NURSE 420 Exam 3 Leadership. West Coast University (Latest Update) 1. Progressive discipline is a strategy used by managers to deal with problem employees.... [Show More] Which of the following is the usual order of steps in a progressive discipline process?
Verbal warning, written warning, suspension, dismissal.
2. Which of the following is true of a formal employee grievance process?
Usually an employee grievance follows a progressive lodging of complaints up the formal organizational chain of command
3. The RN team leader, near the end of her shift, notices that a newly hired UAP has not calculated the intake and output for several clients. Which of the following actions should the RN take first?
Ask the UAP if assistance is needed to complete the intake and output records
4. An RN witnessed a maintenance worker in a paralyzed and unconscious pediatric patient’s room inappropriately touching the patient’s genital area. What step of the disciplinary process is most likely to be taken by the organization against this worker? Termination
5. A member of the team reports that they have been given too much to do and are not going to be able to complete the work on time. What action will the RN take to effectively manage this situation?
Examine the workload and assist the individual in reprioritizing
6. An RN on a medical-surgical unit is making assignments at the beginning of the pm shift. Which of the following tasks would be appropriate for the RN to delegate to the LPN/LVN?
Obtain q 2 hour vital signs and pulse oximetry for a client who had an uncomplicated bronchoscopy this morning
7. Which one of the following statements about conflict is true?
Inter-personal conflict can occur when there are value differences and unclear expectations between 2 or more people
8. Which intervention for a patient with a sudden pulmonary embolism could be delegated to the LPN/LVN on your patient care team?
Check/document vital signs, oxygen saturation (pulse oximetry), and the color of sputum
9. Which method best provides a structured orderly approach to communicating accurate, relevant information in emergent patient situations as well as routine handoffs?
10. Periodically during the day the RN checks with his/her team members to determine whether they are having any difficulty completing their assigned tasks. This primarily describes which managerial role of the RN?
Quality control monitoring (EFFECTIVE DELEGATION)
11. Which behavior is a priority to minimize an RN’s risk for a malpractice claim?
Function within the state’s nursing practice act when delegating care activities to other nursing team members [Show Less]