The term dialogue consists of two Greek words, “dia” and “logos”. “Logos” is meaning or understanding. “Dia” means
· Question 6
2 out of 2 points
Normal thinking speed is ____ words per minute.
· Question 7
2 out of 2 points
An avowed identity is one that others assign to you, while an ascribed identity is one that you assign yourself.
· Question 8
0 out of 2 points
According to France and Weikel, a client who has successfully implemented a human services worker’s advice with a positive outcome has enhanced his/her
· Question 9
2 out of 2 points
The person who starts a conversation is fully responsible for its outcome.
· Question 10
2 out of 2 points
______ seeks to communicate concern about the other’s difficulties, whereas _______ seeks to calm the other down by making an assertion.
· Question 11
2 out of 2 points
Silence is considered a(n) ______ cue.
· Question 12
2 out of 2 points
Stewart’s statement that “there’s a direct link between the quality of your communication and the quality of your life” is similar to
· Question 13
2 out of 2 points
Shafir defines ___________ as accurate receiving, retaining information, sustaining attention, attending to one’s own speech, and encouraging the person listened to.
· Question 14
2 out of 2 points
________ occurs through three basic sub-processes: selection, organization, and inference making.
· Question 15
2 out of 2 points
The primary tension of dialogue is between
· Question 16
2 out of 2 points
Which of the following is not a subprocess of perception?
· Question 17
2 out of 2 points
Effective self-disclosure focuses on the
· Question 18
2 out of 2 points
The central theme of Scott's essay on fierce conversation is
· Question 19
2 out of 2 points
_____________ are structures dealing with certain sequences of action and are a type of Cognitive Schemata.
· Question 20
2 out of 2 points
The following is true of the process of identity construction except
· Question 21
2 out of 2 points
Who of the following tends to maintain the most eye contact in a conversation?
· Question 22
2 out of 2 points
Which of the following is not true about nonverbal communication according to France and Weikel?
· Question 23
2 out of 2 points
___________ is what makes the human world different from the spaces inhabited by other living beings.
· Question 24
2 out of 2 points
Doing something helpful next, responding fruitfully to what’s just happened, taking an additional step in the communication process is referred to by Stewart as
· Question 25
2 out of 2 points
Offering an analysis of a client’s situation is usually unhelpful because it
· Question 26
2 out of 2 points
____________ is a theory or explanation about another person’s behavior that provides a way of making sense out of what is occurring.
· Question 27
2 out of 2 points
A belief in one’s ability to successfully execute a desired behavior is
· Question 28
2 out of 2 points
According to Stewart, it is easier to understand how identity construction works if you adopt what has historically been a/an ___________ perspective.
· Question 29
2 out of 2 points
Stewart defined communication as a continuous, __________ , and collaborative process of verbal and nonverbal meaning-making.
· Question 30
2 out of 2 points
The fundamental ____________ error is the mistaken tendency people have to atrribute others’ behaviors to internal, rather than external, causes.
· Question 31
2 out of 2 points
Which of the following is not a feature of the personal?
· Question 32
2 out of 2 points
To avoid causing a client to feel interrogated, what type of questions are recommended?
· Question 33
2 out of 2 points
Which of the following is most like conversation as prayer, as described by Sacks?
· Question 34
2 out of 2 points
In normal conversation, native English speakers tend to speak faster than they can think.
· Question 35
2 out of 2 points
According to Stone, Patton, and Heen, failure to express oneself leads to
· Question 36
2 out of 2 points
Which of the following is a mental guideline that helps us process an incoming cue?
· Question 37
2 out of 2 points
Stewart, Zediker&Witteborn suggest that there are four steps in developing focusing skills. Which of the following is not one of these steps?
· Question 38
2 out of 2 points
Incomplete sentences and repetitive body movements suggest
· Question 39
2 out of 2 points
The O = SAT formula is used to describe
· Question 40
2 out of 2 points
According to Stewart, the most important single communication skill is
· Question 41
0 out of 2 points
The fact that all communication involves choices suggests that humans are inherently
· Question 42
2 out of 2 points
Sacks suggests that religion can be a source of conflict because we fail to realize that though there are many faiths, God has given us only one world in which to live together.
· Question 43
2 out of 2 points
Which of the following is not a required skill set for empathic listening, according to Stewart, Zediker&Witteborn?
· Question 44
2 out of 2 points
What type of reflection should generally be avoided, according to France and Weikel?
· Question 45
2 out of 2 points
According to Stewart, the most influential communication event is
· Question 46
2 out of 2 points
______________ means revealing to another person how you perceive and are reacting to the present situation and giving any information about yourself and your past that is relevant to an understanding of your perceptions and reactions to the present.
· Question 47
2 out of 2 points
Which of the following is not an important component of a good reflection according to France and Weikel?
· Question 48
2 out of 2 points
Closed posture and little eye contact are indications of
· Question 49
2 out of 2 points
A difference between dialogue and debate, especially when viewed from a political perspective, is that in dialogue
· Question 50
2 out of 2 points
_______ help us go into an almost automatic mode so that we don't have to make decisions every single moment. [Show Less]